Wisconsin Fertility Institute

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Middleton
3146 Deming Way
Middleton, WI 53562
608-824-0075
On a scale from 0-10, how likely are you to recommend Wisconsin Fertility Institute to a friend?
Strongly recommend: 3Neutral: 1Don't recommend: 26.2
6 assessments
  • 50% Strongly recommend (9-10)
  • 17% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
213
Annual Cycles National Avg.
344
5.9
Average Doctor Score
2 doctors
6 assessments
0
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
No
Treatment
1 IUI
Diagnosis
0
I had a LH surge on a Sunday and was unable to reach anyone at the clinic to ask when the IUI should be scheduled. So when I finally reached them first thing Monday morning, they told me we would need to come in right away that day.
+ Read more
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
0
During treatment, did you feel like you were treated like a number or a human?
When we first started to see Dr. Olive, he seemed very compassionate. But as time went on, our visits became shorter and shorter and he acted annoyed whenever we tried to ask questions. He also openly mocked me and called me "OCD" because I'd done research on my own and was very knowledgeable about what testing I'd already had done and what the results were. We always left appointments feeling brushed aside and confused.
Describe your experience with the nursing staff.
The nursing staff at WFI is far better than either of the doctors. They actually take the time to talk to patients and listen to concerns, and they are very knowledgeable.
What specific things went wrong at this clinic?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with David Olive?
We went to WFI because it was the only place that was even minimally covered by our insurance. At first Dr. Olive seemed to care- our first appointment was over an hour long and we left feeing hopeful. But there were some red flags- he refused to do ANY testing (not so much as a blood draw) for me or my husband and said that since I'd gotten pregnant before on my own (which ended in miscarriage) tests were "probably not necessary." He just immediately prescribed a high dose of letrozole with an ovidrel trigger and specifically told me "not to bother" with ovulation tests. However, the date I was always told to trigger was always several days after my monitoring ultrasound and I was worried about missing ovulation. Each cycle I produced 3-4 follicles, but did not get pregnant. For a second time, I specifically asked about having a semen analysis for my husband and was told it wasn't needed. When we asked how long we would continue this protocol before making the decision to try something else, he just waved his hand (as though to wave off our concerns) and said "indefinitely!" He always refused to even discuss anything beyond the current cycle because "this cycle is going to be the one!" Finally on our 6th cycle I demanded IUI. At my monitoring ultrasound, the nurse said to make sure to do ovulation kits before triggering, to make sure I didn't miss ovulation (the opposite of what Dr. Olive had told us) and sure enough, I had a LH surge prior to trigger. So our timing with timed intercourse had likely been completely off for the previous 5 cycles. On the day of our IUI, my husband gave his sample and we were told to return in 2 hours, me with a full bladder. When we returned, we were kept waiting 20 minutes past our appointment time (with a very full bladder to the point I was in pain) while we could clearly hear the doctors and nurses joking around and socializing loudly in the hallway. When we were finally called back, I expressed frustration that we'd been kept waiting and the nurse apologized and tried to say the doctors had been "giving an inservice" for the nurses. We had heard everything- it was not an "inservice", it was a social conversation in the middle of the day with a waiting room full of angry patients. Clearly they have no regard for their patients or our time. We were then told that if the IUI wasn't successful, we needed to move on to IVF. Remember, at this point they'd done NO testing whatsoever, and WE had been the ones who pushed to be more aggressive and do IUI, and suddenly we were being told we needed a $15,000 procedure. That IUI was in fact unsuccessful, but by that time we were fed up with the poor treatment and switched to the other clinic in the area. This is relevant because once we went there, they immediately did all kinds of testing on both of us, and told us that the protocol Dr. Olive had me on should never have been done without testing first (due to several risks we'd never been informed of). We also found out that while my husband has a very high sperm count and motility, his morphology was only 1%, making our chances of conceiving without IUI or IVF very low. This means that we'd wasted nearly a year with Dr. Olive, doing medicated cycles that were all pointless, all because he refused our repeated requests for testing. Had testing been done from the beginning, we would have gone straight to IUI and IVF instead of wasting all that time and money. Also, if you look at the SART data for WFI, their IVF success rates are shockingly low, so even if we'd done IVF, chances are it would have been a very expensive failure.
What one piece of advice would you give a prospective patient of David Olive?
Do not go to Dr. Olive at all. You will end up disappointed, frustrated, and broke.
0
Doctor
David Olive
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36
Treated
2016
Success with this Doc
No
Treatment
14 Fertility Medications
Diagnosis
Anovulation, Diminished Ovarian Reserve, Endometriosis, PCOS
7
The staff is very friendly and helpful. The facility [WI Fertility Institute] is beautiful and serene...The nurses overall are friendly and compassionate, but have different approaches to the day 11 ultrasound and the what happens afterwards. they were also sometimes confused about what the approach was for that month...There were a few times I would come in for an ultrasound and they would mention that we were recorded as following an IUI protocol, but were actually doing timed intercourse that cycle.
