Shady Grove Fertility of Philadelphia

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Camp Hill
355 N 21st St.
Camp Hill, PA 17011
717.763.1036
Center City
1515 Market Street
Center City, PA 19102
610.667.1070
Chadds Ford (closed)
6 Dickinson Drive
Chadds Ford, PA 19317
610.558.1200
Reading
1210 Broadcasting Rd.
Reading, PA 19610
610.376.1229
Show all branches
Show fewer branches
On a scale from 0-10, how likely are you to recommend Shady Grove Fertility of Philadelphia to a friend?
Strongly recommend: 7Neutral: 2Don't recommend: 28.5
11 assessments
  • 64% Strongly recommend (9-10)
  • 18% Neutral (7-8)
  • 18% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
313
Annual Cycles National Avg.
344
11 assessments
10
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
IVF,ICSI cost about $10000 and $4000 in meds...I loved everything about this clinic [Shady Grove at Camp Hill]. I do want to warn you that they have many branches and if you're branch doesn't have a Dr on the day your cycle falls for transfer or IUI, you may have to go elsewhere. I didn't mind this as it gave me tons if options for appt times. And all the doctors I've encountered have been great through Shady Grove
+ Read more
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
I loved everything about this clinic. I do want to warn you that they have many branches and if you're branch doesn't have a Dr on the day your cycle falls for transfer or IUI, you may have to go elsewhere. I didn't mind this as it gave me tons if options for appt times. And all the doctors I've encountered have been great through Shady Grove
During treatment, did you feel like you were treated like a number or a human?
Dr Esposito always took time to talk to me after our appointments, she wouldn't just rush out. She always remembered everything about us and would even stop and talk to us in the hallway. When I was in the room still for different procedures, she would run out to waiting room and let my husband know I was good. She was optimistic but honest about percentages and didn't sugar coat things. Also took time to explain anything we needed in great detail.
Describe your experience with your nurse.
The nurses are always very sweet! They talk and get to know you... they were very kind to me as I faint often when I have blood taken. Eventually got it under control, but they were soooo patient
How was your experience with Melissa Esposito?
I loved her. I loved that she was blunt about things and her opinions... always having research to back it up too!
What one piece of advice would you give a prospective patient of Melissa Esposito?
She doesn't always have a filter, but I loved that. She's eccentric and very knowledgeable.
Describe the protocols Melissa Esposito used in your cycles and their degree of success.
I did 6 IUIs, and she was up front that she only wanted to do 3 max, less if we were comfortable. She doesn't like IUIs as much due to such low success rates. I totally agree with her!! Unfortunately my insurance forced us to do 6 before moving onto IVF. We did 3 cycles on clomid, 3 cycles on injectable meds then moved onto Antagonist Protocol for IVF with ICSI.
Describe the costs associated with your care under Melissa Esposito.
IVF,ICSI cost about $10000 and $4000 in meds. Luckily we have insurance contracted rate which knocked it to $7000 and then insurance paid $4700 of that. So for us it was around $6400. IUI Was about $500-$700 contracted rate I think
10
Doctor
Melissa Esposito
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Camp Hill
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2014
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
They [Shady Grove] worked with my insurance, scheduled appointments at times convenient for me, and were very pleasant to work with... Shared risk IVF cost $20,000, and covered up to six fresh cycles of IVF....Alyssa was amazing. She communicated with us frequently, and conveniently though email while I was at work. She was compassionate, professional, and knowledgeable....The location was convenient to the Harrisburg area, and seem to have great success rates.
+ Read more
Age
32
Treated
2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
The location was convenient to the Harrisburg area, and seem to have great success rates. I know several couples who have successfully conceived with Shady Grove. They worked with my insurance, scheduled appointments at times convenient for me, and were very pleasant to work with.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bromer called me frequently to update me on the progress of our embryos, changes in our treatment plan, etc. These calls occurred on weekdays, weekends...whenever I needed to know something, he was sure be in contact with us. He also listened to and supported our reasons for electing to transfer more than one embryo.
Describe your experience with your nurse.
Alyssa was amazing. She communicated with us frequently, and conveniently though email while I was at work. She was compassionate, professional, and knowledgeable.
How was your experience with Jason Bromer?
Dr. Bromer explained our options thoroughly, answered any and all questions we had, let me vent when I needed to, and was overall extremely supportive. He encouraged genetic counseling, as well as testing of our miscarried baby in order to determine what had led to the miscarriage, both of which provided us with some really helpful information.
