Reproductive Health Specialists

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Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Bourbonnais
300 Riverside Dr.
Bourbonnais, IL 60914
815/802-1988
Joliet
675 W. North Ave
Joliet, IL 60435
(815) 730-1100
Melrose Park
1515 Essington Road
Melrose Park, IL 60160
708/681-7390
Mokena
9475 Bormet Drive (192nd)
Mokena, IL 60448
708/681-7390
Pittsburgh
419 Rodi Road
Pittsburgh, PA 15235
412-731-8000
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On a scale from 0-10, how likely are you to recommend Reproductive Health Specialists to a friend?
Strongly recommend: 5Neutral: 5Don't recommend: 37.1
13 assessments
  • 38% Strongly recommend (9-10)
  • 38% Neutral (7-8)
  • 23% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
313
Annual Cycles National Avg.
344
13 assessments
7
Age
31
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor
7
We only got to talk to the doctor [at Repro Health] once so far. Everything else was handled by a nurse or a nurse practitioner. Even the IUI was performed by a different employee. I don't think we saw the same nurse more than once. All results were provided through a patient portal and no phone calls; no face-to-face meetings... the patient portal can be used for some things, but the clinic forces you to use it for everything. It's easy to forget to update or to check. If you fail to keep updating the clinic no longer contacts you to see why. Sometimes a phone call is better.
+ Read more
Age
31
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor
7
Describe your experience with Reproductive Health Specialists.
Primary mode of communication is their patient portal which is good if you enjoy that type of thing, but I think with such a sensitive topic phone calls are more appreciated and more information can be passed along.
During treatment, did you feel like you were treated like a number or a human?
We only got to talk to the doctor once so far. Everything else was handled by a nurse or a nurse practitioner. Even the IUI was performed by a different employee. I don't think we saw the same nurse more than once. All results were provided through a patient portal and no phone calls; no face-to-face meetings. No follow up on how we want to proceed after the IUI failed.
Describe your experience with your nurse.
Strengths- they are professional and good at getting you in and out. Good at taking blood. Thorough with all procedures. Weaknesses- the facility seems to see a lot of patients so you may not get the same nurse every time which is disappointing when your concerns are already heightened. The patient portal is insufficient. Sometimes a phone call is better than a message via the internet. It's easy to forget to update the portal so then the office doesn't follow up.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Carolyn Kubik?
Strengths- she is very encouraging when you talk with her. She is thorough when going over test results. Weaknesses- it seems like the facility treats a lot of patients, so you deal more with staff than the doctor directly.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
Do you own follow up and be proactive. Be your own advocate. Make sure you are ready to talk about everything and contour own research. Bring questions to the table.
Describe the protocols Carolyn Kubik used in your cycles and their degree of success.
The treatment strategy is to run all of the female testing during one cycle which results in a lot of visits in a very short period of time. Test results were provided via a patient portal. Then a doctor visit to discuss the results and our options. IUI was scheduled for the next cycle based on at-home ovulation testing. I didn't get a positive ovulation result within the typical window, so they scheduled for day 14 regardless. IUI was performed but unsuccessful. We opted to hold off on future treatment until further male factor testing could be completed.
Describe the costs associated with your care under Carolyn Kubik.
All testing up until diagnosis was covered by my insurance except for co-host and co-insurance. Most of the tests were run on-site with the exception of one which was sent to an outside lab. The clinic and the outside lab have an agreement for reduced fees. The IUI was out-of-pocket but their cost was reasonable when compared to other facilities.
7
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
The portal system [at Reproductive Health Specialists] is buggy. On important days it felt like it would crash on me (beta days!). Also, when we first started treatment there we would get results quickly, and then (as current as now) results seem to take all day which is nerve wracking. It's better than having to wait the next day, but still from what we started with to now it is a bit frustrating.... I love Nina. She became a friend to me. She cares so much about her patients and I have nothing but good positive things to say about her.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
Describe your experience with Reproductive Health Specialists.
The portal system is buggy. On important days it felt like it would crash on me (beta days!). Also, when we first started treatment there we would get results quickly, and then (as current as now) results seem to take all day which is nerve wracking. It's better than having to wait the next day, but still from what we started with to now it is a bit frustrating.
During treatment, did you feel like you were treated like a number or a human?
Dr. Albert truly has a heart. She can come off clinical but I felt that she cared when we had our losses. She even offered to speak with me at my convenience. She does really care.
Describe your experience with your nurse.
