Describe your experience with Tennessee Reproductive Medicine.
This clinic's strengths are their people. Warm, friendly, empathetic, and competent. I appreciated the patience they had with me while I learned how to use a syringe for the first time, and when I would call with a silly question. I appreciated that they were accommodating to the fact that I live in Nashville and was commuting 2 hours to their clinic. And most of all, I appreciated that Dr. Rink seemed like he understood where we were coming from and answered all my questions thoroughly. He was also funny, which went a long way.
During treatment, did you feel like you were treated like a number or a human?
Everyone was very nice, personable, and accommodating,
Describe your experience with the nursing staff.
They were competent, pretty well organized (not perfect) but very friendly and empathetic and were excited for me when I was excited and reassuring when I was scared and sympathetic when I was sad.
What specific things went wrong at this clinic?
- Failed to order appropriate test
How was your experience with Rink Murray?
Dr. Rink is the nicest doctor I've ever been to, and certainly the nicest fertility doctor. He exhibits high levels of empathy, anticipates patient questions and concerns and has a great sense of humor.
What one piece of advice would you give a prospective patient of Rink Murray?
Do the pregnancy-guarantee-or-your-money-back IVF option.
Describe the protocols Rink Murray used in your cycles and their degree of success.
I did IVF and all the drugs that entails. This was after 4 failed IUIs with another doctor. Dr. Rink diagnosed me with low Vitamin D levels, so I took supplements for that as well. He transferred only one embryo, due to my age (under 35) and undiagnosed infertility. It worked. (I also chose the pregnancy-or-your-money-back guarantee option)
Describe the costs associated with your care under Rink Murray.
I chose the $25,000 IVF option. It cost more, but it covered 3 cycles of IVF and if I didn't get pregnant then I would have received most of the money back. I also had to pay for gas to drive back and forth to Chattanooga 15 times.