Pacific Reproductive Center

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots is not offered: Not OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Corona
381 Corporate Terrace
Corona, CA 92879
(951) 371-9200
Glendale
116 E. Broadway,
Glendale, CA 91205
(818) 844-2690
Irvine
10 Post
Irvine, CA 92618
(949) 341-0100
Torrance
720 Lomita Blvd
Torrance, CA 90505
(949) 341-0100
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On a scale from 0-10, how likely are you to recommend Pacific Reproductive Center to a friend?
Strongly recommend: 2Don't recommend: 16.7
3 assessments
  • 67% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
292
Annual Cycles National Avg.
344
7.5
Average Doctor Score
3 doctors
3 assessments
10
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
The strengths of this clinic [Pacific Reproductive Center] is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. They are also willing to listen to your input and take your thoughts on the cycle into consideration. Only weakness would be that they only have one facility that it equipped to do procedures so when you have them there is some traveling needed. I personally stayed at a hotel near that locations to take the stress out of travel with time specific procedures.
+ Read more
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
Describe your experience with Pacific Reproductive Center.
The strengths of this clinic is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. They are also willing to listen to your input and take your thoughts on the cycle into consideration. Only weakness would be that they only have one facility that it equipped to do procedures so when you have them there is some traveling needed. I personally stayed at a hotel near that locations to take the stress out of travel with time specific procedures.
During treatment, did you feel like you were treated like a number or a human?
Dr. Rifaat Salem performed all of my procedures (hysteroscopy, egg retrievals, embryo transfers, polyp removal and endo scratch). Each and every time he saw me he knew who I was, spoke to me using my first name before each procedure he always came to say hi and check on me. He was always up front and honest with me about how things were going.
Describe your experience with the nursing staff.
The nursing staff here is absolutely amazing. During all my procedures they made me feel so comfortable, they explained everything they were doing and what would be done. They also took time to talk to me and get to know me personally. They shared good things they noticed during each of my cycles and they shared in my joy when the cycles worked and my pain when they didn't. They were always positive and optimistic.
How was your experience with Rifaat Salem?
I first net doctor Rifaat Salem for my first egg retrieval, he cane to see while I was getting prepped and introduced himself and explained the procedure. He went on to to many more egg retrievals and transfers as well as other procedures during the multiple cycles we did. He knew us personally and always made me feel at home at that office. I always trusted his expertise as well as his staff, he has a lot of experience and keeps the best staff on hand to treat his patients with him.
What one piece of advice would you give a prospective patient of Rifaat Salem?
He may seem matter of fact but I personally appreciated his cander with us on what we needed to do and how things were going. You can ask himanything and he will take the time to make sure you understand.
Describe the protocols Rifaat Salem used in your cycles and their degree of success.
All of my fresh cycles have been the Long Lupron Protocol with Follistim & Menopur and then trigger with Pregnyl (HCG). All of my fresh cycle we have done AH, ICSI and PGS testing with a fresh day 5 transfer of 2 embryos. My first IVF cycle worked and I got pregnant with my son in 2013, he was born 2014. In 2015 we did an FET with embryos from the 2013 cycle and had a CP. Prior to start of FET we did a hysteroscopy which showed uterus was clear from scarring and polyps. We then did a fresh cycle after which also resulted in a CP. We added Cabergoline this cycle to reduce risk of OHSS because I'm a high reposnder and e2 tends to get a bit high. For the next fresh cycle we did an RPL panel and checked NK cells, the results came back pretty normal except Vitamin D slightly low so I started a D3 supplement. We also repeated hysteroscopy and did endo scratch. Hysteroscopy revealed a polyp and scar tissue which was removed. During the stim cycle we added Heparin until 12 weeks gestation and intralipid infusions during stims, at embryo transfer and after positive pregnancy confirmed with 2 beta HCG blood tests. This cycle and these changes resulted in twin girls which are due October 2016.
Describe the costs associated with your care under Rifaat Salem.
Our FET cost about $7000 including all medication. The fresh cycles ranged from $20,000-$25,000 which included all procedures, office visits, monitoring, medication, ICSI, AH & PGS testing.
10
Doctor
Rifaat Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Reproductive Center
Torrance
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
No
Treatment
3 IUI, 3 IVF
Diagnosis
Anovulation, Male Factor, PCOS
0
Dr Salem [of Pacific Reproductive Center in Torrence] never had a good bedside manner but that didn't matter to me. He got the job done for my cycle in 2013 but when I returned in 2016 for a failed FET and later a miserable fresh cycle, he was completely uninterested...Then because I had so few follicles growing and they were small, he had he continue to stim for too long, likely compromising egg and embryo quality. I was devastated at the results of that egg retrieval and fresh transfer and immediately sought a new doctor.
+ Read more
Age
26 - 28
Treated
2013 - 2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 4 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Anovulation, Male Factor, PCOS
0
Describe your experience with Pacific Reproductive Center.
This clinic is owned and operated by Rifaat Salem and I strongly recommend against anyone using their services.
During treatment, did you feel like you were treated like a number or a human?
Dr Salem never remember what was going on in my cycles when he was examining me or asking me questions. He didn't bother to glance at my chart to find out which cycle day I was on and he would ask the same questions at every visit, not remembering me from even 2-4 days prior.
Describe your experience with the nursing staff.
The nursing staff at the Irvine office were far more genuine and caring than those at the Torrance location. I wish they could have handled the procedures instead of just monitoring.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
How was your experience with Rifaat Salem?