What one piece of advice would you give a prospective patient of Jason Bromer?
Ask questions, and seek to understand your treatment. Dr. Bromer is an advocate of both, and will help you to make informed decisions.
Describe the protocols Jason Bromer used in your cycles and their degree of success.
I truly don't remember the details of our fertility drugs, though I know I took Lupron both times. Our first egg retrieval yielded 8 embryos, only 2 of which were suitable for transfer. Though we achieved pregnancy, I miscarried at 8 weeks. At Dr. Bromer's suggestion, we had testing on the miscarried baby and learned that he had Klinefelter's syndrome. Our 2nd egg transfer we used ICSI. This also yielded 8 embyos, and though all had fertilized, most had done so abnormally. Only 2 were suitable for transfer. Dr. Bromer said that over two cycles our fertilization rate was on the lower end, and that it was possible that there was some undiagnosed factor impacting our fertilization, which we would want to explore should the cycle fail. Fortunately both embryos implanted, and we were blessed with boy/girl twins.
Describe the costs associated with your care under Jason Bromer.
The consultation and diagnostics were covered by my insurance. Fertility drugs cost in the neighborhood of $2500 per cycle. Shared risk IVF cost $20,000, and covered up to six fresh cycles of IVF.
10
Doctor
Jason Bromer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Camp Hill
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Shady Grove is all about education. They have unlimited opportunities to better your understanding of yourself, your fertility journey, their treatments and services, as well as the case histories of other patients in similar fertility stages, treatments and outcomes...The nursing staff is professional, polite, conversational and willing to go the extra step to ensure quality patient care...IUI is 1,800 per cycle--Medication costs were per insurance provider.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Shady Grove Fertility of Philadelphia.
Shady Grove is all about education. They have unlimited opportunities to better your understanding of yourself, your fertility journey, their treatments and services, as well as the case histories of other patients in similar fertility stages, treatments and outcomes.
During treatment, did you feel like you were treated like a number or a human?
She is warm and kind. She makes direct eye contact and doesn't interrupt when you're talking. She is very willing to give more or less detail based on your feedback. She never seems like she's in a hurry.
Describe your experience with your nurse.
The nursing staff is professional, polite, conversational and willing to go the extra step to ensure quality patient care.
How was your experience with Melissa Esposito?
Dr. Esposito is a very professional doctor who maintains the high standard of the clinic without feeling cold or clinical. She is very conversational with patients but is able to answer questions directly and provide more or less information based on your level of inquiry. I appreciate the balance between her warm manner and high level of professionalism. Our conversations have always been candid and thorough. She is gentle when performing evaluations and never seems like she is in a hurry.
What one piece of advice would you give a prospective patient of Melissa Esposito?
Don't make any assumptions based on fear or lack of experience--the best way to make the next step is to get more information. The more you know the better prepared you are to move forward with clarity and confidence.
Describe the protocols Melissa Esposito used in your cycles and their degree of success.
The trajectory that we have mapped out with Dr. Esposito is to start my first round of fertility medications this month, starting with medication and ovulation charting the first round and then move to medication with timed intercourse and then medication, egg harvesting an then IUI as necessary.
Describe the costs associated with your care under Melissa Esposito.
IUI is 1,800 per cycle--Medication costs were per insurance provider.
10
Doctor
Melissa Esposito
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Camp Hill
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
37
Treated
2016
Success with this Doc
No
Treatment
16 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
3
Both the primary care nurse and some of the ancillary nursing staff were phenomenal. One of the med techs is very cold and gruff...Shady Grove seems to use a standard set of protocols, so don't be afraid to push back and ask if that is what is right for you...They would do better to have a more private patient waiting room setup - you will run into people you may know given the small size and few other resources in the area. Their financial aid paperwork is complex and depends upon patients managing multiple pieces of it -- which I was not made aware of until it was too late.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
16 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
3
Describe your experience with Shady Grove Fertility of Philadelphia.
They would do better to have a more private patient waiting room setup - you will run into people you may know given the small size and few other resources in the area. Their financial aid paperwork is complex and depends upon patients managing multiple pieces of it -- which I was not made aware of until it was too late.
During treatment, did you feel like you were treated like a number or a human?
She often ran very late and was cold and artificial
Describe your experience with your nurse.
Both the primary care nurse and some of the ancillary nursing staff were phenomenal. One of the med techs is very cold and gruff.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Melissa Esposito?
