Jan Rydfors

Freyja Clinic

Available Lines of Communication

Doctor available by email
Doctor email
Not available by direct line
Not available by cell phone
Not available by personal cell phone
Medical SchoolStanford U.
ResidencyStanford U.
Redwood City
570 Price Avenue
Redwood City, CA 94063
650.701.1882
On a scale from 0-10, how likely are you to recommend Jan Rydfors to a friend?
Strongly recommend: 100%9.7
5 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Freyja Clinic to a friend?
Strongly recommend: 29%Neutral: 42%Don't recommend: 29%6.4
9 assessments
  • 29% Strongly recommend (9-10)
  • 42% Neutral (7-8)
  • 29% Don't recommend (0-6)
5 assessments
10
8
Age
34 - 36
Treated
2009 - 2011
Success with this Doc
No
Treatment
6 IUI, 5 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS, Immunological
10
8
He [Dr. Rydfors] cares a lot, and is very up to date on current science. He thinks creatively about your problems and will recommend other providers if he thinks that's your best course of action. He treated me for about 9 months (Femara + IUI, and Injectables + IUI), diagnosed my immunological issues and endometriosis, and recommended a clinic for IVF when it was clear I'd need to move onto IVF. He saw me through 4 devastating miscarriages (during IVF) and delivered my first son (through IVF)...Femara (he prefers it to Clomid in every way) + IUI, Gonal-F + IUI. Intralipids for treating immunological issues.
The office [Freyja Clinic] is super chaotic, and his [Dr. Rydfors] appointments are almost never on time...Appointments were usually 60-120 minutes later than scheduled. I frequently spent more than 20-30 minutes waiting in my room once I was moved to a room...The nursing staff is fine, but the office is very disorganized. The individuals are very nice, but managing Dr. Rydfors' chaotic schedule has to be incredibly challenging, and appointments were always a problem. Eventually I learned to always call first to see what time I should actually show up (but then often couldn't get through to a person in the office).
Age
34 - 36
Treated
2009 - 2011
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
6 IUI, 5 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Endometriosis, PCOS, Immunological
10
8
How was your experience with Jan Rydfors at Freyja Clinic?
He runs behind in his appointments, but that's because he spends all the time you need when he's with you. (He was running more than 3 hours late for our first appointment, and it's a credit to him that my husband still agreed we should work with him!) He cares a lot, and is very up to date on current science. He thinks creatively about your problems and will recommend other providers if he thinks that's your best course of action. He treated me for about 9 months (Femara + IUI, and Injectables + IUI), diagnosed my immunological issues and endometriosis, and recommended a clinic for IVF when it was clear I'd need to move onto IVF. He saw me through 4 devastating miscarriages (during IVF) and delivered my first son (through IVF).
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
Schedule the first appointment in the morning so you're less likely to have to wait. And if you get pregnant, book all your appointments up front.
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr. Rydfors has the best bedside manner of any doctor I've ever worked with. He saw me through four devastating miscarriages, and delivered my first son. He cares immensely.
Describe the protocols Jan Rydfors used in your cycles at Freyja Clinic and their degree of success.
Femara (he prefers it to Clomid in every way) + IUI, Gonal-F + IUI. Intralipids for treating immunological issues.
Describe your experience with the nursing staff.
The nursing staff is fine, but the office is very disorganized. The individuals are very nice, but managing Dr. Rydfors' chaotic schedule has to be incredibly challenging, and appointments were always a problem. Eventually I learned to always call first to see what time I should actually show up (but then often couldn't get through to a person in the office).
Describe your experience with Freyja Clinic.
Dr. Rydfors is amazing, but the rest of his team is more mixed. The office is super chaotic, and his appointments are almost never on time. That said, he's worth it.
Describe the costs associated with your care under Jan Rydfors at Freyja Clinic.
Insurance covered diagnostics and treatment with Dr. Rydfors.
Describe Jan Rydfors's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Freyja Clinic.
n/a - I didn't do IVF with Dr. Rydfors.
What specific things went wrong at Freyja Clinic?
  • Failed to call with results
10
Doctor
Jan Rydfors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
8
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
PCOS
10
8
I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea.
...Even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
Yes
Race
East Asian
Income
Occupation
Order & Number of Docs Seen
Treatment
3 IUI
Diagnosis
PCOS
10
8
How was your experience with Jan Rydfors at Freyja Clinic?
I answered this question earlier.
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
He's has more alternative leanings than most fertility doctors (e.g., supports supplements, diet changes, minimal procedures, natural birth) and that's not everyone's cup of tea. But if you are open to it and are desparate to get pregnanat, I'd suggest going to see him for a consult if nothing else. It helps to get another opinion and you never know what you may learn. In my case, his suggestions on diet changes to help manage my PCOS has made so much difference.
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr Rydfors is really personable. Part of it is because he's Swedish and has a foreign air that is very charming. But mostly, I just felt like out of everyone I saw, he cared most about my actual well-being and cared how all this treatment was affecting me. On my first (and only) appointment, he went above and beyond, offering to perform an ultrasound free of charge when I was very insistent that I did not need yet another ultrasound. He said he felt it was important for a comprehensive and meaningful first visit and while I acquiesed, he discovered that I was already pregnant :) That's my kind of doctor!
Describe your experience with the nursing staff.
It's hard to believe, but Dr Rydfors care team is even more frustrating to deal with than the ones at UCSF. Unbelievable. Never answer the phone, don't always call back, patients don't get assigned to anyone in particular, hard to know if anyone's looking at your emails, no one person on top of your case, etc etc. So much time spent being on hold getting nowhere!
What specific things went wrong at Freyja Clinic?
