Oregon Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Portland Downtown
808 SW 15th Avenue
Portland, OR 97205
503.274.4994
Portland Lovejoy (Closed)
2222 NW Lovejoy
Portland, OR 97210
877-567-4994
Portland Westside
9555 SW Barnes Road
Portland, OR 97225
503.274.4994
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On a scale from 0-10, how likely are you to recommend Oregon Reproductive Medicine to a friend?
Strongly recommend: 56Neutral: 10Don't recommend: 78.9
73 assessments
  • 77% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 10% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
842
Annual Cycles National Avg.
344
73 assessments
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Poor Egg Quality
10
ORM is a big machine and they produce results. Each doctor has his or her own approach and it is important to find the best fit for you and your partner. This process is extremely stressful and riddled with uncertainty, but the ORM staff does their best to be supportive during every step. If you have an issue or concern about a caregiver or staff member, it is important to mention it a.s.a.p. so that it can be resolved quickly. Even at the best clinic, you have to be your own advocate.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
ORM is a big machine and they produce results. Each doctor has his or her own approach and it is important to find the best fit for you and your partner. This process is extremely stressful and riddled with uncertainty, but the ORM staff does their best to be supportive during every step. If you have an issue or concern about a caregiver or staff member, it is important to mention it a.s.a.p. so that it can be resolved quickly. Even at the best clinic, you have to be your own advocate.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bankowski was extremely empathetic with our situation and very clear and concise about the IVF process. His confidence, extensive knowledge and experience are what drew us to him and his practice. He kept us informed every step of the way and always set realistic expectations. Both my husband and I would consider him a friend.
Describe your experience with your nurse.
Katie was great, but cautious and always set realistic expectations. She was a fantastic support for me during this stressful time and I leaned on her a lot. She is extremely knowledgeable and very responsive. The rest of the nursing staff was wonderful too; I can honestly say that I made some friends during my time at ORM.
How was your experience with Brandon Bankowski?
I saw Dr. Bankowski at almost every visit, which was important to me. He was very personable and genuine and always left me feeling informed and confident about the next steps.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Dr. Bankowski can come across as a little too confident and it can be mistaken as dismissive. Ask the questions that you need answers to and make sure you have him elaborate on his reasoning. He is confident because his experiences and education allow for him to be so, but again, if you have concerns, make sure you get answers.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
I had a good AMH and FSH and my follicle count was always on par or higher for my age. 36. I was considered a “good responder” because of my test results. Also, my cycles were always normal and I achieved 3 natural pregnancies prior to seeking treatment. I was on the antagonist protocol, menopor, gonal f and cetrotide. I stimmed for 10 days before my egg retrieval. I had 23 follicles, 17 eggs retrieved, 12 mature and all fertilized with ICSI (our choice, not required). By day 6 we had 4 embryos to send for testing and 1 was chromosomally normal. I can currently pregnant with that little girl.
Describe the costs associated with your care under Brandon Bankowski.
We paid an estimated $30,000 for IVF, ICSI, CCS and FET.
10
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
?
Treatment
8 IUI, IVF
Diagnosis
Unexplained
10
ORM [Oregon Reproductive Medicine] is great. From the front desk staff to the physicians. They seem to be very organized and are always able to help. What I liked them about them is that I did not have to wait a long time for my initial appt. I originally called a local hospital system that has a infertility clinic. They told me they could not schedule me until half way through the month when the next months schedule came out. They said they would call me. In the mean time, I called ORM and was able to get in within 1-2 weeks. That other clinic NEVER called me back to schedule.
+ Read more
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, IVF
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
ORM is great. From the front desk staff to the physicians. They seem to be very organized and are always able to help. What I liked them about them is that I did not have to wait a long time for my initial appt. I originally called a local hospital system that has a infertility clinic. They told me they could not schedule me until half way through the month when the next months schedule came out. They said they would call me. In the mean time, I called ORM and was able to get in within 1-2 weeks. That other clinic NEVER called me back to schedule.
During treatment, did you feel like you were treated like a number or a human?
I never feel rushed when I have an appointment with Dr. Barbieri and she always answers any questions we have.
Describe your experience with the nursing staff.
The nursing staff is great! Very responsive, very nice. They have always returned calls in a timely matter (even on weekends).
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Elizabeth Barbieri?
My husband I are very happy with Dr. Barbieri. She is straight to the point but also very encouraging and hopeful. She takes the times to listen to our concerns/questions. We never feel rushed when we see her.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
We started with IUIs. Our diagnosis is "unexplained". We got pregnant after our 3rd IUI but it ended up being ectopic. We had to wait several months after that for the medication to get out of my system/run its course and then we started IUIs again. She even let us do one additional IUI because we asked for it. Unfortunately, it did not work out for us. We have now moved onto IVF.
Describe the costs associated with your care under Elizabeth Barbieri.
