Jared Robins

Northwestern Medicine

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineAvailable by cell phone
Medical SchoolSUNY
ResidencyAlbert Einstein
FellowshipU. of Cincinnati
Chicago
259 E. Erie Street
Chicago, IL 60611
312-695-7269
On a scale from 0-10, how likely are you to recommend Jared Robins to a friend?
Strongly recommend: 3Neutral: 19.3
4 assessments
  • 75% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Northwestern Medicine to a friend?
Strongly recommend: 30Neutral: 7Don't recommend: 127.8
49 assessments
  • 61% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 24% Don't recommend (0-6)
4 assessments
8
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
?
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Uterine Fibroids
8
Dr. Robins is very knowledgable and blunt with his opinions. He only uses methods that have a lot of supportive data, which is ok but also seems rigid when what we have tried did not work....I wish he was more decisive with what approach to take instead of me having to do my own research and then ask him if we can try different methods. I want Dr. Robins to be more of a leader in my care and not be closed off to other methods as long as there is no harm to myself or my pregnancy.
+ Read more
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
?
Race
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Uterine Fibroids
8
How was your experience with Jared Robins?
Dr. Robins is very knowledgable and blunt with his opinions. He only uses methods that have a lot of supportive data, which is ok but also seems rigid when what we have tried did not work. He returns my calls and welcomes me to call him on his cell phone. I wish he was more decisive with what approach to take instead of me having to do my own research and then ask him if we can try different methods. I want Dr. Robins to be more of a leader in my care and not be closed off to other methods as long as there is no harm to myself or my pregnancy.
What one piece of advice would you give a prospective patient of Jared Robins?
Be clear and direct because he can ramble off his thoughts when answering your questions and the you leave the coversation feeling like you never got an answer
During treatment, did you feel like you were treated like a number or a human?
Dr. Robins was my third dr. He was my second dr at Northwestern. He looked at my history and thought outside of the box to Taylor a protocol that worked for me.
Describe the protocols Jared Robins used in your cycles and their degree of success.
My main issue was scar tissue in the uterine cavity and developing a thick uterine lining. Dr. Robins put me on Lupron and estrogen patches leading up to transfer and the results were good each cycle.
Describe your experience with your nurse.
My original nurse left the clinic in May of 2015. The other nurse I felt comfortable with is compassionate and is helpful most times.
Describe your experience with Northwestern Medicine.
The clinic is nice and had a brand new office. The front desk staff is friendly and helpful. The phlebotomists are warm and make you feel comfortable. The ultrasound techs are ok. But since I've been with Dr. Robins he has performed all of my scans. The embryologists are very knowledgeable and have always returned my calls to discuss my frozen embryos. The billing rep Jenni is reliable and helpful and friendly. The clinic psychologist is very respectful and knowledgable about infertility treatment.
Describe the costs associated with your care under Jared Robins.
Donor cycle was roughly $16,000 IUI was covered by insurance. Frozen embryo transfers were between $5-$6k hysteroscopies laparoscopy HSG MRI were all covered by insurance.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
  • Canceled a cycle due to clinic error
8
Doctor
Jared Robins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
9
Felt like he [Dr. Jared Robins] cared. Was very personable. Returned calls in a timely manner...First did workup, established that I had PCOS and my husband had a low sperm count. Once we had these results, immediately started me on femara for ovulation regulation, and started IUIs to increase the chances of husband's sperm getting to egg. Unfortunately we had no pregnancies after 3 IUIs. Once we had tried IUI 3 times we advanced to IVF (which Dr. Robins said we would likely need from the get-go, though he was pleased w/ my response to femara and my husbands counts so he felt several trials of IUI were appropriate). For IVF I was started on Menopur and Cetrotide, which I responded well to. Used ovidrel once the eggs were ready. Also as Dr. Robins predicted, I responded very well to low doses of these medications. We became pregnant with a single embryo fresh transfer at 5 days. We still have 3 frozen embryos in the clinic.
+ Read more
Age
29
Treated
2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
9
How was your experience with Jared Robins?
I felt Dr. Robins was very candid and honest with me, which I appreciated. He felt our prognosis was good, which made me feel hopeful. Though I did not see him as often as I saw other providers in his clinic, he always responded to calls promptly when I wanted to speak with him and made me feel cared for.
What one piece of advice would you give a prospective patient of Jared Robins?
The way the clinic is run, you will not see Dr. Robins too often, but he is overseeing your care. He is blunt but honest and will work to get you the results you desire. He has a huge knowledge base and always makes you feel as if you are in good hands.
During treatment, did you feel like you were treated like a number or a human?
Felt like he cared. Was very personable. Returned calls in a timely manner.
Describe the protocols Jared Robins used in your cycles and their degree of success.
First did workup, established that I had PCOS and my husband had a low sperm count. Once we had these results, immediately started me on femara for ovulation regulation, and started IUIs to increase the chances of husband's sperm getting to egg. Unfortunately we had no pregnancies after 3 IUIs. Once we had tried IUI 3 times we advanced to IVF (which Dr. Robins said we would likely need from the get-go, though he was pleased w/ my response to femara and my husbands counts so he felt several trials of IUI were appropriate). For IVF I was started on Menopur and Cetrotide, which I responded well to. Used ovidrel once the eggs were ready. Also as Dr. Robins predicted, I responded very well to low doses of these medications. We became pregnant with a single embryo fresh transfer at 5 days. We still have 3 frozen embryos in the clinic.