+ Read more
Age
36
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
14 Fertility Medications
Diagnosis
Anovulation, Diminished Ovarian Reserve, Endometriosis, PCOS
7
Describe your experience with Wisconsin Fertility Institute.
The staff is very friendly and helpful. The facility is beautiful and serene. Dr. Pritts is very pationate about her work. At my first meeting with her I was a bit put off by her directness and how quickly she moved forward with things. But, looking back, I appreciate these qualities because some of the things she said were a wakeup call for me. I think I was just thrown off because I'd never experienced that before in a doctor. The only weakness in my eyes is that I wish I had more direct contact with Dr. Pritts. There have been times I've contacted the clinic and felt like the information was getting diluted because it was filtering through her staff instead of coming directly from her.
During treatment, did you feel like you were treated like a number or a human?
I always feel like she listens to and addresss my concerns and questions. She is always friendly when she greets me. Also, when I had to have surgery with her, she held my hand in the OR until I fell asleep.
Describe your experience with the nursing staff.
The nurses overall are friendly and compassionate, but have different approaches to the day 11 ultrasound and the what happens afterwards. they were also sometimes confused about what the approach was for that month. We always opted for timed intercourse, but they would think we had IUI planned and we had to correct them.
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Scheduled the wrong procedure
How was your experience with Elizabeth Pritts?
I think Dr. Pritts is great. My only complaint is that she maybe leaves too many of the decisions up to us. There are times I wish she would offer a stronger opinion about next steps rather than leaving all devisions up to us.
What one piece of advice would you give a prospective patient of Elizabeth Pritts?
Ask lots of clarifying questions and push to get her medical opinion if you're ever unsure how to proceed.
Describe the protocols Elizabeth Pritts used in your cycles and their degree of success.
So far I have only done medicated cycles with timed intercourse. 12.5mg of letrozole were used starting day 3 for 10 days. I had a large endometrioma on one ovary for the first 3-4 cycles with only 1-2 follicles produced per cycle. Ultrasound was used day 11 to check for follicles. I also had some cycles where I didn't ovulate on my own so an ovidrel trigger shot was used followed by timed intercourse. Zero pregnancies have resulted. I had laparoscopic surgery to remove endometriosis and have had two more cycles since then. One which produced 3 follicles on the 12.5 mg letrozole where a trigger shot was used and another where 2 follicles were produced and ovulation occurred naturally, both of which used timed intercourse and resulted in zero pregnancies.
Describe the costs associated with your care under Elizabeth Pritts.
$200 for the initial consultation. $250 for every visit requiring an ultrasound. Additional costs for meds and blood tests, some of which were covered by insurance.
8
Doctor
Elizabeth Pritts
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
Anovulation, Unexplained
10
The staff [at WI Fert Institute] is friendly, efficient, and are great communicators. Even on the weekends when the staff is limited, I have always felt that things always went smoothly for our appointments. I really liked that the doctors at this clinic (a married couple) were very open about their own fertility issues....my care go-to nurse has been Jen for my time with the clinic in 2014 and again now in 2016/2017. She is WONDERFUL and I couldn't have hoped for a better contact point. She returns phone calls within a day or less and is lovely to speak with at every point.
+ Read more
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI
Diagnosis
Anovulation, Unexplained
10
Describe your experience with Wisconsin Fertility Institute.
I liked this clinic enough that even though our insurance switched and was trying to send us to the other clinic in town (unclear why - they offer no infertility coverage) we chose to go back to our original clinic. They knew what worked for us in the past and were willing to let us back in where we left off with our first child. The staff is friendly, efficient, and are great communicators. Even on the weekends when the staff is limited, I have always felt that things always went smoothly for our appointments. I really liked that the doctors at this clinic (a married couple) were very open about their own fertility issues. It made us feel less like we were our own sad island.
During treatment, did you feel like you were treated like a number or a human?
Dr. Pritts is the perfect combination (for me) of no-nonsense information, proactive treatment, and enjoyable bedside manner.
Describe your experience with your nurse.
For our cycles, my care go-to nurse has been Jen for my time with the clinic in 2014 and again now in 2016/2017. She is WONDERFUL and I couldn't have hoped for a better contact point. She returns phone calls within a day or less and is lovely to speak with at every point.
How was your experience with Elizabeth Pritts?
