Describe your experience with University of Michigan Center for Reproductive Medicine.
Pros: Major University hospital with access to cutting-edge research. Experienced and well-credentialed staff members.
Cons: Large, impersonal, uncaring atmosphere. Perhaps they go by research too closely--definitely an emphasis on the science of medicine rather than the art--unwillingness to experiment with different protocols or do anything different than what it says to do by the book.
During treatment, did you feel like you were treated like a number or a human?
Dr. Smith was involved in guiding my husband and I toward making huge decisions that were very important to us. Yet, every time she saw us she introduced herself as if we'd never met before. After a disappointing egg retrieval a nurse brought her in to speak with us and she was clearly in a rush--her manner was incredibly cold, and she didn't even take off her surgical mask while speaking to us. While I think she knows her medicine, she did not explain things well to us, and simply told us what to do, without really involving us in the decision-making process. Would not recommend!
Describe your experience with your nurse.
While most of the nurses were extremely nice, the large size of the staff made it difficult to really feel a connection with anyone. We rarely saw the same person more than once. DeLynn (sp?) and Lindsey were two nurses who we did meet a few times, and who were very kind and concerned in their dealings with us.
What specific things went wrong at this clinic?
- Failed to call with results
- Provided conflicting information
- Scheduled the wrong procedure
How was your experience with Yolanda R. Smith?
Very cold and uncaring. Did not recognize us from visit to visit--each time she saw us she acted like she'd never met us before. While I believe she has a good understanding of medicine, her bedside manner is nonexistent. (And when we left this clinic I did have big doubts about whether I received good care--it was not until receiving a second opinion that I felt confident in her ability to address my medical issues.)
What one piece of advice would you give a prospective patient of Yolanda R. Smith?
Don't expect to have a relationship with this doctor. She will treat you like a number and will not involve you in your own healthcare decisions. You should also be aware that at this clinic it is very difficult to get consistent care from any one doctor--they have a huge staff and you will rarely see the same doctor twice.
Describe the protocols Yolanda R. Smith used in your cycles and their degree of success.
I don't remember the exact drugs. After experiencing repeated (naturally conceived) pregnancy losses I was diagnosed with diminished ovarian reserve. Dr. Smith prescribed very high doses of injectable medicines due to my DOR diagnosis. After our egg retrieval I asked about following a different protocol and was told that high-doses of the IVF meds was the only thing they could do for my condition. Do not see this doctor if you want to follow a protocol that will be tweaked and adjusted from cycle to cycle.
Describe the costs associated with your care under Yolanda R. Smith.
I was fortunate to have my cycle covered by insurance (except for a $2,000 deductible). Therefore, the exact costs do not stick out in my mind--though I think a complete IVF cycle would have been about $8,000. (I also did not complete a full cycle because none of my embryos made it to the blastocyst stage.)