This office bumps patients between doctors and Dr Esposito was never my choice of physician. I was never happy to see that she would be performing a procedure because she was artificial, distant, and not able to make a human connection.
What one piece of advice would you give a prospective patient of Melissa Esposito?
Try someone else in the practice.
Describe the protocols Melissa Esposito used in your cycles and their degree of success.
Shady Grove seems to use a standard set of protocols, so don't be afraid to push back and ask if that is what is right for you.
Describe the costs associated with your care under Melissa Esposito.
outrageous, but that's what it is with no insurance coverage.
0
Doctor
Melissa Esposito
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Shady Grove Fertility of Philadelphia
Camp Hill
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
34
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
PCOS, Tubal Blockage
5
Weakness not reading the medical charts well enough to catch things that they should know right away but the patient had to catch it...Strengths the nursing staff [at Shady Grove] rocks and makes you feel very comfortable...They didn't catch that my follicle was growing in the right ovary which my right tube is blocked and would automatically cancel that IUI that cycle and kept me going with the injections until i mentioned something.
+ Read more
Age
34
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS, Tubal Blockage
5
Describe your experience with Shady Grove Fertility of Philadelphia.
Weakness not reading the medical charts well enough to catch things that they should know right away but the patient had to catch it. Not being able to understand Dr. Munabi. Strengths the nursing staff rocks and makes you feel very comfortable.
During treatment, did you feel like you were treated like a number or a human?
Sometimes I felt I was just another couple and didn't feel like he was super personal to our case.
Describe your experience with your nurse.
These ladies were excellent. Made it easier to understand what was going on since we could barely understand Dr. Munabi
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Canceled a cycle due to clinic error
How was your experience with Abraham Munabi (retired)?
It's very hard to understand him. My husband and I just wanted cut and dry what we need to do. During our 1st appointment after all the tests he said we should be able to do timed intercourse with pills. But the 3rd visit he said we should just go straight to IVF. I was very confused and we were told we could also do IUI. He messed up my 1st cycle when he knew my right tube was blocked but that was the only side with a follicle and was still instructing me to stimulate until I said something about it. I'm just a little discouraged by it and when our 1st IUI failed I couldn't bear to try again. Plus I hated having to travel an hour to another facility to get the procedure done.
What one piece of advice would you give a prospective patient of Abraham Munabi (retired)?
Make sure to get a second opinion. He isn't clear with your diagnosis and what your next step for treatment is. He is very hard to understand with his thick accent.
Describe the protocols Abraham Munabi (retired) used in your cycles and their degree of success.
My 1st treatment was stimulating with ovudril & follistim to prepare me for IUI. Several appointments for a vaginal ultrasound to see if we had good follicles and they were growing. My 1st treatment occurred on the right ovary which my tube is blocked. I had to mention to the dr & nurse about this bc of it voiding the IUI & they didn't catch it. The 2nd treatment went well but my IUI didn't work.
Describe the costs associated with your care under Abraham Munabi (retired).
IUI is $1600. I also had to get the follistim & ovudril from my pharmacy which costs around $70 total. I also received a bill for $135 after I stopped going and put things on hold and I'm not sure why. I thought my insurance covered all my appointments. I also had to pay $300 each for mine and my husbands genetic testing.
4
Doctor
Abraham Munabi (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Shady Grove Fertility of Philadelphia
Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
8
Very easy to get an appointment. They [Shady Grove of PA] open at 7 am which is amazing for teachers. I have been early for appointments and left before my actual appointment time. Easy to contact and get help when needed...All [nursing staff] wonderful. Willing to answer questions and help if my nurse was out of the office...Dr. Nguyen is very suppprtive and helps calms any fears you might have about treatment.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Shady Grove Fertility of Philadelphia.
Very easy to get an appointment. They open at 7 am which is amazing for teachers. I have been early for appointments and left before my actual appointment time. Easy to contact and get help when needed.
During treatment, did you feel like you were treated like a number or a human?
Very personable and easily reached when I had questions
Describe your experience with your nurse.
All wonderful. Willing to answer questions and help if my nurse was out of the office.
How was your experience with Kara Khanh-Ha Nguyen?
She took time to explain what was going on with me in terms that I was able to understand. She also is very supportive of my choices with treatment. She gives me hope that a successful pregnancy can happen for me.
What one piece of advice would you give a prospective patient of Kara Khanh-Ha Nguyen?
Be open and honest with your feelings. Dr. Nguyen is very suppprtive and helps calms any fears you might have about treatment.
