Describe your experience with RHPN Women's Clinic and IVF-Fertility.
The staff is friendly and accommodating when making an appointment. If you cannot reach someone after your first initial phone call, someone in the office returns your call by the end of the day. The receptionists are friendly and take the time to ask you about your own life. It is natural to build relationships with all of the women in that department. The billing department isn’t overly pushy and they too are accommodating and friendly.
During treatment, did you feel like you were treated like a number or a human?
After being under the care of another specialist prior to Dr.Pellegrini, I immediately felt a sense of relief. He was thorough, positive, and patient with our questions. Unlike our previous specialist, he took his time to answer all of my emotional questions. Not once had he ever made me feel as though I was taking up his time . In addition, Dr. Pellegrini took the time to hand-write a personal thank you card when I referred a friend.
Describe your experience with your nurse.
Mrs.Debra Schott, the Fertility Coordinator was nothing short of amazing. She communicated so frequently that I actually missed talking to her once I was released from the clinic. She showed such a great deal of empathy and compassion with each phone call. One day before my retrieval, the West Reading area was hit with a blizzard. Yes, a blizzard! She called multiple times to check in with my husband and I. I have never felt so cared for. In fact, I still like to send her pictures of my twin sons to this day.
How was your experience with Vincent Pellegrini?
After leaving Dr.Pellegrini’s office for the first time, I felt such a sense of comfort and relief. For years, my husband and myself became used to leaving each appointment feeling like we were on a rollercoaster ride that couldn’t be stopped. That was until now. Although this was the first appointment, I felt safe and confident that I would be given a family under his care. He immediately reviewed all of our previous records and tests. He was very honest and to the point. He didn’t give any sort of false hope; which is what I loved! He also gave me a voice when I felt as if I didn’t have one. After complications with my insurance, he called the insurance company while we were in his office and handled it. I could not believe it. I knew right then and there that I had someone fighting in my corner with me.
What one piece of advice would you give a prospective patient of Vincent Pellegrini?
This is very easy for me simply because I have referred several friends. I have told each one of these couples struggling to not think about how much time has gone by; to stop worrying about what could have been and start looking with anticipation at what is yet to be. It’s a fresh start to an incredible journey.
Describe the protocols Vincent Pellegrini used in your cycles and their degree of success.
I initially started with follistim injections prior to 2 iui’s that we’re unsuccessful. It was my decision to jump directly to ivf and Dr.Pellegrini understood and agreed. Once this occurred, I started with Lupron for 3 weeks followed by follistim and menopur leading up to two days prior to retrieval. I then needed an hcg injection. After the retrieval I was ordered to do progesterone injections until blood work and then 12 weeks following if pregnancy test was positive. I needed to increase my progesterone dose once during this period.
Describe the costs associated with your care under Vincent Pellegrini.
Dr.Pellegrini’s billing department provided a itemized cost sheet including all services. They calculated a 20% global fee. I initially asked if they participated in similar payment plans as my previous clinic which gave reimbursement after 3 rounds of ivf. It was imply put that they do not participate in this because they want to get it right the first time! I was not charged for any service until after my transfer. With the egg retrieval, transfer, and Icsi, the total cost was $8,000.00