I love Nina. She became a friend to me. She cares so much about her patients and I have nothing but good positive things to say about her.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Judith Albert?
I do like Dr. Albert though I think she does not seem to look in depth into what some other clinics are doing as far as researching effects of other disorders on IVF outcomes (immune/MTHFR/etc). It seems like she is hesitant to think outside of the box. She is compassionate and really does care about her patients; but I feel maybe not as forward thinking or experimental as other doctors perhaps. She does take into account your thoughts and feelings towards your treatment however.
What one piece of advice would you give a prospective patient of Judith Albert?
Though she appears very clinical and black and white, she has a huge heart. Be prepared to advocate for yourself though, just as anywhere else.
Describe the protocols Judith Albert used in your cycles and their degree of success.
We began with IUI and clomid, hormonal support in the form of vaginal progesterone suppositories. I'm glad she didn't waste time on those, they gave us negative results. In my IVF cycle we used birth control, Menopur, Lupron, Follistim that I can remember as well as progesterone in oil, estradiol tabs orally, and doxycycline and medrol. I had to be a freeze all cycle as my hormonal levels were high and they were afraid to risk OHSS. So we got 28 eggs and I was pleased. 9 made it to day 5 blast, and all but two were graded 4 or above (two 2's). First eSET, positive beta, great second beta, ultrasound appointment we had no heartbeat, but fetal pole and yolk sac. Missed miscarriage at 7w (had to have a D&C as I would not miscarry even 3-4 weeks later). Second we transferred two, positive result, great second beta, baby/babies could not be found on ultrasound. Miscarried at home around 4-5 weeks. Third we transferred two, chemical pregnancy, fourth we transferred two and another chemical pregnancy.
Describe the costs associated with your care under Judith Albert.
We had to pay an ambulatory and surgical fee for retrieval since we were at a private clinic (over $1000 I believe). We paid for freezing out of pocket as well, and ICSI. A small amount was covered for our initial IVF cycle through old insurance we had but it didn't cover a whole cycle, I can't remember exactly but ICSI may have been around $1500, and freezing for the first 18 months $1500 (two years ago). If my estimates are remembered correctly. An FET costs roughly $3400 each time, and freezing (after the first 18 months that we already paid for) about $60 per month.
9
Doctor
Judith Albert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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0
Age
30
Treated
2015
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
0
All RHS [Reproductive Health Specialists] doctors worked or studied at UPMC, so they are all pretty similar in their decision making and treatment protocol. If you're unhappy with one doctor's treatment plan, then I doubt another doctor from that clinic would do anything much different. Most doctors in Pittsburgh treat patients conservatively, if you are looking for different approaches that are more aggressive look at east coast clinics. We interviewed 5 clinics before settling on Shady Grove and Dr. Bromer. Each clinic offered a unique treatment plan that was different from RHS.
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Age
30
Treated
2015
Success with this Doc
No
Race
European
Income
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve
0
Describe your experience with Reproductive Health Specialists.
RHS won't allow you to monitor anywhere, but there, so it's a pain to go for IVF monitoring if you don't live near Penn Hills. RHS is very protective of their numbers. There's a reason they have such high IVF success rates. They don't take chances on candidates that may not be successful. Don't be fooled by those high rates. All RHS doctors worked or studied at UPMC, so they are all pretty similar in their decision making and treatment protocol. If you're unhappy with one doctor's treatment plan, then I doubt another doctor from that clinic would do anything much different. Most doctors in Pittsburgh treat patients conservatively, if you are looking for different approaches that are more aggressive look at east coast clinics. We interviewed 5 clinics before settling on Shady Grove and Dr. Bromer. Each clinic offered a unique treatment plan that was different from RHS.
Describe your experience with your nurse.
In all honesty, I think the nurses were overwhelmed and so care and communication suffer. i felt rushed anytime I had questions and received inadequate answers. Also, I hated having to communicate via a nurse to get answers from the doctor. Also, when we decided to have our escorts transferred to other clinics, we were given a hard time and they charged us on a few occasions.
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
  • Failed to convey critical information
How was your experience with Carolyn Kubik?