Describe the protocols Kara Khanh-Ha Nguyen used in your cycles and their degree of success.
We did a cycle of clomid due To the less monitoring required while I am working. If this does not work we are moving to IVF when I am off of work for the summer and would be able to do all the appointments. Dr. Nguyen was very supportive of our idea and plan.
8
Doctor
Kara Khanh-Ha Nguyen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Shady Grove Fertility of Philadelphia
Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
No
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Unexplained
10
[Shady Grove Fertility] does not do a great job at conveying when you would be dis-enrolled from their shared risk program. They push the "you get up to six tries and you either get a baby or your money back" jargon but they do not highlight that low response following grief can make them kick you out which adds insult to injury. This is a delicate process only complicated by losses of pregnancies or negative test results. That, was not handled delicately and we absolutely felt like we were just a number or just statistical odds rather than people.
+ Read more
Age
33 - 35
Treated
2014 - 2016
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
As mentioned in my other review (of Dr. Martin), Shady Grove Fertility (SGF) is a very well-run, well-organized facility. The staff is kind, personable, friendly and knowledgeable. Though you have a primary physician, all of the doctors tend to make you feel very comfortable and cared for. I don't have any other facility to compare it to however, sharing stories with other people having fertility challenges, I am very grateful for feeling like a human rather than a number more often than not. The one issue I have with SGF is their shared risk program. It's a great option but they do not do an efficient job at talking to you about what constitutes dis-enrollment from the program. We felt extremely blindsided by this decision from the review board and felt like they did not take into account that we experienced a loss and that grief can effect med response. Instead, we were put in a situation where we have to make very difficult decisions about moving forward because of the financial burden. I will say that through this hard time, my doctors have been kind and understanding. The decision seems to be above their heads and I think it would be helpful for there to be some kind of appeals process.
During treatment, did you feel like you were treated like a number or a human?
Dr. K was absolutely amazing. She was very kind and genuinely seemed invested in our family creation. She answered our questions, was very personable, gentle and respectful. She genuinely seemed just as disappointed when we didn't get pregnant with IUI and she also appeared to try everything she could with clomid stimulation to assist.
Describe your experience with your nurse.
Daniela had her challenges in that she sometimes seemed a bit scattered. Initially, I was not a huge fan because of this. Having said that, Daniela was actually my FAVORITE nurse. She too, left the agency towards the end of our IUI trials but she was present for all of our inseminations. When we had a IUI w/ a different doctor, she was in the room and she really went to bat for me when I had a narrowing of the cervix. The doc (Dr. Munabi) attempted to use dilators which was extremely painful and Daniela really was amazing with me and him. She advocated for me, helped to calm me and genuinely made me feel like she had my back. I really valued her for all she did.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Sunita Kulshrestha?
To be honest, it was great to work with a physician who identifies as a woman. We feel comfortable at Shady Grove however, all the doctors are male while all the nurses are female. It was nice to have a woman who was kind, gentle and knowledgeable. She was truly wonderful and I wish we had the opportunity to work with her when we transitioned to IVF. Dr. K relocated to the Maryland office after our last round of IVF. We saw Dr. Martin after that who is also great (I did a review for him already). After we lost our twin daughters (Dr. Martin did that embryo transfer), both he AND Dr. K called me to express their condolences. That meant a lot and showed that even though I wasn't currently a patient of hers (because she had relocated), she was still keeping an eye on my treatment and invested in our success. I absolutely adore Dr. K.
What one piece of advice would you give a prospective patient of Sunita Kulshrestha?
It's ok to be vulnerable. Ask your questions and trust that she will spend the necessary time with you to make sure you feel as comfortable as possible when leaving the office.
Describe the protocols Sunita Kulshrestha used in your cycles and their degree of success.
We did the IUI portion of our treatment with Dr. K. Initially, I think we just did the monitoring with no additional stimulation. We eventually added the clomid at 50 mg and towards the end, increased it to 100 mg. I believe I also did birth control protocol prior to starting the clomid 100 mg on our last 2 tries. Monitoring was every other day or everyday as we got closer to insemination. Dr. K also did two saline sonograms to ensure my uterine cavity was normal. I had an HSG prior to starting w/ Dr. K and at the time, my tubes were open and the dye passed through without incident.
Describe the costs associated with your care under Sunita Kulshrestha.
We exclusively did IUI with Dr. K. We paid for our co-pays and for the medication. I estimate we spent between $300-$400 total on those expenses.