After 2 failed "timed" cycles with oral medication and a trigger shot, and 2 failed IUI cycles with oral medication and a trigger shot, she suggested adding a few days of injectable medications before the IUI that resulted in a positive pregnancy test. (Huzzah!) This was magical, obviously. The pregnancy was twins, and at the ultrasound where where we learned this, the heartbeats were measured and we were told based on the number that there was a (insert 90ish percentile) assurance that both fetuses would make it to term. This wasn't the case as I miscarried a twin at 21-22 weeks. So if I could offer any criticism, it would be that point of 90ish more more percentile that everything was going to be peachy. It's a rather small point. We have come back to the clinic to try to conceive a sibling for our child, and Dr. Pritts allowed us jump right back into treatment with the clinic where we left off, which was wonderful. We have not been successful after five cycles, though I don't think I have any criticisms of Dr. Pritts for that. (I have some choice words for my reproductive system, however.)
What one piece of advice would you give a prospective patient of Elizabeth Pritts?
Don't assume your'e going to see Dr. Pritts for every appointment, or for every cycle if you're doing repeat cycles of the same drugs and/or procedures. If you have questions for the doctor, make sure you write them down before you go in for an appointment - I would forget and then would later have to call the nurses to relay a question to the doctor for me.
Describe the protocols Elizabeth Pritts used in your cycles and their degree of success.
In our third IUI cycle for our first pregnancy in 2014 (and our 5th cycle overall), she suggested adding in a few days of injectable medication to our regimen that resulted in pregnancy. I became pregnant with twins (though later miscarried one in the second trimester).
Describe the costs associated with your care under Elizabeth Pritts.
Our IUI cycles were less than those on the website. For example, for each IUI cycle we had only one ultrasound and the IUI procedure itself. We used whatever fertility cycle the clinic currently recommended, so our IUI costs, even with oral medication, injective medication (like follistim) and a trigger shot, were approximately $1,100. Our health insurance covers NO infertility treatment, though we get a small benefit on the medication side.
9
Doctor
Elizabeth Pritts
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Endometriosis, Tubal Blockage, Unexplained
10
My experience at this clinic was 10/10! Everyone was so eager to help and only wanted the best results for us! It was a great experience! Nursing staff was friendly and helpful. Administrative staff was knowledgeable. Insurance staff worked hard with insurance companies to save us money....The nursing staff was friendly, knowledgeable, patient, emphathetic, quick to respond, helpful, etc. seriously no weaknesses
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, Tubal Blockage, Unexplained
10
Describe your experience with Wisconsin Fertility Institute.
My experience at this clinic was 10/10! Everyone was so eager to help and only wanted the best results for us! It was a great experience! Nursing staff was friendly and helpful. Administrative staff was knowledgeable. Insurance staff worked hard with insurance companies to save us money. Dr Olive and Dr Pritts are top notch. They work well together and worked well with my OBGYN from the Dean clinics. They were all going to operate together on my surgery but I got pregnant and never needed the surgery.
Describe your experience with your nurse.
The nursing staff was friendly, knowledgeable, patient, emphathetic, quick to respond, helpful, etc. seriously no weaknesses
How was your experience with David Olive?
He was amazing! Very understanding. He was knowledgeable and willing to go the extra mile. Positive yet realistic. He has also been through infertility so he is empathetic and compassionate. The entire clinic was amazing. Definitely would go again and would recommend!
What one piece of advice would you give a prospective patient of David Olive?
Go in with an idea of what your limits are financially and otherwise but also be willing to be flexible with yourself. Review the website before your consult and give some thought to where you would like to start and how fast you would like to go. Be flexible with this too.
Describe the protocols David Olive used in your cycles and their degree of success.
Dr olive started with a mid range dosage of letrozole because I only have one Fallopian tube and he wanted me to ovulate on that side each month. We then tried increasing the dosage because we weren’t seeing progress. We tried IUI but he suggested we stop and save our money because my husband’s sperm count was great. We really appreciated this and felt that he wasn’t just wanting us to spend our money. He cared about us. He is in it for the families, not the money. We took a break after that because I was starting a new job and wanted to focus. They were so understanding. When we went back he created a plan for a surgery to assess the stage of my endometriosis and to further assess the status of my remaining tube after my OBGYN performed a test on it (went through my OBGYN because it was cheaper) Dr olive always looked for ways to save us money too. In the meantime before the surgery he asked us if we wanted to try Gonal-f injections with the letrozole and the trigger shot. The trigger shot was used from our first cycle with the letrozole. He also gave us info about micro IVF. We decided to go ahead with the injections and that we would consider the micro ivf depending on the findings from surgery. I never had surgery because I got pregnant with the injections right away!
Describe the costs associated with your care under David Olive.
Insurance covered a lot of things and what was not covered was reasonable. They worked with us on lab work, testing, and medications to find the best price. One of my Injections came from New Jersey because it saved me $500 to order from there. Dr. Olive’s staff took care of that order for me.