We have spent about $6500 for 8 IUIs (includes, initial consult,testing,meds and procedure). We have spent about $22000 for IVF/ICSI (includes appts/consults, testing and meds). Our insurance only covers items that diagnosis infertility (basically just the testing), does not any cover treatment.
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids
10
My nurses [at Oregon Repro Med - Port NW] were amazing! I always felt like they cared about me and my husband. I think it is really important to feel comfortable asking questions during fertility care, and I never hesitated to call the office or email my questions. I always got a response within 24 hours, and usually within a couple hours of reaching out...The clinic is professional and welcoming. They have everything really streamlined compared to the first clinic we went to. There was a clear process for talking with clinic staff about insurance, financial assistance, scheduling, and medical questions...
+ Read more
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids
10
Describe your experience with Oregon Reproductive Medicine.
The clinic is professional and welcoming. They have everything really streamlined compared to the first clinic we went to. There was a clear process for talking with clinic staff about insurance, financial assistance, scheduling, and medical questions.
During treatment, did you feel like you were treated like a number or a human?
Everyone in the office knew my name when I came in, including the receptionist, the nurses, and the phlebotomist. Dr. Hurliman was always professional and extremely knowledgable, and she was also kind. She took the time to ask us about other things in our lives besides infertility. She and the nurses happily answered all of my questions during my visits, and the nurses always responded to my calls and emails quickly. I had two surgeries while I was seeking fertility treatment at ORM, and both times Dr. Hurliman called me before and after survey to check on me even though she didn't do the surgeries. When we found out that my first pregnancy was ectopic, I felt like my whole ORM team mourned the loss with my husband and I. And when we conceived our daughter, the whole office celebrated with us.
Describe your experience with your nurse.
My nurses were amazing! I always felt like they cared about me and my husband. I think it is really important to feel comfortable asking questions during fertility care, and I never hesitated to call the office or email my questions. I always got a response within 24 hours, and usually within a couple hours of reaching out.
How was your experience with Amanda Hurliman?
After nearly four years of trying to conceive on our own and at other clinics, we made an appointment with Dr. Hurliman on a friend's recommendation, and from the first visit I knew we had come to the right place. She took a lot of time to talk with us and explained our options thoroughly. She did all of my IVF procedures including egg retrieval, a fresh transfer (two embryos), and two frozen transfers (one embryo each transfer). I always felt confident knowing she was orchestrating my treatment. I needed two surgeries while I was in her care, and she connected me with surgical teams that she trusted, which really put my mind at ease. Even though she didn't do my surgeries, she followed up with me about them before and after to see how I was doing. I went through a lot while I was in Dr. H's care, including a twin pregnancy that ended with one blighted ovum (empty gestational sac) and a complicated ectopic pregnancy. It is heartbreaking to lose a pregnancy after years of trying to conceive, and Dr. Hurliman recognized that. She had just the right mix of compassion and professionalism that helped me get through that devastating time. Also, I really like that Dr. Hurliman is part of a larger group at ORM. When my treatment got unexpectedly complicated, she was able to talk with her colleagues, and I felt like I had a team of some of the best doctors in the world recommending next steps for my treatment. I conceived again after our second frozen embryo transfer, and I continued in Dr. Hurliman's care through my first trimester. If she delivered babies, I would have loved to stay in her care through my whole pregnancy!
What one piece of advice would you give a prospective patient of Amanda Hurliman?
To the extent that you can, you can stop worrying about the medical aspects of your treatment while you are Dr. Hurliman's care. She has that covered, so you can spend that energy taking care of yourself instead.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We had already been trying to conceive for four years when we started seeing Dr. Hurliman, and we went right to IVF. I received a detailed calendar for each cycle and treatment. It was really easy to follow my calendar, and when I had questions, my nurse always got back to me within a few hours.
Describe the costs associated with your care under Amanda Hurliman.
I can't remember the exact cost of our IVF cycle, but we put down a deposit before the cycle started, which was nice because we didn't need to pay for anything during my appointments. The office also did a great job of billing my insurance. And even though IVF wasn't covered, a lot of the office visits and lab work was.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 33
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Katy [Nurse at Oregon Repro Med - Port NW] was wonderful to work with. She checked in periodically and always called with results in a timely manner. She also remembered specifics about my husband and I which I know is hard when there are so many patients. Also the day of my egg retrieval and transfer she sent us emails and left voicemails to wish us luck. She was a joy to have as part of the team...
+ Read more
Age
30 - 33
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
It was very easy to check in and check out. The receptionist very early on learned who I was and would check me in without having to wait at the counter. The one issue I had with the clinic was it's billing process. At times it was very confusing - sometimes I would be asked to make a payment after a visit and sometimes I was told I was up to date but then would get a bill later in the mail. The bills were also very confusing regarding dates and what I was being billed for. The only other concern I had was with the scheduling. I would often ask for the earliest or latest appointment on a certain day and would be offered a time but I found if I said anything later or anything earlier? there typically was a later or earlier time available. So for new patient's, don't hesitate to continue asking about certain times if you need them rather than just taking what is offered.