Dr Salem never had a good bedside manner but that didn't matter to me. He got the job done for my cycle in 2013 but when I returned in 2016 for a failed FET and later a miserable fresh cycle, he was completely uninterested. He was working on opening a clinic in Dubai and not paying any attention to his work. I didn't lose confidence in him after my failed FET because things happen and no fertility treatment guarantees success so I agreed to do another fresh cycle. That cycle was a nightmare, he barley glance at my ovaries during ultrasounds while I was on stims, only measured ONE follicle so he never increased my dosage when I wasn't responding well. Then because I had so few follicles growing and they were small, he had he continue to stim for too long, likely compromising egg and embryo quality. I was devastated at the results of that egg retrieval and fresh transfer and immediately sought a new doctor.
What one piece of advice would you give a prospective patient of Rifaat Salem?
Choose another doctor. Dr Salem doesn't care about his patients.
Describe the protocols Rifaat Salem used in your cycles and their degree of success.
Dr Salem prescribed menopur and follistim. He did not properly monitor my follicle growth for my fresh cycle in 2015 like he did in 2013. I needed severa dosage adjustments the first time around. The second time he never bothered to measure my follicle sizes and never increased my dosage throughout the cycle.
Describe the costs associated with your care under Rifaat Salem.
My first cycle was a two cycle package (only used one to get pregnant) was $15,000 without medication. I qualified for a reduced rate for a second single cycle later and it was $8500 without medications.
0
Doctor
Rifaat Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Pacific Reproductive Center
Torrance
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
The strengths of this clinic [Pacific Reproductive Center] is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. Only weakness would be for most appointment you have to wait anywhere from 30 minutes to 1 1/2 hours (only once this long happened). I really believe the wait is because they have a lot of patients and they take their time with each patient.
+ Read more
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage, Unexplained
10
Describe your experience with Pacific Reproductive Center.
The strengths of this clinic is everyone on staff is very compassionate, great at communicating and invested in the patients which is vital with this type of medical care. They have top of the line embryologist, nurses and doctors. They perform PGS in their lab so a fresh transfer is an option. Only weakness would be for most appointment you have to wait anywhere from 30 minutes to 1 1/2 hours (only once this long happened). I really believe the wait is because they have a lot of patients and they take their time with each patient.
During treatment, did you feel like you were treated like a number or a human?
Dr Salem from day 1 of meeting her and every single appointment with her always took her time with us. She answered any and all questions we had during the process. She explained all procedures they would be doing. She never made me feel like she didn't have time to talk to me or that any of my concerns or fears were invalid. She never pushed us to do anything we didn't want to do.
Describe your experience with your nurse.
Leslie & Amy are both primary nurses which would oversee my different cycles. Both of them are amazing, they always got me my calendar for cycle fast and answered any questions I had. They were very compassionate with my losses and kept telling me they had hope and knew it would work. They were more optimistic than I could find the strength to be. They understand my fears and were supportive. They never tried to answer questions or give advice which was out of their scope of knowledge which I appreciated. There are other nurses at both facilities who helped with procedures, taking blood work and they also were very personal and invested in our success. They always talked with me, made sure I was told what was going to be done and made sure I was comfortable with what we were doing.
How was your experience with Shala Salem?
When we first met Dr Salem to discuss our struggles trying to conceive over the last year, she discussed with us what testing we could do and that from there we could discuss options. At that time I had no clue I would need IVF so I told her we did not want to do that, she was fine with our choices. When she called to give me the diagnosis of hydrosalpinx of both tubes, I was devasted and sobbing. She talked with me and never brought up IVF because at our consult we said we didn't want to do it. We chose to go forward with IVF because we knew it was our chance at children together which we so wanted. We met with her and she was kind, I had a notebook full of questions she talked to us about all the options for our IVF cycle. We decided what procedures we wanted to include (ICSI, AH & PGS). I went through each question in my notebook and she answered them all. I have done a fresh cycle/transfer, FET and two more fresh cycle/transfers with PRC. Dr. Salem was involved in all but one (she was on maternity leave). I always felt she cared about us, she wanted me to understand the process, she wanted to figure out how to help us. She is kind, knowledgable, always available for questions and very compassionate. As a result of my cycles I have a 21 month old son and am currently expecting twin girls.
What one piece of advice would you give a prospective patient of Shala Salem?
Don't be afraid to ask her questions and trust that she has your best interest at heart. She really cares about her patients.
Describe the protocols Shala Salem used in your cycles and their degree of success.
All of my fresh cycles have been the Long Lupron Protocol with Follistim & Menopur and then trigger with Pregnyl (HCG). All of my fresh cycle we have done AH, ICSI and PGS testing with a fresh day 5 transfer of 2 embryos. My first IVF cycle worked and I got pregnant with my son in 2013, he was born 2014. In 2015 we did an FET with embryos from the 2013 cycle and had a CP. Prior to start of FET we did a hysteroscopy which showed uterus was clear from scarring and polyps. We then did a fresh cycle after which also resulted in a CP. We added Cabergoline this cycle to reduce risk of OHSS because I'm a high reposnder and e2 tends to get a bit high. For the next fresh cycle we did an RPL panel and checked NK cells, the results came back pretty normal except Vitamin D slightly low so I started a D3 supplement. We also repeated hysteroscopy and did endo scratch. Hysteroscopy revealed a polyp and scar tissue which was removed. During the stim cycle we added Heparin until 12 weeks gestation and intralipid infusions during stims, at embryo transfer and after positive pregnancy confirmed with 2 beta HCG blood tests. This cycle and these changes resulted in twin girls which are due October 2016.
Describe the costs associated with your care under Shala Salem.
Our FET cost about $7000 including all medication. The fresh cycles ranged from $20,000-$25,000 which included all procedures, office visits, monitoring, medication, ICSI, AH & PGS testing.
10
Doctor
Shala Salem
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Reproductive Center
Corona
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less