Reproductive Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Irvine
16300 Sand Canyon Ave
Irvine, CA 92618
(949) 453-8600
West Hollywood
9201 W. Sunset Blvd. Suite 500
West Hollywood,, CA 90069
(310) 929-6707
On a scale from 0-10, how likely are you to recommend Reproductive Fertility Center to a friend?
Strongly recommend: 4Neutral: 29.3
6 assessments
  • 67% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
6 assessments
10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
Paula [a nurse at Reproductive Fertility Center] was awesome... she worked around my crazy work travel schedule. Where I wish she'd been more diligent was remembering what medicines I needed. Sometimes she'd call on something last minute that she remembered and because I travelled a ton, I'd have to have it called into a random pharmacy in whatever city I was in for work. The staff there is very nice. I've never had a bad experience with anyone. The girls who take blood are the best too. They get it right the first time everyone and it doesn't hurt.
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
Describe your experience with Reproductive Fertility Center.
Strengths - expertise, hours of operation, flexibility to schedule, cost, dedicated nurse, track record Opportunities - Dr bedside manner (at first), billing organization
During treatment, did you feel like you were treated like a number or a human?
Dr.Lin gives out his cell phone number and answers on the first or second ring after 6PM. He will also text you. He remembers personal things about you and uses them to make conversation or jokes every time he sees you. My nurse Paula was incredibly attentive and worked around my crazy work travel schedule every time. I moved to Tampa, FL for work during my first transfer and they checked on me everyday. They also continued my care with my second transfer which I did with them as well.
Describe your experience with your nurse.
Paula was awesome. Like I stated before, she worked around my crazy work travel schedule. Where I wish she'd been more diligent was remembering what medicines I needed. Sometimes she'd call on something last minute that she remembered and because I travelled a ton, I'd have to have it called into a random pharmacy in whatever city I was in for work. The staff there is very nice. I've never had a bad experience with anyone. The girls who take blood are the best too. They get it right the first time everyone and it doesn't hurt.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
How was your experience with James P Lin?
At first Dr. Lin and I didn't hit it off. I ask a lot of questions and I don't think he was ready for that. But I was going to him for his expertise, not bedside manner. However, after getting to know him and he getting to know me, we totally gelled. I saw him at every single visit (which I see is a luxury now that I've moved and have been being monitored by another RE) - he did my ultrasounds and always had a consult directly after. I felt really taken care of there and felt like I got what I paid for because I got to see my RE so much. He explained everything in great detail, using technical terms, which I appreciated, so I could look up exactly what he was saying later on at home. He tried to make pleasant conversation based on non-sensitive things he knew about you, i.e.... work, family etc....
What one piece of advice would you give a prospective patient of James P Lin?
Set the groundwork for what type of patient you are. Do you want to know everything, or will you just trust him? That way you'll both be on the same page. He can also be conservative, but not unreasonable.
Describe the protocols James P Lin used in your cycles and their degree of success.
I first did Clomid (50mcg) with timed intercourse. That didn't work. Then we did an IUI with same dosage of Clomid - didn't work. After that I told him I didn't want to waste anymore time or money on IUI and Clomid, so we moved on to IVF. For my egg retrieval, I was on Gonal-F and Menopur. I was also diagnosed with a low thyroid, so 50mg levotyroxine. That protocol produced 12 eggs with 10 mature 8 fertilized 5 biopsied and 3 healthy blastocysts. He found a polyp in my uterus that cancelled my first FET and I ovulated through my second FET so on the 3rd time, he added Lupron to my cycle and was taking Lupron, Progesterone in Oil, Endometrin, Folic Acid, Pre-Natal and Levothyroxine. This cycle we transferred 1 perfect XY blastocyst and resulted in miscarriage at 8 weeks. The cycle I just ended used the same protocol as mentioned above + a pre transfer Endo-Scratch and Heparin for anti clotting since I'd had the previous miscarriage. This cycle we transferred 2 XX blastocyst and are currently 11 weeks pregnant with twins.
Describe the costs associated with your care under James P Lin.
I can't remember, but I believe we paid about $12,000 for everything.
10
Doctor
James P Lin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Fertility Center
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Unexplained
10
Elizabeth [nurse at Reproductive Fertility Center] was so warm and caring right from the start. She is incredibly patient and for the first time in this whole journey, I had a nurse that explained my calendar and instructions to me so that I got it. And still was patient when I called with a million questions. She was genuinely so happy when she called with the positive pregnancy result, it was like I was talking to my sister
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with Reproductive Fertility Center.
The clinic is amazing. Staff, all of the staff, are friendly and warm and knowledgeable. Everyone there is pulling for you, and that really helps. You feel very emotionally supported. Office is beautiful. The only downside is parking is expensive, but what can you expect in West Hollywood. Try to find street parking if you can.
During treatment, did you feel like you were treated like a number or a human?
