OU Physicians Reproductive Health

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Oklahoma City
840 Research Parkway
Oklahoma City, OK 73104
405-271-1616
On a scale from 0-10, how likely are you to recommend OU Physicians Reproductive Health to a friend?
Strongly recommend: 7Neutral: 19.5
8 assessments
  • 88% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
211
Annual Cycles National Avg.
344
8 assessments
10
Age
35
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Other, Unexplained
10
This clinic [OU Phys Repro Med] is very well-run. Everyone from the receptionist, to billing, to the nurses, to the doctors is kind and communicates well. The costs of treatments have been reasonable; while our insurance does not cover fertility treatments, they have covered some of the medications, and the prices for IUI are lower than what I have heard from other clinics. The doctors here work as a team and will provide the information you need but then let you make your own choices...
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Age
35
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Other, Unexplained
10
Describe your experience with OU Physicians Reproductive Health.
This clinic is very well-run. Everyone from the receptionist, to billing, to the nurses, to the doctors is kind and communicates well. The costs of treatments have been reasonable; while our insurance does not cover fertility treatments, they have covered some of the medications, and the prices for IUI are lower than what I have heard from other clinics. The doctors here work as a team and will provide the information you need but then let you make your own choices.
During treatment, did you feel like you were treated like a number or a human?
Dr. Burks has an excellent bedside manner and rapport with my husband and me. She explains things thoroughly and checks in with us to make sure we understand.
Describe your experience with the nursing staff.
I have met several nurses at this clinic and they are all excellent. They are friendly, take the time to put us at ease, and always return my calls as soon as possible.
How was your experience with Heather Burks?
At first, we saw the nurse practitioner for 4 IUIs. When those all failed, Dr. Burks became our primary care RE. She had previously done a couple of our ultrasounds for IUI (because the nurse practitioner was on maternity leave), and she was watching a cyst that was growing on my left ovary. Once our IUIs were over and we began talking about IVF, she encouraged us to remove the cyst because it had grown and its character had changed over several months. Dr. Burks removed the cyst, which turned out to be a benign dermoid cyst (containing hair and teeth). She did an excellent job on the surgery and I am very confident in moving forward to IVF with her.
What one piece of advice would you give a prospective patient of Heather Burks?
I was terrified of having the laparoscopy, but that anticipation was the worst part. Dr. Burks is very capable and will call you personally to follow up and keep you informed of all of your lab results.
Describe the protocols Heather Burks used in your cycles and their degree of success.
We will be starting IVF with Dr. Burks after my ovary has headed (about 8 weeks).
Describe the costs associated with your care under Heather Burks.
We have paid about $550 per IUI cycle, including the Clomid, Pregnyl shot, lab costs, and the procedure itself.
10
Doctor
Heather Burks
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
26
Treated
2016
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
9
OU Reproductive Center is very welcoming and the front staff is super friendly. Be prepared for limited parking or having to walk a little distance and sometimes the wait time for your appointment can be a little longer than desired. I think the longest I had to wait was about 30 minutes. Overall it is a great clinic to use.... Dr. Burks nursing staff were awesome. They celebrated with us during every milestone that we accomplished and also showed us tons of compassion when we encountered set backs.
+ Read more
Age
26
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
9
Describe your experience with OU Physicians Reproductive Health.
OU Reproductive Center is very welcoming and the front staff is super friendly. Be prepared for limited parking or having to walk a little distance and sometimes the wait time for your appointment can be a little longer than desired. I think the longest I had to wait was about 30 minutes. Overall it is a great clinic to use.
During treatment, did you feel like you were treated like a number or a human?
Dr. Burks talks with her patients and makes sure that they understand everything that is going on. She does a great job of spending plenty of time with each of her patients and will return phone calls either the same day or the next day.
Describe your experience with the nursing staff.
Dr. Burks nursing staff were awesome. They celebrated with us during every milestone that we accomplished and also showed us tons of compassion when we encountered set backs.
How was your experience with Heather Burks?
