Describe your experience with Spring Fertility.
Spring SF is in a convenient location, a nice office building and they've created peaceful space. The front desk staff is considerate and organized. The lab is top notch (based on our retrieval results). All of the doctors I've seen there have been excellent - Dr. M, Dr. Klatsky and Ursula.
During treatment, did you feel like you were treated like a number or a human?
Dr Tran and his team are very attentive, he is thorough and empathetic. When both FETs failed (one chemical and one negative) he was understanding but upbeat about our potential to get pregnant eventually.
Describe your experience with your nurse.
Allie is very responsive on email and phone. She's compassionate, patient with questions and knowledgeable. She seems to be very well-educated and sensitive to both Dr. Tran and his patients.
How was your experience with Nam Tran?
Dr. Tran is extremely experienced and well-respected. However, there are times when I didn't understand the drug protocol or certain choices he made and I felt like I had to really push him or the nurse to explain to me what the drugs were supposed to do, why I was being prescribed certain things, if there were risks or side effects with the drugs or procedures. It's important to be vocal with him in order to get questions answered.
What one piece of advice would you give a prospective patient of Nam Tran?
Come to the appointment with a list of questions, be prepared to push to get your questions answered. He is respectful of questions but can come off as dismissive. This isn't personal, it's just his manner. He believes in evidence and facts, he isn't swayed by hearsay, paramedical advice and naturopathic solutions.
Describe the protocols Nam Tran used in your cycles and their degree of success.
Prior to Spring, I had one live birth (10 yr old daughter) and two miscarriages (at approx 6 weeks). Spring put me through the normal regimen of tests and scans which revealed my right tube is blocked from an appendectomy when I was a teenager. Dr Tran's advice was to try IUI first. We did one IUI which resulted in a negative and another IUI was cancelled as I was ovulating on the side that was blocked. My husband and I decided to proceed more aggressively with IVF (I'm 39, he's 42). Our first retrieval was smooth, we got 6 mature eggs, all fertilized and grew to day 6. PGS, returned 3 normal embryos. We had the option to know the gender but decided not to find out. Dr Tran gave me a 70% chance of live birth. We did two FETs with one embryo each (Spring is firmly against transferring more than one Day 5 PGS tested embryo). Understandably, we were very very disappointed when both failed. One negative and one chemical pregnancy. I pressed Dr. Tran for answers. He didn't see any reason to change the FET protocol. I asked for an ERA, but he disagrees with this procedure. He offered to do an endometrium scratch, which I went through with but don't know that it helped much since the second FET also failed. With only one embryo left, we did some research and asked him to do another retrieval and FET at the same time (something they call a Switcheroo - not the medical term). We're currently heading into our second retrieval. He has prescribed Lupron, the Gonal F/Menopur and Omnitrope.
Describe the costs associated with your care under Nam Tran.
Retrieval is approximately $17,500 + $5,500 for medication. (Includes PGS testing). FET is approximately $4,500. IUI is approximately $1,500. Saline Ultrasound $950. HSG $900. Endometrium Scratch $300. Office visit $175 (if it's an additional visit)