  • Failed to call with results
  • Failed to order appropriate test
10
Doctor
Jan Rydfors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS, Poor Egg Quality
10
10
I was DONE when I was convinced to go see Dr. Rydfors... Dr. R spent an hour with me at my first appointment, explaining to me what he thought the problem was... the first person who could actually tell me WHY I couldn't get pregnant.
Dr. Rydfors is incredible and makes you feel like you're the only patient he has. When it was necessary, he called me from home at night and on the weekends. When on vacation, he still kept tabs on my care.. Everyone in the office knew me and was invested in my experience.
Age
34 - 35
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
PCOS, Poor Egg Quality
10
10
How was your experience with Jan Rydfors at Freyja Clinic?
I was DONE when I was convinced to go see Dr. Rydfors. I'd been told that IVF was my only option and that even that was iffy. Dr. R spent an hour with me at my first appointment, explaining to me what he thought the problem was. He even drew pictures. He was thought and convincing and was the first person who could actually tell me WHY I couldn't get pregnant. He went over a treatment plan with me and told me to give him three months. I was pregnant with twins two months later. Dr. R oversaw my entire pregnancy and delivered my twins. He was incredibly caring and involved the entire time. He's very good at what he does, and he's an amazing person.
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
Dr. Rydfors is often very behind on appointments. It's tough to deal with, but you come to realize that it's worth it. He gives every patient the time they need and deserve, and he makes it a point to deliver as many babies as he can.
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr. Rydfors is incredible and makes you feel like you're the only patient he has. When it was necessary, he called me from home at night and on the weekends. When on vacation, he still kept tabs on my care.. Everyone in the office knew me and was invested in my experience.
Describe your experience with the nursing staff.
They knew what they were doing and were directed by Dr. Rydfors at all times. They were also very caring and invested.
10
Doctor
Jan Rydfors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35 - 40
Treated
2009 - 2014
Success with this Doc
Yes
Treatment
10 IUI
Diagnosis
Endometriosis, PCOS, Immunological
10
10
A wonderful, knowledgeable doctor who truly cares for his patients and is very empathetic and available. [Dr. Rydfors] spent time on my case outside of regular office hours to give me the best treatment possible.
[Dr. Rydfors] always responded to emails and was very patient and thorough with me. Although he may run late, once you are in with him he will give you his undivided attention for how ever long is necessary.
Age
35 - 40
Treated
2009 - 2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 IUI
Diagnosis
Endometriosis, PCOS, Immunological
10
10
How was your experience with Jan Rydfors at Freyja Clinic?
A wonderful, knowledgable doctor who truly cares for his patients and is very empathetic and available.
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
Although he may run late, once you are in with him he will give you his undivided attention for how ever long is necessary.
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr Ryfors empathized with me and my husband from day one as he and his wife also experienced infertility. He spent time on my case outside of regular office hours to give me the best treatment possible. He always responded to emails and was very patient and thorough with me.
Describe your experience with the nursing staff.
Friendly
10
Doctor
Jan Rydfors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less
9
1
Age
32
Treated
2019
Success with this Doc
?
Treatment
6 Fertility Medications
Diagnosis
Endometriosis, PCOS
9
1
[Dr. Jan Rydfors prescribed] Letrozole for PCOS...is very caring and encouraging...The only drawback is that he is way too busy. It is difficult to get hold of him or ask follow-up questions. For example, I experienced some symptoms on fertility drugs and it is difficult to communicate and know whether it is normal or needs special attention. I need to plan ahead to schedule appointments and meet in time for the coming cycles which can add additional stress.
Doctors are great [at Freyja Clinic]. The scheduling and documentation is chaotic. Sometimes it is difficult to reach receptionist to schedule appointment during regular business hours which can be frustrating. Documentation and record are constantly missing...Most nursing staff are caring and attentive...Had lab work done but no follow up; had prescription not sent to pharmacy...Dr. Rydfors is a great doctor. He is very caring and encouraging. He is also very knowledgable and experienced. The only drawback is that he is way too busy. I
Age
32
Treated
2019
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Engineer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
Endometriosis, PCOS
9
1
How was your experience with Jan Rydfors at Freyja Clinic?
Dr. Rydfors is a great doctor. He is very caring and encouraging. He is also very knowledgable and experienced. The only drawback is that he is way too busy. It is difficult to get hold of him or ask follow-up questions. For example, I experienced some symptoms on fertility drugs and it is difficult to communicate and know whether it is normal or needs special attention. I need to plan ahead to schedule appointments and meet in time for the coming cycles which can add additional stress.
What's one piece of advice would you give a prospective patient of Jan Rydfors at Freyja Clinic?
Be patient. Have a secondary doctor to answer questions
During treatment, were you treated like a number or a human with Jan Rydfors at Freyja Clinic?
Dr. Rydfors is very caring and encouraging
Describe the protocols Jan Rydfors used in your cycles at Freyja Clinic and their degree of success.
Letrozole for PCOS
Describe your experience with the nursing staff.
Most nursing staff are caring and attentive
Describe your experience with Freyja Clinic.
Doctors are great. The scheduling and documentation is chaotic. Sometimes it is difficult to reach receptionist to schedule appointment during regular business hours which can be frustrating. Documentation and record are constantly missing.
Describe the costs associated with your care under Jan Rydfors at Freyja Clinic.
covered by insurance with copay
What specific things went wrong at Freyja Clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
9
Doctor
Jan Rydfors
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.