10
Doctor
Sunita Kulshrestha
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Center City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
Our total cost for the Shared Risk Program [at Shady Grove Fertility] with the genetic testing for all embryos was $28,000. The cost of visits were included. We probably spent an additional $300-$400 on meds for those three trials of IVF. We spent about $300-$400 on IUI with the cost of visit co-pays and medication over six tries...They can and will drop you from the shared risk program if you do not conceive within two tries. They label it low ovarian reserve or response and do not consider that grief plays a role. They push the phrase, "you get up to six tries and you either get a baby or your money back." They do not spend a lot of time going over reasons you could be dis-enrolled from the program which is misleading. Also, the services are extremely expensive and there is little information offered about financial resources for patients.
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
Describe your experience with Shady Grove Fertility of Philadelphia.
Shady Grove Fertility (SGF) is a very well run clinic overall. The staff is friendly and efficient, their facilities are clean and they seem invested in your success at becoming a parent. They only do procedures out of their Chesterbrook office which is not very convenient. There are times the Bala office has been closed unexpectedly which is inconvenient as well. The Chesterbrook office usually does well accommodating that. The decision board is less personable. They seem to treat patients more like a number in that they do not take into consideration contextual variables. They can and will drop you from the shared risk program if you do not conceive within two tries. They label it low ovarian reserve or response and do not consider that grief plays a role. They push the phrase, "you get up to six tries and you either get a baby or your money back." They do not spend a lot of time going over reasons you could be dis-enrolled from the program which is misleading. Also, the services are extremely expensive and there is little information offered about financial resources for patients.
During treatment, did you feel like you were treated like a number or a human?
Dr. Martin has excellent bedside manner. He always remains positive and tried not give unfavorable information in a kind way. He has been open to phone calls and visits, and never makes his patients feel rushed.
Describe your experience with your nurse.
Tori is very kind. She is sometimes unavailable but the other nurses do a good job of covering for each other. She seemed a bit less knowledgeable than our previous nurse, Debbie Dancer, but she was ok.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Ryan Martin?
Dr. Martin is very funny, personable and kind. He works hard to try and lighten the mood and often makes jokes in the office. He is also gentle. Vaginal ultrasounds are not the most comfortable thing and he does a great job and easing that discomfort.
What one piece of advice would you give a prospective patient of Ryan Martin?
Ask your questions. He is more than willing to answer anything you throw at him and if he doesn't know the answer, hell get back to you. Don't be shy. Ask what you need to know and ask about risks.
Describe the protocols Ryan Martin used in your cycles and their degree of success.
I believe I was on an antagonist protocol. I did the Estrogen patch followed by menopur and follistim for egg stimulation. Ganirelix was introduced to wards the end to prevent ovulation prior to egg retrieval. I was taking 450 ml of follistim per day (350 AM/ 150 pm), two vials & then three vials of menopur (one saline solution with the powder menopur) in the evenings and one syringe of the ganirelix. Not sure of the dosage of menopur or ganirelix but those were the instructions. I had appts every other day or so and sometimes daily. Bloodwork was obtained at every visit. I also had a saline sonogram twice during the course of treatment.
Describe your experience with your monitoring appointments.
Monitoring occurred between the hours of 7-9am daily. It was a well-oiled machine.
Describe the costs associated with your care under Ryan Martin.
Our total cost for the Shared Risk Program with the genetic testing for all embryos was $28,000. The cost of visits were included. We probably spent an additional $300-$400 on meds for those three trials of IVF. We spent about $300-$400 on IUI with the cost of visit co-pays and medication over six tries.
10
Doctor
Ryan Martin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Shady Grove Fertility of Philadelphia
Center City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
[Shady Grove Fertility of Philadelphia] Does not allow children in office - personally I think that's important in a clinic. Small location - you will know all the staff (I love Haley, the girl that takes your blood) You will have to go to Chesterbrook for the procedures and on weekend...(nursing staff] they are very kind and experienced...Egg retrieval, day-5 fresh embryo transfer. Continued endometrin for a long time into the pregnancy...
+ Read more
Age
26
Treated
2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
Does not allow children in office - personally I think that's important in a clinic. Small location - you will know all the staff (I love Haley, the girl that takes your blood) You will have to go to Chesterbrook for the procedures and on weekends
During treatment, did you feel like you were treated like a number or a human?
Dr K. was there for me every step of the way. One example: the nurse told me I would probably need a frozen transfer and I completely broke down in tears. Minutes later, Dr. K herself called me (well after 5pm) to talk through it and reassure me we would do everything possible to have a fresh transfer. She still checks in on me and has met the baby a couple times!