During treatment, did you feel like you were treated like a number or a human?
Throughout the process she was always checking to see how we were doing emotionally. She also asked how life was going otherwise. Also even after a break from infertility treatments she remembered us.
Describe your experience with your nurse.
Katy was wonderful to work with. She checked in periodically and always called with results in a timely manner. She also remembered specifics about my husband and I which I know is hard when there are so many patients. Also the day of my egg retrieval and transfer she sent us emails and left voicemails to wish us luck. She was a joy to have as part of the team.
How was your experience with Amanda Hurliman?
Dr. Hurliman was amazing to work with. I always saw her for my appointment except for one IUI transfer out of 6. Although many of our encounters were brief it was usually because I had no questions as she had already answered all of them. However, when needed she spent the time explaining things to us or in reassuring us about how things were going. She was always concerned about how we were doing emotionally as well as physically. I would recommend her to anyone!
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Don't hesitate to ask clarifying questions. She does a great job at communicating but everyone has different questions and there is no way to cover everything for everyone. She is one doctor who will not make you feel stupid or like you are taking up too much of her time if you ask the questions you are wondering about so do it.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Initially we tried to IUI with medication and did 6 rounds. We did 6 instead of the standard 4 because of cervical stenosis problems making it unclear whether the first 2 were as successful as they could have been. Due to my age (relatively young) and no other known risk factors or reasons for infertility it was thought it could be secondary to genetic issues either with my eggs or my husband's sperm. For that reason, when we decided to do IVF she recommended (although did not push) that we do CCS. It turns out that was a good idea as we had a low yield of embryos as compared to the number of eggs that were retrieved and of those embryos half had problems genetically. I did have problems with mild ovarian hyperstim but do not remember the specifics regarding the medications.
Describe the costs associated with your care under Amanda Hurliman.
Overall cost for the 6 IUIs was around $8000 including medication, ultrasounds, testing, and visits with Dr. Hurliman. 1 round of IVF with all the fixings =) (ICSI, CCS, medication, egg retrieval and transfer, tests, ultrasounds, visits with Dr. Hurliman, as well as post-transfer monitoring) was around $25,000. Insurance did not cover anything until after I became pregnant.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI, 4 IVF
Diagnosis
Unexplained
9
The nurses at ORM are very nice! They handle a large number of patients so it is important for the patient to ensure test order are received... Dr. Barbieri's communication style is succinct, to-the-point, and no sugar coating.
+ Read more
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 4 IVF
Diagnosis
Unexplained
9
Describe your experience with Oregon Reproductive Medicine.
ORM is a very nice clinic.
During treatment, did you feel like you were treated like a number or a human?
Dr. Barbieri's communication style is succinct, to-the-point, and no sugar coating. This might induce the patients to feel that she is not warm or catered to their feelings and needs. However, she is extremely dedicated to her patients (she talked with me about my treatment plan during her maternity leave), cares about their well-being (she told me to slow down from my hectic life), and spends the time to think about the best course of action for her patients.
Describe your experience with your nurse.
The nurses at ORM are very nice! They handle a large number of patients so it is important for the patient to ensure test order are received.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with Elizabeth Barbieri?
Strengths: - Competent - Really cares about her patients - Dedicated - Willing to work with patients to determine the next course of action / protocols when setbacks / disappointments occurred - Succinct communication Weakness: - Does not give a very warm bedside manner that some people require - Very busy
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Although she might not give you a warm, fuzzy feeling, she really cares about her patients, is competent, and is willing to work with them, unlike other clinics. Do spend the time to think about the questions to ask, do the right research, and work with her as a team.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
A total of 4 cycles: #1 - Antagonist protocol: OCP for suppression, 8 days of 150IU Menopur and 150 IU of Follistim, Dexamethasone , Ganirelix, Novarel for trigger. 9 eggs retrieved, 6 fertilized, 3 reached blastocyst stage. #2 - (to increase the number of eggs) OCP + Lupron for suppression, 12 days of 150 IU Menopur, 300 IU of Follistim, 5 units of Lupron, Novarel for trigger. 15 eggs retrieved, 6 fertilized, 1 reached blastocyst stage. #3 - Estrogen Priming (to increase the number of eggs and egg quality) - Estrace, 13 days of 150 IU Menopur, and 300 IU of Follistim, 33 units of Omnitrope for the first 7 days, Dexamethasone, Lupron / HCG mix. 25 eggs retrieved, 10 fertilized, 0 reached blastocyst stage. #4 - Antagonist protocol: OCP for suppression, 10 days of 150IU Menopur and 150 IU of Follistim, Dexamethasone , Ganirelix, Novarel for trigger. 12 eggs retrieved, 10 fertilized, 2 reached blastocyst stage.