She is warm during her initial consults with you, but when you begin to have setbacks in therapy, she becomes appethetic. The only way to talk to her, was via messages through her nurse or during phone/face to face consults. She really downplayed the diminished ovarian reserve. My husband and I were in total shock when she suggested canceling the cycle on day 4 because of lack of results. Ultimately, the cycle was cancelled before egg retrieval due to DOR and I was told by her nurse that she would not try another cycle with my own eggs. The nurse said the doctor would only move forward with IVF if I did donor eggs. It was horrible that the nurse was communicating this to me. I had so many questions, and she just kept suggesting that I make an appoint,net with the doctor to discuss donor eggs. After my husband and I gathered ourselves together, we began researching IVF clinics that specialize in DOR and have had better success at Shady Grove with Dr. Bromer.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
If you find out that you have diminished ovarian reserve, RUN! Find another clinic. Don't waste your time and money at RHS. Look outside of Pittsburgh to find a doctor that is willing to work with your condition. PGH, is a conservative market, look at clinics on the east coast.
Describe the protocols Carolyn Kubik used in your cycles and their degree of success.
300 Gonal F and 50 Menopur. In talking to other clinics and having further labs run, I was prescribed DHEA 75mg and CoQ10 1200mg. When beginning IVF 2, I was put on Gonal F 450 and Menopur 375.
Describe the costs associated with your care under Carolyn Kubik.
I think 1 IVF session cost $8,000. There were cost sharing packages, but I don't remember the particulars.
0
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
Age
30 - 31
Treated
2012 - 2013
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Male Factor, Unexplained
3
Dr Kubick was incredibly nice, and took time to explain things. However, she was not open to trying anything new or changing my treatment. After my 3rd chemical pregnancy she gave me the exact same speech in my regroup as she had given me four times before. No explanation, no new ideas, no suggestions to try something new. She just wanted to do the same thing again. My other complaint is that I believe I was over stimulated in my first cycle and that was the only transfer that was a complete negative (all others chemical). I asked her if I was overstimulated and she said 'no', but my next retrieval with her she just used the same protocol but stopped me earlier, resulting in less eggs. After sending my medical records to 3 doctors for another opinion, they all independently said that my estrogen was too high for a fresh transfer (both times). Two of the three doctors questioned if I had PCOS or PCO-like ovaries. The doctor I switched to put me on a different protocol that was more beneficial to me because of how many follicles I had (lower dose, longer stim), so
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Age
30 - 31
Treated
2012 - 2013
Success with this Doc
No
Race
Other
Income
$200K - $499K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IVF
Diagnosis
Male Factor, Unexplained
3
Describe your experience with Reproductive Health Specialists.
All of the doctors collaborate, so I'm assuming my experience would have been similar with any of the doctors. I think it's a flaw of the clinic.
During treatment, did you feel like you were treated like a number or a human?
She was compassionate and good bedside manner.
Describe your experience with your nurse.
She was amazing! I truly consider her a friend to this day.
How was your experience with Carolyn Kubik?
Dr Kubick was incredibly nice, and took time to explain things. However, she was not open to trying anything new or changing my treatment. After my 3rd chemical pregnancy she gave me the exact same speech in my regroup as she had given me four times before. No explanation, no new ideas, no suggestions to try something new. She just wanted to do the same thing again. My other complaint is that I believe I was over stimulated in my first cycle and that was the only transfer that was a complete negative (all others chemical). I asked her if I was overstimulated and she said 'no', but my next retrieval with her she just used the same protocol but stopped me earlier, resulting in less eggs. After sending my medical records to 3 doctors for another opinion, they all independently said that my estrogen was too high for a fresh transfer (both times). Two of the three doctors questioned if I had PCOS or PCO-like ovaries. The doctor I switched to put me on a different protocol that was more beneficial to me because of how many follicles I had (lower dose, longer stim), something dr Kubik never considered. Dr Kubik was nice, but nice doesn't mean you will have a baby. I feel like they have a set protocol and if it doesn't work for you, you are probably out of luck with dr Kubik.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
Don't do more than one cycle with her! If you aren't an 'easy' case, then definitely look elsewhere. Don't fall for her kindness and 'try try again' attitude.
Describe the costs associated with your care under Carolyn Kubik.
Approx $13k for IVF w ICSI incl fresh transfer. Approx $4k for a frozen transfer.
3
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
9
They're all really kind and welcoming. The clinic [Repro Health Specialists] is very zen, too. Allow yourself about 1 to 1.5 hrs for a MD visit b/c it can take a while b/n different parts of the visit. But ultrasound and lab is pretty fast....the clinic is always friendly and engaging....[Nursing Staff] Informative, helpful, kind/...Ultrasounds are somewhere around 150-250. Lab usually runs me b/n 13 and 50. All semen work and the procedure for IUI isn't supposed to be more than $400.
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Age
Treated
Success with this Doc
?
