Rochester Fertility Care

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Rochester
1561 Long Pond Rd
Rochester, NY 14626
(585) 453-7760
On a scale from 0-10, how likely are you to recommend Rochester Fertility Care to a friend?
Strongly recommend: 210
2 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
103
Annual Cycles National Avg.
344
10
Average Doctor Score
2 doctors
2 assessments
10
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
[Rochester Fertility Care] With a small nursing team of 3 I got to know them all well. I was primarily working with Carla though. She was sweet, compassionate, and taught me how to do each injection... They were prompt, kind, and supportive...Strengths: small, compassionate team, patient centered, genuine and transparent, honest, kind Weakness: expensive, no payment plans, no fancy spa like interventions or add ons...The staff is small and I knew them all by name, including the front desk support.
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Age
30 - 31
Treated
2015 - 2016
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Rochester Fertility Care.
Strengths: small, compassionate team, patient centered, genuine and transparent, honest, kind Weakness: expensive, no payment plans, no fancy spa like interventions or add ons
During treatment, did you feel like you were treated like a number or a human?
The staff is small and I knew them all by name, including the front desk support. Dr. Mroueh was always compassionate and encouraging, while being genuine, transparent and honest.
Describe your experience with your nurse.
With a small nursing team of 3 I got to know them all well. I was primarily working with Carla though. She was sweet, compassionate, and taught me how to do each injection. She and the other nurses always got back to me with my questions, no matter how dumb haha. They were prompt, kind, and supportive.
How was your experience with Jamil Mroueh?
Dr. Mroueh was always willing to answer our questions. He fully explained every procedure prior, and every step during. He was professional yet human. When our cycles failed, I could feel his disappointment and when it was successful I could feel his joy. It was very bittersweet to leave his care.
What one piece of advice would you give a prospective patient of Jamil Mroueh?
Despite the lack of a fancy spa environment or refund packages, the care is second to none.
Describe the protocols Jamil Mroueh used in your cycles and their degree of success.
I completed 5 IUI treatments. The first with clomid and all the others with Gonal F. He added in Endometrin when injectable cycles failed. He offered a laparoscopy when our last iui failed but advised us to go straight to ivf, as any mild issue found in the laparoscopy may be overcome by ivf. He listened to me, as I didn't want to have the surgery. We did ivf twice.. both with frozen embryos (2 embryos each time). As I responded well to the protocol of menopur Lupron and PIO he had me continue the same for the second fet.
Describe the costs associated with your care under Jamil Mroueh.
Iui was covered by my insurance as were medications for the iui cycle. I had a copay of $50 per visit. Ivf was 8500 for all appts, tests, egg retrievals, and transfers. It was another 2000 for the second transfer and all associated appts. Medication was separate, costing approx 600 altogether.
10
Doctor
Jamil Mroueh
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Rochester Fertility Care
Rochester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2014
Success with this Doc
Yes
Treatment
6 IUI, 2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
10
The biggest benefit to this center [Rochester Fertility Center] is the relationships you develop with Dr. M and Carla. Their caring approach makes a stressful situation so much better. Downside is driving to Greece if you live on the east side of rochester, but so worth it...$7500 for the egg retrieval and $2500 for each FET after the first one which was included with the egg retrieval package.... She [Nurse Carla] returned my calls when i had questions and she was the one who went over how to do the shots. She is honestly the sweetest woman ever!
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Age
29
Treated
2014
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, 2 IVF, 2 Embryo Freezing
Diagnosis
Unexplained
10
Describe your experience with Rochester Fertility Care.
The biggest benefit to this center is the relationships you develop with Dr. M and Carla. Their caring approach makes a stressful situation so much better. Downside is driving to Greece if you live on the east side of rochester, but so worth it.
During treatment, did you feel like you were treated like a number or a human?
I love Dr.M and his staff. I saw him each and every time I had an appointment. He got to know me and my husband. I valued that relationship as it made a stressful process so much better
Describe your experience with your nurse.
Carla is amazing! She is honestly the best nurse and most caring person. She was the nurse I worked with each and every time so I got to know her well. She returned my calls when i had questions and she was the one who went over how to do the shots. She is honestly the sweetest woman ever!
How was your experience with Jamil Mroueh?
He is a patient centered physician and treats you like family. When you experience set backs so does he and you can see it on his face. But he will also share the excitement when you finally get that pregnancy. I can't say enough about him as a doctor and the care he provided. Thanks to him we have our miracle baby.
What one piece of advice would you give a prospective patient of Jamil Mroueh?
His office is in greece and it may not be as fancy as the other centers in Rochester but the care far surpasses the others.
Describe the protocols Jamil Mroueh used in your cycles and their degree of success.
We used an agonist protocol with menopur and gonal f. Due to ohss after the egg retrieval we did 3 frozen embryo transfers with the first transfer resulting in our daughter.
Describe the costs associated with your care under Jamil Mroueh.
$7500 for the egg retrieval and $2500 for each FET after the first one which was included with the egg retrieval package.
10
Doctor
Jamil Mroueh
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Rochester Fertility Care
Rochester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less