Describe the costs associated with your care under Elizabeth Barbieri.
Without insurance, it is about $15K for egg retrieval (including CCS), $4K for frozen transfer. Medication is about $3K.
9
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
10
[Oregon Reproductive Medicine] is a high-volume, very professional and well-organized clinic. The systems in place for scheduling, testing, and monitoring are very efficient. The support staff is knowledgable, helpful, and informative...I cannot say enough about my primary nurse/IVF coordinator and the whole nursing staff. They were accessible and responsive by both phone and email and were always willing to answer my questions, address my concerns, or assuage my worries. They were extremely compassionate and seemed very invested in our success.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
10
Describe your experience with Oregon Reproductive Medicine.
This is a high-volume, very professional and well-organized clinic. The systems in place for scheduling, testing, and monitoring are very efficient. The support staff is knowledgable, helpful, and informative.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bankowski paid close attention to our history and was willing to adjust treatment protocols based on what he thought would work for me. He was warm and willing to take time to answer our questions.
Describe your experience with your nurse.
I cannot say enough about my primary nurse/IVF coordinator and the whole nursing staff. They were accessible and responsive by both phone and email and were always willing to answer my questions, address my concerns, or assuage my worries. They were extremely compassionate and seemed very invested in our success.
How was your experience with Brandon Bankowski?
Dr. Bankowski is confident, knowledgeable, and informative. He had a clear idea of what treatment was appropriate for us given our history, but was willing to discuss our questions, concerns, or hesitations. Although our appointments occasionally felt a bit rushed, in general he showed care and concern for our experience.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Ask questions about what specific protocol/treatments are appropriate for you given your history, and come prepared with specific information to give him about your fertility history.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
For my retrieval, Dr. Bankowski used Menopur, follistim, and ganirelex, given that I had had good results on that protocol before. The protocol worked well. 17 mature eggs were retrieved, which resulted in 5 blastocysts and 3 genetically normal embryos. For my transfer, Dr. Bankowski used progesterone in oil and delestrogen. This was the first time I had used that protocol and I am pregnant with twins.
10
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
The nurses [at Oregon Repro Med - Port NW] are all great. While I don't have one specific nurse assigned to me. Everyone I've had contact with has been thorough, very good at explaining, compassionate, organized and gentle (as far as the nurse who performed the IUI)...This office is very clean, organized, friendly and very helpful! I would say that the only weaknesses are that they are somewhat hard to get ahold of on the telephone BUT they always call back very promptly! ...
+ Read more
Age
31
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
This office is very clean, organized, friendly and very helpful! I would say that the only weaknesses are that they are somewhat hard to get ahold of on the telephone BUT they always call back very promptly! You also have to pay attention closely if you e had any testing done at another office. They are very used to people starting their journey with them. I had all of my testing done in another state and even though it was all transferred prior to my first appointment I got one phone call from an outside radiology office stating that Dr B had sent a referral for me to schedule an HSG with them. I called and spoke to a nurse and she apologized and stated I didn't need another one. Had I just trusted that the radiologist office was right I would've paid for another $500 test that was unnecessary. I do believe it was an honest mistake on their part but it is a gentle reminder to be aware of everything you've had done already and always ask questions!
During treatment, did you feel like you were treated like a number or a human?
Dr Barbieri took a lot of time to explain our diagnosis and all treatment options to me. I've heard of other doctors only bring involved in the consult and never being seen again. I've seen Dr Barbieri at every appointment except the day of insemination.
Describe your experience with the nursing staff.
The nurses are all great. While I don't have one specific nurse assigned to me. Everyone I've had contact with has been thorough, very good at explaining, compassionate, organized and gentle (as far as the nurse who performed the IUI).
How was your experience with Elizabeth Barbieri?
Dr Barbieri is very good at being present and answering every question you have. She is thorough at explanations and truly cares.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
I'm currently in my TWW for my first IUI at ORM. DR Barbieri discussed that depending on my bodies response to medications we may do 2-3 IUIs. She explained she would tell me after the second one what her plan would be for us and then we would move on to IVF if we haven't gotten a BFP. She put me on 100 mg of Clomid for 5 days this cycle (due to my low follicle count in Arizona earlier this year) she explained that we could get too many mature follicles and have to cancel. She was very straight forward with this information. We ended up with one perfect, one almost big enough and two that might catch up so she explained again that we could trigger then or wait a few days and hope the other catch up and have a better chance. Again straight forward and made sure I was on the same page as her and wanted the same things. We waited a few more days and triggered with an Ovidrel injection. I had my IUI with a nurse yesterday and now we wait!!
Describe the costs associated with your care under Elizabeth Barbieri.
My IUI totaled from cycle day 1-insemination approx $1,200 (including meds). You pay for each appointment separately at time of service.
