Describe your experience with Tripler Army Medical Center.
weaknesses: Scheduling an appointment is a challenge and sometimes they cannot fit you in when needed due to military hours. The main REs are great, but when you first start you may not see them. You may see a nurse practitioner or intern instead. Also, you have to try each treatment a certain number of times before getting on an ivf wait list which can be long.
strengths: Medication is free (including injectables)! Bloodwork, ultrasounds, appointments, and other diagnostic procedures (I had an hsg, saline ultrasound, and laparoscopy) are also free. The REs are great once you are finally able to see them. They work with a civilian fertility institute for IUI and IVF procedures so you are receiving the highest quality of care for a fraction of the price.
During treatment, did you feel like you were treated like a number or a human?
Even in a very busy military clinic, Dr. Middleton took the time to address any question or concerns that we had.
Describe your experience with your nurse.
The coordinator was very helpful and called with all important info eventually. At times it was stressful waiting for a call, but I know that she was completely overloaded. Again, for a military facility, she went above and beyond and made us feel human.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
How was your experience with Nia Middleton?
Seeing Dr. Middleton was a breath of fresh air in our 3-year journey. She was very professional and explained all risks for IVF, but was also very positive and made our IVF experience as comfortable as it could possibly be. The only negative thing about her is that she is often running late, but this is because she takes so much time to fully address the concerns of her patients. In a military facility this is rare, and even though I was busy during this time, it was worth waiting. Dr. Middleton also managed to help me avoid OHSS, even with 27 eggs retrieved, by switching me to a lupron/hcg trigger instead of a the standard hcg trigger given by the clinic. After one IVF attempt we had a successful fresh transfer of one embryo and we have nine frozen, so we couldn't be happier!
What one piece of advice would you give a prospective patient of Nia Middleton?
You will love her, but know that she is often running late.
Describe the costs associated with your care under Nia Middleton.
Because the cost of medication, blood work, ultrasounds, and diagnostic procedures/tests were provided by the military, we only had to pay for the actual procedures done at the civilian fertility institute. Each IUI with sperm wash was $233 and a full IVF procedure with retrieval, ICSI, and transfer came out to about $7500. Embryo storage is about $600 each year.