Describe your experience with the nursing staff.
The nurses were fabulous. They were compassionate and kind and prompt with responding. They never let questions go unanswered. It was a bit harder to get a hold of the IVF nurse, though I think she was extremely busy, and she always got in touch within a reasonable amount of time.
Describe your experience with Northwestern Medicine.
Strengths - well located, clean and gorgeous. Excellent nursing and doctor staff. Weaknesses - dealt with some billing errors which were slow to be corrected, sometimes waiting room staff could be a little ornery (which I can hardly blame them for, dealing with 10s to 100s of anxious ladies a day).
Describe your experience with your monitoring appointments.
It was a bit of a cattle call experience, though there are so many u/s techs that generally the wait was pretty short.
Describe the costs associated with your care under Jared Robins.
Costs were minimal, was largely covered by insurance, with copays. Overall I think we spent under $2000 (several things werent covered, ie embryo freezing)
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
9
Doctor
Jared Robins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2015
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
[Dr. Jared Robins was] willing to answer all questions, encouraged me to call his cell phone if he wasn't available...we did 5 total IUIs, 3 unmedicated and 2 on clomid. I wish he'd recommended just going to IVF earlier. none resulted in a positive pregnancy test...he did ICSI for the embryos, because of the low sperm count and motility.
+ Read more
Age
33
Treated
2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
How was your experience with Jared Robins?
I felt like Dr. Robins was accessible, friendly, and extremely knowledgeable. he answered all our questions and never made us feel like they were stupid questions. he was genuinely excited for our success when it occurred and did all our post-implantation ultrasounds before we graduated to the regular OB. shared data in frank, accessible ways and made me feel confident that his goal was the same as ours. When asked about things like acupuncture, he said "look, we want you to get pregnant as soon as possible. if there was any evidence that anything improves those odds, we'd make (strongly advise, provide in the clinic) you do it - of course because we want you to be successful, but also because our success as a practice relies on our success rates, so we're going to do whatever it takes for our own self-interest as well." that made me feel really confident that he was being open and honest with us, as well as knowing that we were both invested in our success. It's great for a doctor to want you to be happy, but I liked knowing that he felt like he had a professional stake in it as well.
What one piece of advice would you give a prospective patient of Jared Robins?
don't be afraid to ask all your questions - he'll give you the research behind why he's choosing a certain protocol
During treatment, did you feel like you were treated like a number or a human?
willing to answer all questions, encouraged me to call his cell phone if he wasn't available. was very thoughtful and careful during transfer. laughed at my jokes :)
Describe the protocols Jared Robins used in your cycles and their degree of success.
I was 34 at the time and we had male factor, with no indications/diagnosis that I should have any trouble. we did 5 total IUIs, 3 unmedicated and 2 on clomid. I wish he'd recommended just going to IVF earlier. none resulted in a positive pregnancy test. for the retrieval cycle, he used a long lupron protocol, which is his standard for a presumably healthy woman under 35. I used lupron, menopur, and follistim, at lower doses than a friend of mine who had diminished ovarian reserve but was also on the long lupron protocol. he did ICSI for the embryos, because of the low sperm count and motility. 13 eggs retrieved, 8 mature, 7 fertilized, 5 embryos (grade 1, which was the best) fresh transfer of a single embryo resulted in a negative pregnancy test frozen transfer of a single embryo (after sitting out a cycle to get my estrogen down) resulted in a live birth.
Describe your experience with your monitoring appointments.
monitoring was between 7-8:30. you were given a timeslot, but then were called to phlebotomy and ultrasound probably in the order of arrival, but not everyone arrived at once. weekends were more of a cattle call
10
Doctor
Jared Robins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
I have had great experiences with Dr Robins. He is both blunt and kind. I appreciate that he explains everything in detail and his advice is grounded in scientific evidence. He was so supportive and always reachable. He paitently, thoughtfully and thoroughly answered all my questions. Plus he was always reachable, even if it meant he had to call us back at 9pm from his cell phone at a conference!
+ Read more
Age
34
Treated
2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
How was your experience with Jared Robins?
I have had great experiences with Dr Robins. He is both blunt and kind. I appreciate that he explains everything in detail and his advice is grounded in scientific evidence. He was so supportive and always reachable. He paitently, thoughtfully and thoroughly answered all my questions. Plus he was always reachable, even if it meant he had to call us back at 9pm from his cell phone at a conference!
What one piece of advice would you give a prospective patient of Jared Robins?
Don't be afraid to ask questions
During treatment, did you feel like you were treated like a number or a human?
He always knew all the details of my specific case when we spoke -- without needing to stare at my chart. He always personally called back when I left messages and never rushes me off the phone (or out of the room). It felt like he's even keep the conversation going intentionally so I could have time to remember and ask all my questions
Describe the protocols Jared Robins used in your cycles and their degree of success.
I don't recall the specifics. We did two fresh IVF cycles, the second resulting in a pregnancy. We just came back for a frozen cycle using PIO, Endometrin and Estrace, and I am currently pregnant.
Describe your experience with your nurse.
From the front desk staff to the technicians to the nurses, the team is kind and efficient. I never felt like a number even though the practice is extremely busy all the time
Describe your experience with Northwestern Medicine.
They are conservative and make decisions based on scientific evidence. The practice is not afraid to take on hard cases out of concern for their success rates. That's the benefit of a research and teaching hospital based practice
10
Doctor
Jared Robins
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Northwestern Medicine
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less