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 39
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
It's [Oregon Repro Med - Port NW] a business and it feels like one. But, you can always call and get your questions answered, the wait times are minimal, and the office is nice...I love the nursing staff and especially the phlebotomist, Sarah. I HATE getting my blood drawn, but she's amazing! Always made me laugh and it rarely hurt or left bruises....Dr Barbieri tells it like it is and it took me a few appointments to get used to her style. But, she's smart and good at her job which I value more in a doctor.
+ Read more
Age
37 - 39
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
It's a business and it feels like one. But, you can always call and get your questions answered, the wait times are minimal, and the office is nice.
During treatment, did you feel like you were treated like a number or a human?
When I first met Dr Barbieri, it was overwhelming and I didn't feel 100% connected. It's so emotional as a patient to hear you will unlikely get pregnant on your own, but the doctors see this everyday! Over time and as we moved forward with fertility treatments and we spent more time together, I felt less like another case and more like a friend she was helping. I ask a LOT of questions and have a lot of feelings - she was patient and caring with me.
Describe your experience with your nurse.
I love the nursing staff and especially the phlebotomist, Sarah. I HATE getting my blood drawn, but she's amazing! Always made me laugh and it rarely hurt or left bruises.
How was your experience with Elizabeth Barbieri?
Dr Barbieri tells it like it is and it took me a few appointments to get used to her style. But, she's smart and good at her job which I value more in a doctor. She fully knew my case and predicted outcomes to treatment - I wouldn't go anywhere else
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Give it time, ask questions, and listen to her advice.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
We did 5 rounds of IUI. #1 was successful (clomid) and ended in a miscarriage at 8 weeks. #2-5 were unsuccessful. We tried femera instead of clomid for one cycle to reduce side effects, but I produced less follicles. For IVF I was on an antagonist (good responder) protocol. It produced 21 eggs, 19 fertilized with ICSI, and 12 made it to day 5/6. We put two in immediately that didn't stick. Tested 10 with CCS and 7 were normals. Did a Natural FET with 2 and became pregnant with twins. At the 6.5 week ultrasound Baby A was healthy, but B had a weak heartbeat. B stopped growing by the next week. Baby A is a year old and 100% healthy.
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
9
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
No
Treatment
6 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
9
ORM is a relatively small clinic and he definitely knew who I was and what my case was about. However, he is slightly odd and a bit cold. He almost never looked me in the eye and seemed incapable of answering a question directly, which was frustrating and at times made me feel unimportant...t's a sleek business. It's clean, well-staffed and runs smoothly overall. The people at the front desk are incompetent and sometimes rude. They have tried to overcharge me (by hundreds of dollars) multiple times and if I was not paying attention, I would have paid it. So be careful! It's a fine clinic for relatively straightforward infertility cases. However, they do not offer any sperm selection techniques like PICSI or IMSI and they do not excel at treating patients who are complicated. They will push do
+ Read more
Age
35 - 36
Treated
2014 - 2015
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
6 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
9
Describe your experience with Oregon Reproductive Medicine.
It's a sleek business. It's clean, well-staffed and runs smoothly overall. The people at the front desk are incompetent and sometimes rude. They have tried to overcharge me (by hundreds of dollars) multiple times and if I was not paying attention, I would have paid it. So be careful! It's a fine clinic for relatively straightforward infertility cases. However, they do not offer any sperm selection techniques like PICSI or IMSI and they do not excel at treating patients who are complicated. They will push donor eggs fast rather than trying to work with a complicated patient.
During treatment, did you feel like you were treated like a number or a human?
ORM is a relatively small clinic and he definitely knew who I was and what my case was about. However, he is slightly odd and a bit cold. He almost never looked me in the eye and seemed incapable of answering a question directly, which was frustrating and at times made me feel unimportant.
Describe your experience with your nurse.
Megan is an amazing, very experienced and knowledgable nurse. I would highly recommend her. She is not super warm and fuzzy but she obviously does care about her patients. At one point I was switched without warning from Megan to Katy, a very inexperienced nurse. Katy was sweet but clearly did not have the experience that Megan did and seemed overwhelmed and flustered by my questions. I am not an easy patient but I don't think I'm out of the ordinary, either. I think Katy will be a great nurse in time but I did not like being switched to a new nurse in the middle of treatment and requested to be switched back to Megan. My request was honored.
How was your experience with John Hesla?
He is overall a very good doctor. I think he lacks communication skills which can be frustrating. As I stated previously, he almost never made eye contact and seemed unable or unwilling to answer questions directly. I had limited access to him as a patient. All my questions for him were relayed through my nurse. In order to speak with him directly with questions, I had to set up an expensive appointment. My situation is complicated and Dr Hesla was not able to help us conceive. We had unexpectedly bad IVF results -- everyone was shocked. He ran a few tests that seemed to make sense but didn't really know how to advise us on next steps based on the results of the tests. He basically shrugged his shoulders and wished us luck. We ended up going to a different clinic. He didn't have a lot to offer a complicated case. I think for simpler situations he's probably great.