Dr. Burks has been a very good doctor during this journey. She has answered all of our questions fully and made sure we understood all the risks and success rates with our treatment route. When I conceived off of the first round of meds she made sure I was seen in a timely manner. Even though that pregnancy ended in a loss she has been very compassionate and has talked us through how to proceed on. She has never been pushy in what type of treatment we should pursue.
What one piece of advice would you give a prospective patient of Heather Burks?
Do not hesitate to ask questions. She sometimes forgets to tell you all of the details but she will answer any and all questions you have.
Describe the protocols Heather Burks used in your cycles and their degree of success.
Dr. Burks told us that we needed to start this journey by me losing 15% of my BMI. Once I had lost that weight she moved us onto using letrozole during cycle day 3-7 followed by a trigger shot. She told us that this would be the method most likely to help with my anovulation. She told us that she has had better luck with letrozole working with her patients who have PCOS. It did work the first round but unfortunately that pregnancy ended in a miscarriage.
Describe the costs associated with your care under Heather Burks.
$1500 - $2000
8
Doctor
Heather Burks
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing, Surrogacy
Diagnosis
10
Honestly, I just don't think they [OU Physicians Repro Med] were super on top of things or as personal as the first time we used them (comparing 2013 to 2017). I felt like I had to call them (when last time, they were proactive). I never had the same nurse which was disappointing...The IVF Coordinator did not call our medication in. The day prior to start of medication, I called the clinic. She called them in then, and told us, "you are on medication far longer than you need to be." I wasn't able to price medication. Therefore, I believe we payed more than we should have.
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Age
32 - 33
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing, Surrogacy
Diagnosis
10
Describe your experience with OU Physicians Reproductive Health.
Honestly, I just don't think they were super on top of things or as personal as the first time we used them (comparing 2013 to 2017). I felt like I had to call them (when last time, they were proactive). I never had the same nurse which was disappointing. Lastly, the only time I saw Dr. Craig was my intake appointment and for transfer. Every other appointment (2 transfers worth), we saw PAs or other doctors from the practice.
During treatment, did you feel like you were treated like a number or a human?
Oh bless! It's a small clinic--everyone knew us and knew our story! They cared about us and us getting a baby!
Describe your experience with your nurse.
Ugh. She started out great, but she made a mistake by not ordering meds for us. So, I called frustrated because the meds weren't ordered, and I wanted to price them out with different companies. After that she was cold and uninterested in the process. That cycle was a chemical. The next cycle, we got the calendar. She had dates messed up (listed LAST DAY OF BIRTH CONTROL in all caps but had birth control pill listed to take the next day). I asked her about this, and she responded. But, it honestly made me question the entire process. Were our meds correct? Right dosage? Etc? How detailed had she been in creating the calendar? And again, super distant after I questioned her.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with LaTasha Craig?
LaTasha is a warm and caring woman. She was kind when my ovarian reserve was low, and she helped adjust my meds along the way to help. I was very happy to use her. It's been 4 years since my last treatment, and we are gearing up for another round--this time we got hugs! She was also interested in our other 2 children. She knew her stuff medically as well...but her warmth was comforting during this time.
What one piece of advice would you give a prospective patient of LaTasha Craig?
Be patient.
Describe the protocols LaTasha Craig used in your cycles and their degree of success.
I do not remember exactly. Lupron, folistem,
Describe the costs associated with your care under LaTasha Craig.
$13,XXX for original IVF plus many fees along the way...$700 here, $100 there. $4,XXX for transfer #2 plus a few fees alonr the way...$200 here and there $3,xxx for transfer #3 (flat rate negotiated)
10
Doctor
LaTasha Craig
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
10
OURM is obviously a huge clinic serving many patients, but we never felt like a number. From insurance coverage to scheduling to recovery, everything was exceptional.... We had insurance coverage so merely needed to meet our deductible, but we did have several conversations about costs for the various procedures and I do know they offered a cash price for self-pay patients. However, when I was a monitor-only patient during my time with a long-distance clinic, I did pay a significant fee for my monitoring appointments that went away when I became a patient.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
10
Describe your experience with OU Physicians Reproductive Health.
OURM is obviously a huge clinic serving many patients, but we never felt like a number. From insurance coverage to scheduling to recovery, everything was exceptional.