Describe your experience with your nurse.
I recently met the new nursing staff and believe they are very kind and experienced. I have not yet undergone treatment with them so cannot comment.
How was your experience with Sunita Kulshrestha?
Dr. Kulshretha treats every patient like her top priority. She tells you what she thinks is best, listens to your concerns, and works with you to make the treatment be as best as it can for you. She never rushes you, and is always aware of your treatment. She'll let you know if another physician will be monitoring you for a particular day.
What one piece of advice would you give a prospective patient of Sunita Kulshrestha?
Allow her to get close with you. Think of her as a good friend. It will help her be on your page for treatment.
Describe the protocols Sunita Kulshrestha used in your cycles and their degree of success.
Im sorry but I dont remember specifics. I took 3 shots a day, 1 in the am and 1 in the pm. Egg retrieval, day-5 fresh embryo transfer. Continued endometrin for a long time into the pregnancy...
10
Doctor
Sunita Kulshrestha
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Bala Cynwyd
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
10
Hallie [nurse at Shady Grove Fertility] was very responsive even when we were frazzled or emotional about things not going our way. She ensured we were comfortable and always responded in a timely manner on all emails and phone calls...Meds ranged between $25-100 and IUI procedure was $1800...The overall clinic is great. They try to schedule appointments in the most convenient fashions so it does not interfere with your day. They have very clean facilities and work with you to the best of their ability.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
The overall clinic is great. They try to schedule appointments in the most convenient fashions so it does not interfere with your day. They have very clean facilities and work with you to the best of their ability.
During treatment, did you feel like you were treated like a number or a human?
Dr Martin has been very friendly and treated us like we were the only patients that he has. He ensured we understood ever step of the process and continues to keep us positive and moving toward our goal.
Describe your experience with your nurse.
Hallie was very responsive even when we were frazzled or emotional about things not going our way. She ensured we were comfortable and always responded in a timely manner on all emails and phone calls.
How was your experience with Ryan Martin?
Dr Martin was phenomenal from the first time he met us and each and every time there after. He always made sure we knew what our next step in the process is/was and makes us feel comfortable like we have the same goal and not just a number.
What one piece of advice would you give a prospective patient of Ryan Martin?
He is extremely through so if you have questions don't be afraid to ask them.
Describe the protocols Ryan Martin used in your cycles and their degree of success.
My wife had to use Clomid and a trigger shot for 4 TI cycles and the same for 1 IUI cycle. Each cycle the drugs were working as prescribed and we had no set backs just never got pregnant.
Describe the costs associated with your care under Ryan Martin.
Meds ranged between $25-100 and IUI procedure was $1800.
10
Doctor
Ryan Martin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Center City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
2 IUI, IVF
Diagnosis
Unexplained
10
Tori [nurse at Shady Grove] was patient and followed up with me after I needed time to process the IVF decision. She's great!...So far I have nothing bad to say. Truly! This experience has been hard but 100% supportive. Everyone at the clinic I go to has been wonderful, and has taken the time to educate me and answer all my questions...24K and meds were seperate...Dr Martin was the first doctor to take all the time I needed to explain with compassion the treatment protocol, my last doctor experience was terrible, I'm so thankful for meeting the right doctor and group bc now I feel comfortable with fertility treatments.
+ Read more
Age
Treated
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility of Philadelphia.
So far I have nothing bad to say. Truly! This experience has been hard but 100% supportive. Everyone at the clinic I go to has been wonderful, and has taken the time to educate me and answer all my questions.
Describe your experience with your nurse.
Tori was patient and followed up with me after I needed time to process the IVF decision. She's great!
How was your experience with Ryan Martin?
Dr Martin was the first doctor to take all the time I needed to explain with compassion the treatment protocol, my last doctor experience was terrible, I'm so thankful for meeting the right doctor and group bc now I feel comfortable with fertility treatments.
What one piece of advice would you give a prospective patient of Ryan Martin?
Just listen to what he has to say ans how he explains it.
Describe the protocols Ryan Martin used in your cycles and their degree of success.
I am just starting the IVF protocol, so all the treatment strategies aren't determined yet. I was recommended IVF bc of my age and the fact that I had treatments in the past that failed.
Describe the costs associated with your care under Ryan Martin.
24K and meds were seperate
10
Doctor
Ryan Martin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility of Philadelphia
Center City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less