What one piece of advice would you give a prospective patient of John Hesla?
If you have a relatively straightforward case of infertility, Dr Hesla can probably help you. If your case is complicated, I would seek a different clinic. He is the most experienced and knowledgable doctor at the clinic but the clinic itself has its limitations. I would also advise prospective patients that they should be prepared to receive a clinical and slightly cold demeanor from Dr Hesla. He didn't seem capable of or interested in showing a great deal of compassion.
Describe the protocols John Hesla used in your cycles and their degree of success.
I started with a straightforward IVF cycle: BCP followed by 150 Follistim 150 Menopur with a Lupron trigger. I ended up not being suppressed at the suppression check after 1 month fo BCP. I actually got pregnant that cycle naturally and had a miscarriage. After the miscarriage, he put me on Lupron 20 units for suppression then 10 units during stims along with 150 Follistim 150 Menopur. I think the protocol was over-suppressing for me but it did make sense as a first IVF.
Describe the costs associated with your care under John Hesla.
ORM is a fairly expensive clinic. I think our IVF cycle came to roughly $17K.
9
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 5 IVF, Donor Eggs
Diagnosis
Uterine Fibroids
10
The weakness [at Oregon Reproductive Medicine] is it wasn't in NY! I really was impressed by ORM. They had everything together. Loved the in-house genetics department. They were very helpful and I learned so much. They have a great system of doctors, counseling, geneticists, nurses, acupuncture and hotel services. They also had a great RE to oversee me while in NY. Their finance department was very on top of it and first time I didn't have to argue about payments and refunds!
+ Read more
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 5 IVF, Donor Eggs
Diagnosis
Uterine Fibroids
10
Describe your experience with Oregon Reproductive Medicine.
The weakness is it wasn't in NY! I really was impressed by ORM. They had everything together. Loved the in-house genetics department. They were very helpful and I learned so much. They have a great system of doctors, counseling, geneticists, nurses, acupuncture and hotel services. They also had a great RE to oversee me while in NY. Their finance department was very on top of it and first time I didn't have to argue about payments and refunds!
During treatment, did you feel like you were treated like a number or a human?
He and his staff were great! While very factual, they were warm and caring. They understood how much each step meant to us and knew there was more to this whole process than just facts and science. There are hearts and emotions involved.
Describe your experience with your nurse.
Julie and her team were great! I felt bad for her because she would even check emails and respond when she took minimal vacations etc...she never got tired of asking my million questions. she always seemed very happy and helpful.
How was your experience with John Hesla?
He was very honest and straightforward but warm and caring. He would present information very neutrally, giving you facts with no bias. Then offer his opinion but never felt judgemental. I also never felt rushed with him. He always took the time to answer questions.
What one piece of advice would you give a prospective patient of John Hesla?
Feel free to ask him anything. He will answer honestly.
Describe the protocols John Hesla used in your cycles and their degree of success.
Hard to remember details even though I lived and breathed them at the time. If feel the first Roy d I was offered a natural cycle (less meds -because I still had a very healthy cycle) or what I would call a very straightforward protocol. I was too scared to do the natural one. I felt the straightforward approach would assist more. I had a miscarriage and then next round did more of an allergy protocol. It included Claritin and antihistamine and some other drugs that was to help the body not attack the embryo. But not heparin or anything to that degree.
Describe your experience with your monitoring appointments.
Most of my monitoring was done in Ny.
Describe the costs associated with your care under John Hesla.
I feel like the 1 retrieval and 2 transfers was 30,000 more or less. That included genetic testing and icsi
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 47
Treated
2003 - 2010
Success with this Doc
Yes
Treatment
22 IUI, 6 IVF, Embryo Freezing, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
When I went to this clinic [Oregon Repro Med - Port NW], it was on the smaller side. Of course now it's grown larger – but the quality of care is still the same. With any clinic I think patience is required. It's important to remember that you were not the only patient they have. There are many many other individuals around the globe that want to have a baby just like you. If I had anything to say about weakness it would be that the billing department didn't always seem to have it together...
+ Read more
Age
40 - 47
Treated
2003 - 2010
Success with this Doc
Yes
Race
European, Native American
Income
$200K - $499K
Occupation
Writer
Order & Number of Docs Seen
7th of 7 Docs
Treatment
22 IUI, 6 IVF, Embryo Freezing, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
When I went to this clinic it was on the smaller side. Of course now it's grown larger – but the quality of care is still the same. With any clinic I think patience is required. It's important to remember that you were not the only patient they have. There are many many other individuals around the globe that want to have a baby just like you. If I had anything to say about weakness it would be that the billing department didn't always seem to have it together. I am incredibly organized and so at the end of treatment, after tr I am incredibly organized and so at the end of treatment, after our transfer, my pregnancy test and then released to see my OB/GYN we had a lot of extra bills from the clinic that we knew we were not responsible for. They were extraordinarily helpful and helped us resolve the issue. But receiving bills that were not correct after-the-fact was stressful.