10
Doctor
David Olive
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage, Unexplained
0
The clinic [WI Fertility Institute] did have a serene feeling. More like a spa than a clinic. The staff was friendly and helpful. They seemed organized and efficient. They were timely and flexible...I felt diagnostic information was not sought out and critical thinking was not the norm. We were placed into a likely category and treated with A+B=C mentality. Detailed explanations were not given to me. I had to fight for information...15,000 for IVF 3,000 for adfitional FET, 250 for Ultrasounds
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage, Unexplained
0
Describe your experience with Wisconsin Fertility Institute.
The clinic did have a serene feeling. More like a spa than a clinic. The staff was friendly and helpful. They seemed organized and efficient. They were timely and flexible.
During treatment, did you feel like you were treated like a number or a human?
We felt as if we were being taken through the motions. We didn't get much time with the doctor herself. There didn't seem to be much individualized thought going in to our treatment plan.
Describe your experience with your nurse.
Heidi and the rest of the nursing staff were fantastic
What specific things went wrong at this clinic?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
How was your experience with Elizabeth Pritts?
We felt that Dr Pritts made assumptions regarding our situation rather than doing the proper diagnostics to truly understand our infertility. We felt rushed into IVF while feeling she didn't have enough information. We did not feel she was truthful regarding the explanation of our failed cycle. She got very defensive and unprofessional when we asked questions regarding our failed cycle.
What one piece of advice would you give a prospective patient of Elizabeth Pritts?
Demand information. Ask questions. Do your own research. And play a strong role in your own care.
Describe the protocols Elizabeth Pritts used in your cycles and their degree of success.
We started out with 3 timed intercourse cycles with letrazole and Ovidrel. I responded well with at least 3 follicles every time. I did have some fluid surrounding the ovaries and possibly in my one remaining tube. We then moved on to IVF as we were told our issue was most likely due to a blocked tube. Even though she had no strong evidence to support that assumption. Our IVF protocol was done with Gonal-F and Cetrotide with 1/2 the usual Ovidrel dose as the trigger. No medical explanations were given to us regarding medication or timing choices. She seemed to work off her gut. 18 eggs were retrieved but only 2 fertilized by day 2. By day 3, a total of 6 were fertilized. By day 5, we only had 1 embryo to freeze. I was told these results were due to poor egg quality but could not be given a specific explanation as to how the quality lacked normalcy besides "genetic issue". (Even though we did not have genetic testing done on any of the embryos.) Dr Pritts told me very callously and with much insult to my intelligence, that I should be smart enough to understand that we need to explore other options should we still want to be parents.
Describe the costs associated with your care under Elizabeth Pritts.
15,000 for IVF 3,000 for adfitional FET, 250 for Ultrasounds
0
Doctor
Elizabeth Pritts
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2012
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Other
10
The first thing I noticed when my husband and I visited the clinic [Wisconsin Fertility Institute] was how it did not have a "clinic" or "hospital" feel to it at all. The staff was always very friendly...I had good experience with each nurse I had contact with. Everyone was very friendly and knowledgeable...Dr Pritts was always very personable during my appts and shared her experience with infertility to make me feel like I wasn't alone. She always made me feel like she genuinely cared. She was quick to respond to my emails herself and during my fresh IVF cycle she called me everyday between my retrieval and transfer to tell me how our embryos were doing. I cannot say enough good things about her.
+ Read more
Age
28
Treated
2012
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Other
10
Describe your experience with Wisconsin Fertility Institute.
The first thing I noticed when my husband and I visited the clinic was how it did not have a "clinic" or "hospital" feel to it at all. The staff was always very friendly.
During treatment, did you feel like you were treated like a number or a human?
Dr Pritts was always very personable during my appts and shared her experience with infertility to make me feel like I wasn't alone. She always made me feel like she genuinely cared. She was quick to respond to my emails herself and during my fresh IVF cycle she called me everyday between my retrieval and transfer to tell me how our embryos were doing. I cannot say enough good things about her.
Describe your experience with the nursing staff.
I had good experience with each nurse I had contact with. Everyone was very friendly and knowledgeable.
How was your experience with Elizabeth Pritts?
Dr Pritts was extremely kind and compassionate. She was always very honest about our chances when there were setbacks, but also helped us stay hopeful. She was at almost every appt I had and always was quick to respond to my emails. I had a wonderful experience with Dr. Pritts and would recommend her to anyone struggling with infertility.
What one piece of advice would you give a prospective patient of Elizabeth Pritts?
Never be afraid to ask questions and voice your concerns.
10
Doctor
Elizabeth Pritts
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Wisconsin Fertility Institute
Middleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less