All the nurses knew my name, my husbands name and we were greeted warmly every time, both in person and on the phone. The office really cared. Dr. Saadat always remembered us as well, and we never felt rushed. We saw him for every visit. He did all the ultrasounds himself.
Describe your experience with your nurse.
Elizabeth was so warm and caring right from the start. She is incredibly patient and for the first time in this whole journey, I had a nurse that explained my calendar and instructions to me so that I got it. And still was patient when I called with a million questions. She was genuinely so happy when she called with the positive pregnancy result, it was like I was talking to my sister
How was your experience with Peyman Sadaat?
Dr. Saadat saw me for every single visit. He took time each visit to ASK if I had questions and then answer them so I understood. He called me with results, included my husband and I in the decision making process, and never made us feel like we were bothering him. He is truly warm and caring, which makes this whole experience so much easier
What one piece of advice would you give a prospective patient of Peyman Sadaat?
I would make sure you take advantage of his willingness to answer questions. During an IVF cycle you can get pretty forgetful, at least I did, so it was a relief that he never got aggravated when I would ask the same question.
Describe the protocols Peyman Sadaat used in your cycles and their degree of success.
My protocol was agonist down reg. This was different than what the other clinics had done.
Describe your experience with your monitoring appointments.
Monitoring appointments, unlike other clinics, are scheduled when it fits into the patients schedule, as long as that will be okay for the cycle. In other words, anytime in the morning works if we need results same day. Later in the day is fine if the Doctor can wait for results the next morning. There is no set time, so its never like a cattle call.
Describe the costs associated with your care under Peyman Sadaat.
IVF cycle was pretty typical for the area. About 10K plus medication. PGS added to the cost, but it is optional.
10
Doctor
Peyman Sadaat
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Fertility Center
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
The clinics [Reproductive Fertility Center] strengths is their effectiveness in communicating with their patients the procedures and medication use, etc. The atmosphere is friendly, welcoming and very clean. Undergoing the stress of already dealing with infertility, this agency provided the emotional and financial support to its patients. Communication is very important when dealing within infertility and this staff is phenomenal.
+ Read more
Age
Treated
Success with this Doc
No
Race
Latino, Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Reproductive Fertility Center.
The clinics strengths is their effectiveness in communicating with their patients the procedures and medication use, etc. The atmosphere is friendly, welcoming and very clean. Undergoing the stress of already dealing with infertility, this agency provided the emotional and financial support to its patients. Communication is very important when dealing within infertility and this staff is phenomenal.
During treatment, did you feel like you were treated like a number or a human?
Dr. Lin and Reproductive Fertility Center staff are welcoming and very patient in explaining all of the procedures. I felt welcome to address any concerns that I/we had regarding infertility and our specific situation.
Describe your experience with your nurse.
Jennifer is absolutely helpful throughout this whole process and communicates efficiently. The atmosphere provided since day one with this agency has been great. I have asked many questions and Jennifer has been able to walk me through the process.
How was your experience with James P Lin?
Dr. Lin is a data driven medical professional (which is exactly what I like regarding any medical concerns) and provides his clinical insight regarding the appropriate procedures for the gameplan. Dr. Lin is highly professional and yet displays empathy regarding the struggles associated with infertility.
What one piece of advice would you give a prospective patient of James P Lin?
To ask any questions and/or concerns that you may have, Dr. Lin is the medical expert and has many years of experience which made me feel supported through this journey.
Describe the protocols James P Lin used in your cycles and their degree of success.
I have a medical diagnosis of a pituitary tumor (cyst) and due to this I have been on medication (Cabergoline) to help reduce my prolactin levels which are important in trying to get pregnant. In addition my husbands sperm were concerning regarding his morphology and motility. Due to this Dr. Lin's treatment strategy was to attempt IUI with oral medications as this was less invasive and a possibility of 5-18% success rate and then move on to IVF (once we were ready and this has a success rate of 50-65%) based upon the data.
Describe the costs associated with your care under James P Lin.
IUI; $1,600 (medications/procedure) Infertility Consultation: $150 meds for pituitary tumor: $50 blood pregnancy test: $90
10
Doctor
James P Lin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Fertility Center
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Unexplained
8
I really enjoyed the nursing staff [Reproductive Fertility Ctr] at the Riverside and Irvine location, but was less than impressed with the diamond bar location. They were not as welcoming and very disorganized. They provided me with a urine cup that was for another patient.... I was an out of pocket patient because my insurance did not cover anything. They did their best to have my general doctor order what he could so that insurance would pay for what they could.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
8
Describe your experience with Reproductive Fertility Center.
I really enjoyed the nursing staff at the Riverside and Irvine location, but was less than impressed with the diamond bar location. They were not as welcoming and very disorganized. They provided me with a urine cup that was for another patient.
During treatment, did you feel like you were treated like a number or a human?
He takes the time to make sure he goes over all options. I never felt as though he was trying to push treatment on me. He stays in the room until all my questions are answered.
Describe your experience with the nursing staff.