During treatment, did you feel like you were treated like a number or a human?
When I first met Dr. Hesla I was incredibly frustrated because I had been to many physicians who could not figure out what was wrong with me, my body or why I continue to miscarry. Dr. Hesla was the very first position to actually partner with me in this process. That makes all the difference in my book. He did not appear to be put off or challenged by my myriad of questions I asked throughout my cycle. He was extraordinarily patient. I was one of those challenging patients, and that did not seem to faze him at all.
Describe your experience with your nurse.
I had complications during early pregnancy before I was released to A maternal-fetal specialist. I had a lot of bleeding and they were really good to us – especially me and keeping me calm throughout that whole time period. They always return phone calls and emails- they would check in to see how I was doing. I always made time for me to come in for ultrasound when I began to have complications. They were just all-around compassionate and kind . I couldn't avast for a better team.
How was your experience with John Hesla?
Dr. Hesla was one of the very first care providers that I have had that said to me with great confidence that conceiving was very possible using donor eggs. He admitted to me with my past track record of miscarriages that keeping me pregnant would be a challenge – but together we could succeed. He gave both my husband and I hope. He is very confident in his ability. We found him to be brilliant - he thinks outside the box and we liked that very much. He was warm and compassionate. I didn't feel like a number and his office. I felt valued. He was almost as excited about us having a baby as we were!
What one piece of advice would you give a prospective patient of John Hesla?
Don't be put off if you have to wait to see him - meaning if it takes a bit to get into his office it's well worth the wait. It's helpful to have your questions ready to ask during your appointment. And he is very accommodating at answering the questions presented to him in a very thoughtful and patient manner. He doesn't gloss over anything. He's very detail oriented. And me being an anxious person I got to the point where I actually manage my anxiety very well and would not get overly concerned about anything unless he became concerned. We trusted him that much.
Describe the protocols John Hesla used in your cycles and their degree of success.
This was my first Egg Donation cycle. I knew nothing about protocols and I really had to trust my doctor and this clinic to lead me through a successful a donor cycle. They helped me select my donor, which was a big help because I was incredibly overwhelmed by the entire process.
Describe the costs associated with your care under John Hesla.
26,000
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
45 - 46
Treated
2007 - 2008
Success with this Doc
Yes
Treatment
4 IVF, 1 Embryo Freezing, Donor Eggs, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
While I was in New York, Julie was my liaison with ORM, via both phone and email. She was incredibly organized, kind, patient, and absolutely my cheerleader. No question was too small for her, and she responded to my needs or requests immediately. She had a lovely sense of humor, and was able to strike a wonderful balance of "business-like" efficiency and friendly communication...Dr. Hesla was an extraordinary doctor, not only in terms of his medical knowledge and expertise but also in the deeply kind and respectful way he treated me, listened to and addressed my concerns, and championed my goals.
+ Read more
Age
45 - 46
Treated
2007 - 2008
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IVF, 1 Embryo Freezing, Donor Eggs, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
**Exceptional doctors, embryologists, nurses, and coordinators. **ORM's stats for live pregnancy way exceed those of clinics on the East coast -- at least they did in 2007/2008. At that time, the best stats by FAR were at ORM, CCRM in Colorado (where Dr. Hesla of ORM trained), and a clinic in San Diego whose name I cannot recall. **Their labs were modeled after Intel clean rooms -- I think that's the term for it. **Their attention to detail is extraordinary. Example: Before my transfer, Dr. Hesla did a mock transfer to gently test different tubes and see which flowed the most smoothly through my cervix and would provide the smoothest ride for that little embryo. Who does that? They do.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hesla was an extraordinary doctor, not only in terms of his medical knowledge and expertise but also in the deeply kind and respectful way he treated me, listened to and addressed my concerns, and championed my goals.
Describe your experience with your nurse.
While I was in New York, Julie was my liaison with ORM, via both phone and email. She was incredibly organized, kind, patient, and absolutely my cheerleader. No question was too small for her, and she responded to my needs or requests immediately. She had a lovely sense of humor, and was able to strike a wonderful balance of "business-like" efficiency and friendly communication.
How was your experience with John Hesla?