During treatment, did you feel like you were treated like a number or a human?
Dr. BUrks goes out of her way to follow up personally and spent the time to answer each of our many questions. She was kind, warm, and compassionate throughout the process.
Describe your experience with the nursing staff.
The nursing staff is exceptional--not a bad one in the bunch and it seemed like they all went out if their way to know us personally, comfort us in the failures, and celebrate with us in the successes.
How was your experience with Heather Burks?
Dr. Burks was our second reproductive endocrinologist and we saw her at a point when we were feeling very discouraged and weary of the process. She was helpful in every way we asked her to be, while also allowing for us to be decision-makers in my care and our process. When we moved to IVF after 4 failed IUIs and the process became more difficult, we felt more confident than ever that we had chosen the perfect doctor for us.
What one piece of advice would you give a prospective patient of Heather Burks?
Be prepared that the process will likely be harder and longer than you expect, but know that Dr. Burks and her team are in your corner the whole way.
Describe the protocols Heather Burks used in your cycles and their degree of success.
We first went through two monitored and medicated IUIs with Dr. Burks before we moved on to IVF at our direction. Dr. Burks had several conversations with us about ICSI, PGS, and transfer options--she was great at educating us and giving us pros and cons while leaving the final decisions to us.
Describe the costs associated with your care under Heather Burks.
We had insurance coverage so merely needed to meet our deductible, but we did have several conversations about costs for the various procedures and I do know they offered a cash price for self-pay patients. However, when I was a monitor-only patient during my time with a long-distance clinic, I did pay a significant fee for my monitoring appointments that went away when I became a patient.
10
Doctor
Heather Burks
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
All of the nurses at this clinic are friendly, courteous, and compassionate....I was mailed a price list after scheduling my initial appointment. My total cost, not including medication, was about $2,000. My IUI cost $400. I don't remember the individual costs for office visits and ultrasound exams....I had a transvaginal ultrasound to check for abnormalities in anatomy. I had three rounds of 100mg clomiphene with a Novarel injection. On the third round, he performed an intrauterine insemination that was successful. After blood tests confirmed pregnancy, I was given supplemental progesterone in the form of vaginal suppositories.
+ Read more
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, PCOS
10
Describe your experience with OU Physicians Reproductive Health.
Wait times for an available appointment can take several months. The waiting room has never been crowded when I've been there. There is a water cooler and a Keurig in the waiting room for patient refreshment.
During treatment, did you feel like you were treated like a number or a human?
Dr. Quaas is a very compassionate, caring individual who wanted only the best for me.
Describe your experience with the nursing staff.
All of the nurses at this clinic are friendly, courteous, and compassionate.
How was your experience with Alexander Quaas?
Before my first appointment, I was incredibly scared. We began the appointment by just talking and I felt at ease very quickly. He was very honest but tactful. He seemed concerned about my overall health and not just my reproductive status.
What one piece of advice would you give a prospective patient of Alexander Quaas?
He's a native of Germany so be prepared for some cultural differences. This was not a problem for me, but for some it might be.
Describe the protocols Alexander Quaas used in your cycles and their degree of success.
I had a transvaginal ultrasound to check for abnormalities in anatomy. I had three rounds of 100mg clomiphene with a Novarel injection. On the third round, he performed an intrauterine insemination that was successful. After blood tests confirmed pregnancy, I was given supplemental progesterone in the form of vaginal suppositories.
Describe the costs associated with your care under Alexander Quaas.
I was mailed a price list after scheduling my initial appointment. My total cost, not including medication, was about $2,000. My IUI cost $400. I don't remember the individual costs for office visits and ultrasound exams.
10
Doctor
Alexander Quaas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
29 - 32
Treated
2013 - 2016
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
8
pros [for OU Physicians Reproductive Health]: top of the line, constantly learning new methods and often offering trials, Cons: very busy not very flexible scheduling and have started closing some holidays... I had one doctor recommend more clomid to increase my chances and another tell me that it would be wreckless. they ended up letting me make the decisions and I felt like they should have been able to advise me better
+ Read more
Age
29 - 32
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI
Diagnosis
Male Factor, Unexplained
8
Describe your experience with OU Physicians Reproductive Health.
pros: top of the line, constantly learning new methods and often offering trials, Cons: very busy not very flexible scheduling and have started closing some holidays
During treatment, did you feel like you were treated like a number or a human?