Race
European, Native American
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
9
Describe your experience with Reproductive Health Specialists.
Take a deep breath. They're all really kind and welcoming. The clinic is very zen, too. Allow yourself about 1 to 1.5 hrs for a MD visit b/c it can take a while b/n different parts of the visit. But ultrasound and lab is pretty fast.
During treatment, did you feel like you were treated like a number or a human?
The clinic is always friendly and engaging. Dr. Albert never appears rushed and is always willing to answer questions completely.
Describe your experience with the nursing staff.
Informative, helpful, kind/
How was your experience with Judith Albert?
Dr. Albert comes highly recommended by another MD that I truly respect. She is also very knowledgable and willing to modify testing and treatment based on my personal concerns. She isn't a very warm personality, but that's not necessary for me personally. She is also thorough and great with answering questions.
What one piece of advice would you give a prospective patient of Judith Albert?
Specifically to Dr. Albert, don't expect a lot of personal relationship. She isn't harsh/rude/insensitive, just not very warm and fuzzy. However, she is very good at what she does and will give you quality and individualized care. Come with all your concerns written down so you don't forget b/c she is very good at answering questions and I sometimes forgot all I wanted to talk about.
Describe the protocols Judith Albert used in your cycles and their degree of success.
I started on clomid b/c I had some signs of PCOS. 3 cycles of clomid were unsuccessful so we moved to Letrazole for a monitored cycle. I had some rectal bleeding on my first cycle with it, so all Tx was placed on hold until I had a colonoscopy which was normal except for hemorrhoids. Now I am on my second cycle of letrozole and am anticipating my first IUI on this medication. The Letrozol is strictly to help me predict when I ovulate. My cycles are inconsistent and this way I can plan my work schedule for IUIs. If two IUI cycles don't result in live birth, our plan is to progress to IVF.
Describe the costs associated with your care under Judith Albert.
Ultrasounds are somewhere around 150-250. Lab usually runs me b/n 13 and 50. All semen work and the procedure for IUI isn't supposed to be more than $400.
9
Doctor
Judith Albert
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Anovulation, PCOS, Other
8
We did not end up getting pregnant at RHS [Reproductive Health Specialists], but I did feel that Dr. Erb was a knowledgeable and trustworthy physician to work with. We ultimately did decide to move onto a larger out-of-state clinic that had more treatment options....Our nurse coordinator was very friendly and was provided prompt responses. She was easier to work than our originally assigned IVF coordinator....The front desk admin could stand to be more warm and friendly since she always acted like it was an inconvenience whenever I spoke to her over the phone.
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Age
32 - 34
Treated
2014 - 2016
Success with this Doc
?
Race
European, East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Anovulation, PCOS, Other
8
Describe your experience with Reproductive Health Specialists.
I enjoyed the convenience of the online patient portal, so I could see all of my test results reported within hours of testing, available prescriptions, and procedure instructions. It was helpful to be able to email through the portal, while at I was at work. The front desk admin could stand to be more warm and friendly since she always acted like it was an inconvenience whenever I spoke to her over the phone.
During treatment, did you feel like you were treated like a number or a human?
Dr. Erb was incredibility kind, patient, and understanding of our needs to conceive a baby. She did not make us feel rushed during patient visits and took her time to thoughtfully answer all of our questions.
Describe your experience with your nurse.
Our nurse coordinator was very friendly and was provided prompt responses. She was easier to work than our originally assigned IVF coordinator.
How was your experience with Teresa Erb?
Both my husband and I enjoyed working with Dr. Erb. She was present at all of my embryo transfers and always called immediately to follow-up after each procedure. We did not end up getting pregnant at RHS, but I did feel that Dr. Erb was a knowledgeable and trustworthy physician to work with. We ultimately did decide to move onto a larger out-of-state clinic that had more treatment options.
Describe the protocols Teresa Erb used in your cycles and their degree of success.
Clomid cycles, IVF with ICSI- Freeze All, and Frozen Embryo Transfers.
Describe the costs associated with your care under Teresa Erb.
My treatment was covered by my insurance, so I cannot really give exact costs.
9
Doctor
Teresa Erb
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
35 - 36
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
9 IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
I had 9 failed IUI's [at Reproductive Health Specialists] before I switched to IVF and got pregnant on my first fresh transfer. The first 3 IUI's were natural while the remaining 6 used different fertility medications (Clomid and Femera) to see how my body would respond best...This clinic is owned and operated by mostly women and many of them were patients at one time- this means they understand what its like and can sympathize with the struggles and difficult results. Because they are so busy, they do leave most communication to the patient portal which doesn't always seem personable but effectively gets communication to each patient.
