Describe your experience with Rochester Fertility Care.
Strengths: small, compassionate team, patient centered, genuine and transparent, honest, kind
Weakness: expensive, no payment plans, no fancy spa like interventions or add ons
During treatment, did you feel like you were treated like a number or a human?
The staff is small and I knew them all by name, including the front desk support. Dr. Mroueh was always compassionate and encouraging, while being genuine, transparent and honest.
Describe your experience with your nurse.
With a small nursing team of 3 I got to know them all well. I was primarily working with Carla though. She was sweet, compassionate, and taught me how to do each injection. She and the other nurses always got back to me with my questions, no matter how dumb haha. They were prompt, kind, and supportive.
How was your experience with Jamil Mroueh?
Dr. Mroueh was always willing to answer our questions. He fully explained every procedure prior, and every step during. He was professional yet human. When our cycles failed, I could feel his disappointment and when it was successful I could feel his joy. It was very bittersweet to leave his care.
What one piece of advice would you give a prospective patient of Jamil Mroueh?
Despite the lack of a fancy spa environment or refund packages, the care is second to none.
Describe the protocols Jamil Mroueh used in your cycles and their degree of success.
I completed 5 IUI treatments. The first with clomid and all the others with Gonal F. He added in Endometrin when injectable cycles failed. He offered a laparoscopy when our last iui failed but advised us to go straight to ivf, as any mild issue found in the laparoscopy may be overcome by ivf. He listened to me, as I didn't want to have the surgery. We did ivf twice.. both with frozen embryos (2 embryos each time). As I responded well to the protocol of menopur Lupron and PIO he had me continue the same for the second fet.
Describe the costs associated with your care under Jamil Mroueh.
Iui was covered by my insurance as were medications for the iui cycle. I had a copay of $50 per visit.
Ivf was 8500 for all appts, tests, egg retrievals, and transfers. It was another 2000 for the second transfer and all associated appts. Medication was separate, costing approx 600 altogether.