They are just very busy but she did a good job at helping me to feel human
Describe your experience with the nursing staff.
kind, some appeared/acted like they knew and remembered me
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with LaTasha Craig?
thankful but wished for better outcome, also would like to have gone further with funds. I actually got to do a trial which saved us thousands of dollars but it was just for iuis and I would have loved to find one for ivf.
What one piece of advice would you give a prospective patient of LaTasha Craig?
ask any questions
Describe the protocols LaTasha Craig used in your cycles and their degree of success.
first cycle: clomid cycle day one, vaginal ultrasound/blood work to see when I ovulated and ready for iui second cycle:femara instead of clomid due to thin uterine lining, vaginal ultrasound/blood work to see when I ovulated for iui last few cycles:start clomid cycle day one, ultra sounds to follow to see when I was ovulating and ready for iui
Describe the costs associated with your care under LaTasha Craig.
it felt expensive but I realize these things just are, with my insurance I believe an iui cost me about $400 not counting medicine or ultrasounds
8
Doctor
LaTasha Craig
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2015
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
PCOS, Other
10
[The clinical staff were] always sympathetic and patient when preparing for the next cycle. They always explained things they know the Dr. may have missed.
+ Read more
Age
29
Treated
2015
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 Fertility Medications
Diagnosis
PCOS, Other
10
During treatment, did you feel like you were treated like a number or a human?
The treat me with kindness and understanding. Promo when relaying info knowing that I'm waiting. Always warm and friendly.
Describe your experience with the nursing staff.
If I had to call with CD14 they are always sympathetic and patient when preparing for the next cycle. They always explain thing they know the Dr. may have missed.
How was your experience with Alexander Quaas?
I feel that Dr Quaas is confident and knowledgeable. Helpful and eager for the same result that I want. Sometimes I think he knows his job too well that he does forget to explain what a term means or what a test is for but I always ask or the nurses tell me.
What one piece of advice would you give a prospective patient of Alexander Quaas?
Don't be afraid to ask questions. He always has a good answer and if not then he will find out.
Describe the protocols Alexander Quaas used in your cycles and their degree of success.
The first cycle was hard because it's the cue that they are able to tweak and make sure to know what will be needed for next time. Take Femara CD3 to 7 then HCG injection around CD14. He has us call on CD3 1 or positive hpt. Not success yet but have found the right doses needed to make my cycle move along as "normal"
10
Doctor
Alexander Quaas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Endometriosis, Other
9
Overall, our experience with the clinic [OU Physicians Reproductive Health] was great. Our insurance did not cover the actual IUI, which was ok. I believe it cost $400. However, we did have several issues getting a few ultrasounds covered after the fact and it took almost a year of talking with the billing department and my insurance to get it corrected...Dr. Hansen was very knowledgable and explained the potential treatment options. Overall, I was satisfied with Dr. Hansen's care. However, on one occasion, I did feel that he could have been more compassionate when discussing the possibility that we could suffer a miscarriage...The nursing staff was excellent. A nurse did my IUI and did an excellent job.
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, Other
9
Describe your experience with OU Physicians Reproductive Health.
Overall, our experience with the clinic was great. Our insurance did not cover the actual IUI, which was ok. I believe it cost $400. However, we did have several issues getting a few ultrasounds covered after the fact and it took almost a year of talking with the billing department and my insurance to get it corrected.
Describe your experience with the nursing staff.
The nursing staff was excellent. A nurse did my IUI and did an excellent job.
How was your experience with Karl Hansen?
Dr. Hansen was very knowledgable and explained the potential treatment options. Overall, I was satisfied with Dr. Hansen's care. However, on one occasion, I did feel that he could have been more compassionate when discussing the possibility that we could suffer a miscarriage.
Describe the costs associated with your care under Karl Hansen.
I believe the IUI cost $400.
8
Doctor
Karl Hansen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
OU Physicians Reproductive Health
Oklahoma City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less