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Age
35 - 36
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
9 IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
Describe your experience with Reproductive Health Specialists.
This clinic is owned and operated by mostly women and many of them were patients at one time- this means they understand what its like and can sympathize with the struggles and difficult results. Because they are so busy, they do leave most communication to the patient portal which doesn't always seem personable but effectively gets communication to each patient.
During treatment, did you feel like you were treated like a number or a human?
Dr. Kubik was always compassionate and explained everything thoroughly. I felt like she took my feelings and struggles into consideration during my treatments.
Describe your experience with your nurse.
The nursing staff at RHS is amazing- everyone one of them was kind, compassionate, flexible, and showed the upmost respect for us as patients.
How was your experience with Carolyn Kubik?
I loved Dr. Kubik and would recommend her to anyone. She has a warm bedside manor and was always honest but kind. She never makes guarantees but gives all possible outcomes. I didn't see her at every appointment but she was always available via phone or through the patient portal.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
Don't stress over everything but let Dr Kubik guide you through the process.
Describe the protocols Carolyn Kubik used in your cycles and their degree of success.
I had 9 failed IUI's before I switched to IVF and got pregnant on my first fresh transfer. The first 3 IUI's were natural while the remaining 6 used different fertility medications (Clomid and Femera) to see how my body would respond best. The failure of the IUI's were just bad luck.
Describe the costs associated with your care under Carolyn Kubik.
Don't remember
10
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Male Factor
8
Most communication [at Reproductive Health Specialists] is done via online portal. Earliest appointments are 7am, which to some that may not be ideal. They are always running on time...The nursing staff worked well together, but sometimes it was confusing talking strictly through the patient portal....Roughly $15k for full fresh IVF cycle with ICSI. $3700 for a frozen transfer cycle. Roughly $1000 for storage costs to freeze embryos.........
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Age
29
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Male Factor
8
Describe your experience with Reproductive Health Specialists.
Most communication is done via online portal. Earliest appointments are 7am, which to some that may not be ideal. They are always running on time.
During treatment, did you feel like you were treated like a number or a human?
They were compassionate
Describe your experience with the nursing staff.
The nursing staff worked well together, but sometimes it was confusing talking strictly through the patient portal.
How was your experience with Judith Albert?
Dr Albert was very thorough and organized. She explained everything we asked and told us about any risks. She was compassionate and would personally call if something was needed to be explained and the nurses were not able to.
What one piece of advice would you give a prospective patient of Judith Albert?
She is very to the point and comes across as having no bedside manner, but she is very good.
Describe the protocols Judith Albert used in your cycles and their degree of success.
Dr Albert used different strategies than my other doctors have. She did the procedure before the transfer to scratch my lining. She also adjusted my medications from my previous doctor.
Describe the costs associated with your care under Judith Albert.
Roughly $15k for full fresh IVF cycle with ICSI. $3700 for a frozen transfer cycle. Roughly $1000 for storage costs to freeze embryos.
9
Doctor
Judith Albert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
10
It sometimes took them [Reproductive Health Specialists - Pittsburg] a few hours to respond to online or phone messages, but when they did they were so compassionate and helpful....About $25k for a shared-risk IVF program, not including tests and about $2k in drugs. Each of our 3 IUIs was $295....RHS has a very personal approach to care. It was nice to have the staff remember me and know my name when I walked in the door and had various tests and procedures....There was one instance when the protocol instructions I received in person varied from what the online portal said. This error was cleared up easily with a phone call.
+ Read more
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Race
European, Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Reproductive Health Specialists.
RHS has a very personal approach to care. It was nice to have the staff remember me and know my name when I walked in the door and had various tests and procedures.
Describe your experience with the nursing staff.
It sometimes took them a few hours to respond to online or phone messages, but when they did they were so compassionate and helpful.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Carolyn Kubik?
Dr. Kubik was extremely knowledgeable and answered all our questions thoroughly. She also treated us with compassion and understanding when we hit stumbling blocks, like having to convert our IVF cycle to a freeze-all when I developed symptoms of OHSS. Our daughter was conceived from a FET cycle two months later and was born last month after 4+ years of trying to conceive! We are so in love with this baby girl and can't thank Dr. Kubik enough for helping to bring her into the world.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
If you have questions, ask! She knows her stuff and will give you an honest answer.