Very compassionate. They were always available to answer my calls and emails.
How was your experience with James P Lin?
Dr. Lin shows compassion while also showing his sense of humor, which I appreciate during this very depressing time. I have not seen the results I want yet, but will be continuing with Dr. Lin as I feel he is treating me as an individual, not a statistic.
What one piece of advice would you give a prospective patient of James P Lin?
If you do not have a sense of humor, I would not recommend seeing him. He is quirky and enjoys joking with his patients to lighten the mood while also being serious when he needs to be.
Describe the protocols James P Lin used in your cycles and their degree of success.
I don't remember
Describe the costs associated with your care under James P Lin.
I was an out of pocket patient because my insurance did not cover anything. They did their best to have my general doctor order what he could so that insurance would pay for what they could. They also gave me a 50% discount for being a cash patient. I would pay after each treatment. I was not charged for follow up ultrasounds which was a relief. Overall, I think I paid about $500-$800, but that was spread out over the course of the treatment.
8
Doctor
James P Lin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Fertility Center
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 40
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
5 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Poor Egg Quality
10
Awesome staff [Reproductive Fertility Center]. They were always warm, friendly and welcoming. The staff was quick to respond to telephone calls and emails....I spent $50k, this includes 5 cycles of IUI and 1 cycle of IVF....Dr Lin and his staff were warm and thorough in providing services. They made the process easy and smooth....This is already an overwhelming process and Dr Lin was open, honest and realistic when discussing my options. He was quick to answer all of my questions. I would definitely recommend Dr Lin. Dr Lin even went as far as providing patients with his cell phone number.
+ Read more
Age
38 - 40
Treated
2014 - 2016
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Poor Egg Quality
10
During treatment, did you feel like you were treated like a number or a human?
Dr Lin and his staff were warm and thorough in providing services. They made the process easy and smooth.
Describe your experience with your nurse.
Awesome staff. They were always warm, friendly and welcoming. The staff was quick to respond to telephone calls and emails.
How was your experience with James P Lin?
This is already an overwhelming process and Dr Lin was open, honest and realistic when discussing my options. He was quick to answer all of my questions. I would definitely recommend Dr Lin. Dr Lin even went as far as providing patients with his cell phone number.
What one piece of advice would you give a prospective patient of James P Lin?
Do your research and come prepared with questions, they will get answered.
Describe the costs associated with your care under James P Lin.
I spent $50k, this includes 5 cycles of IUI and 1 cycle of IVF.
10
Doctor
James P Lin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Fertility Center
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Uterine Fibroids
8
The clinic [Reproductive Fertility Center] had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. ...We had a lot of miscommunications with our first clinic nurse, because of which, we were given a new nurse. The first nurse lost some paperwork and failed to call us with results of one blood work lab.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Uterine Fibroids
8
Describe your experience with Reproductive Fertility Center.
The clinic had flexible hours and were able to accommodate our schedule and work needs. The have a clean facility. The staff is generally friendly and kind. Some of the clinic paperwork was hard to follow and not filed correctly so we had to fill it out again- so just be diligent while going through the consents, bills, etc. Some of the wait times were long during the early morning appointments, but for the most part the clinic is efficient.
During treatment, did you feel like you were treated like a number or a human?
Dr. Goldstein takes the time to fully explain risks, process and outcomes. She is very empathetic, and sympathetic to my needs as a woman, and my uneasiness with medical procedures. She is also very good about following up and checking in with me, on a fertility level and a personal level.
Describe your experience with the nursing staff.
We had to change nurses a half way through our first IVF cycle because we were getting poor communication with the nurse. Once we were given a new nurse we had better communication and things went more smoothly. The nurses were attentive and good at taking labs. Phone calls and email follow-ups were a little delayed at some points in the process.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
How was your experience with Ellen Goldstein?
I have had a generally good experience overall. Even with all the stresses with the ups and downs of IVF, Dr. Goldstein has done a good job keeping our expectations real and stress to a manageable level. My egg retrieval went smoothly, and we had a successful transfer. She took the time to walk us through the benefits of freezing our embryos to do a natural cycle transfer. And she personally calls to check in when needed.
What one piece of advice would you give a prospective patient of Ellen Goldstein?
Just be patient and try to keep stress to a minium
Describe the protocols Ellen Goldstein used in your cycles and their degree of success.
A discussion of doing a frozen transfer vs a fresh transfer, of which we chose a frozen transfer. Dr. Goldstein wanted to be careful to avoid hyperstimulated ovaries. We froze 10 embryos, then did a transfer a month later during a natural cycle using a ovalution kit. She walked us through the process, and we liked how most of the IVF drugs would be out of my system for the transfer.
Describe the costs associated with your care under Ellen Goldstein.
Our fees and costs were itemized: Doctor fees, medications, labs fees, egg retrieval, embryo creation, freezing, hatching, transfer
9
Doctor
Ellen Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Fertility Center
West Hollywood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less