Describe the costs associated with your care under Carolyn Kubik.
About $25k for a shared-risk IVF program, not including tests and about $2k in drugs. Each of our 3 IUIs was $295.
10
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
Age
39
Treated
2014
Success with this Doc
No
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
3
All communication is thru a portal and it takes time to get a response. Then if you call, the nurse isn't always familiar with your case.
+ Read more
Age
39
Treated
2014
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
3
During treatment, did you feel like you were treated like a number or a human?
All communication is thru a portal and it takes time to get a response. Then if you call, the nurse isn't always familiar with your case.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Carolyn Kubik?
Unfortunately we did not have a successful IVF cycle with RHS. The nurse called to give me the negative results. When I asked to speak with the MD I was told I had to schedule a phone appt, which took 5 additional days. When she called, she was short and lacked empathy. This was off putting to me especially considering on my initial appt she spent a lot of time with me and appeared compassionate. At the end of our conversation she said I could make an appt with her face to face if I wanted to discuss more options. I would have appreciated a face to face conversation to discuss the results of my IVF cycle but that was not offered. Therefore I chose a different clinic to proceed with and I am now pregnant with twins :)))
What one piece of advice would you give a prospective patient of Carolyn Kubik?
Be as compassionate when delivering negative results as you are when convincing the patient to chose your clinic.
3
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
29 - 33
Treated
2011 - 2015
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
Male Factor, PCOS
10
I loved [Reproductive Health Specialists]. Everyone was friendly and caring. I felt like I was important to them and that they truly cared about me and helping me. My nurse was amazing, she was there for me when I had questions concerns and fears. She had a great personality and was easy to talk to.
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Age
29 - 33
Treated
2011 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with your nurse.
My nurse was amazing, she was there for me when I had questions concerns and fears. She had a great personality and was easy to talk to.
How was your experience with Judith Albert?
I loved this practice. Everyone was friendly and caring. I felt like I was important to them and that they truly cared about me and helping me. Dr Albert was always willing to listen to my concerns and answer any questions I had. But the nurses are what make this practice, they are who you interact with daily and depending on what type of treatments you are undergoing determines who your nurse is and that's great because you have one person to touch base with and you know they know your case and history inside and out.
9
Doctor
Judith Albert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Educational Resources
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9
Age
31
Treated
2016
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Unexplained
9
Judith [Albert at Reproductive Health Specialists] is straight to the point. There was no sugar coating things and I liked that. She effectively communicated our results and treatment plans and listened to our concerns and provide us with advice and how to proceed
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Age
31
Treated
2016
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
9
During treatment, did you feel like you were treated like a number or a human?
She spent a lot of time reviewing our history and talking to us
Describe your experience with your nurse.
Quick and effective communication, kind and understanding
How was your experience with Judith Albert?
Judith is straight to the point. There was no sugar coating things and I liked that. She effectively communicated our results and treatment plans and listened to our concerns and provide us with advice and how to proceed
What one piece of advice would you give a prospective patient of Judith Albert?
Be respectful of your patients time. She occasionally runs behind.
8
Doctor
Judith Albert
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
Age
Treated
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
7
The nursing staff [at Reproductive Health Specialists] have been great at answering any and all questions we have. They are friendly and informative...Pre Testing - $2,000 Egg Transfer & IVF Cycle - $13,500..The clinic is clean and professional..her staff were very kind to us and made us feel safe and wanted there...
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Age
Treated
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
7
Describe your experience with Reproductive Health Specialists.
The clinic is clean and professional.
During treatment, did you feel like you were treated like a number or a human?
Dr Kubic took the time to speak with my wife and I and answer all our questions. She and her staff were very kind to us and made us feel safe and wanted there.
Describe your experience with the nursing staff.
The nursing staff have been great at answering any and all questions we have. They are friendly and informative.
How was your experience with Carolyn Kubik?
Dr Kubik took the time to walk us through the reciprocal IVF treatment for my wife and I. She treated us with dignity and respect. As a Lesbian couple, my wife and I were concerned how we were going to be treated during this journey, but Dr Kubik and her staff were very welcoming and kind.
What one piece of advice would you give a prospective patient of Carolyn Kubik?
Know that she is not warm and fuzzy. But she is knowledgeable and understanding.
Describe the costs associated with your care under Carolyn Kubik.
Pre Testing - $2,000 Egg Transfer & IVF Cycle - $13,500
9
Doctor
Carolyn Kubik
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Health Specialists
Pittsburgh
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less