By the time I had my first consultation visit with Dr. Hesla, I had been through a lot -- 2 1/2 years on the pregnancy journey, four failed IVF cycles, and a miscarriage. I was doing this whole thing as a single woman, I was tired and worn down, and I wasn't sure if I could have any more hope of having a baby. I nervously approached the possibility of using a donor egg with Dr. Hesla. From the very first moment, he gave me a sense of possibility and warmly and positively reviewed my case history. He listened well and used just the right amount of gentle humor to lighten what had become a pretty heavy topic. He was not pushy, and it was clear that he did not have a God complex like some RE's do. He was smart, experienced, respectful, warm, positive, and communicative -- in that very first meeting and in every subsequent interaction I had with him (in person, on phone, or via email) over the next 15 months. When I decided soon after that visit that I would in fact pursue conception with a donor egg, he got genuinely excited for me. He was extremely involved in selecting, examining, and green-lighting possible egg donors for me, and ultimately, he was the one who found and matched me with my donor. I had already reserved one woman via an agency that the clinic works with closely, but became hesitant when they cycle she did before working with me didn't go that well. I remember Dr. Hesla wrote to me and said he had found someone he thought would be a terrific donor match for me. He said "she's 28, lovely and smart, beautiful like you, and has had great results in a past cycle." It was so kind the way he did it -- and I did end up going with that donor, to great success. I'll never forget the experience of my transfer for this final and successful cycle. As I lay on the table in the transfer room (like an OR?), classical music played softly and the lights were dimmed so that the environment was as relaxing as possible. Dr. Hesla came in wearing his scrubs, of course, greeted me, and then went to the side of the room where there was a pass-through window to the embryology lab. When the embryologist passed the tube containing the embryo that was to be transferred, Dr. Hesla received it gently in two outstretched hands as if he were being handed the last butterfly on earth -- and he walked back across the room holding it with such care and reverence that you could see it. Two nurses stood near where I lay, and the embryologist came into the room and held my hand for the entire procedure. It sounds ridiculous or over-the-top to say this, but truly, they made a medical procedure feel sacred. This was (and is) the caring the humanity of the team at ORM.
What one piece of advice would you give a prospective patient of John Hesla?
I live in New York City, and had worked with a local doctor for four unsuccessful cycles before opting to work with a clinic on the West coast, ORM, and Dr. Hesla. The advice I would give a prospective patient who is having trouble conceiving in another part of the country would be: don't wait and only travel to work with Dr. Hesla after you have put yourself through possibly unnecessary pain and hardship. Go to him sooner.
Describe the protocols John Hesla used in your cycles and their degree of success.
Because I was 44 and, despite high doses of "stim" meds had had four unsuccessful IVF cycles, Dr. Hesla concurred early in my first consultation with him that, if I was willing, donor egg would be the right strategy for me. Back then, I used to be able to recite every detail of every protocol for every cycle -- but, blessedly, years later and with a sublime 8-year-old boy who is the light of my life, I can't remember the exact medication protocol. But since it was my egg donor who was getting the stim meds and doing the egg retrieval, my protocol was simply to sync with her cycle and then build my uterine lining. I do remember that while all IVF cycles involve progesterone injections after transfer, Dr. Hesla was especially aggressive with progesterone and prescribed both the injections and progesterone suppositories for several days (can't remember how long). He said "we've gone to a lot of trouble to get you this far, so I don't take any chances."
Describe the costs associated with your care under John Hesla.
I don't remember exactly -- it's a blur of high expenses, obviously. I think that they cycle probably cost somewhere around $10,000, but then of course I had additional expenses to the donor agency, the acupuncturist, travel between New York City and Portland, hotel in Portland, etc.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
6
The positive side is they [Oregon Reproductive Medicine] get results. The negatives include a general lack of empathy. Understand that they spend every day in this world, but for the patients, this is deeply personal and often painful. The cavelier approach taken to patient interaction is unsettling....There were several billing errors. One of my husband's specimens was wasted due to poor communication. My ovulation suppression took twice as long as it should have due to my physician resisting my input about my menstrual cycle.
+ Read more
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
6
Describe your experience with Oregon Reproductive Medicine.
The positive side is they get results. The negatives include a general lack of empathy. Understand that they spend every day in this world, but for the patients, this is deeply personal and often painful. The cavelier approach taken to patient interaction is unsettling.
During treatment, did you feel like you were treated like a number or a human?
Discussions felt rehearsed and automated. Requests for details were glossed-over. Requests for deeper understanding were met with dismissal.
Describe your experience with your nurse.
I felt very much like a part of an assembly line for them. They showed more interest in getting me to sign contracts for treatment than actual care or well-being. I frequently received highly personal, often disappointing news in the public waiting area (i.e "the couch"). This was very humiliating.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Brandon Bankowski?
Confident in his expertise and ability to get results but the process was an ordeal to be endured rather than a partnership for success. Treated my individual questions with generic responses.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Be an agressive advocate for yourself. You're paying a lot of money; get all your questions answered. Even if you have to repeat yourself.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
One cycle of Clomid supported IUI. One cycle of injection supported IVF w/ICSI. I had 2 morning injections and one evening. Post-retrieval I used vaginal progesterone suppositories to support the transfer and implantation. I had a history of ovarian cysts (not PCOS) which interfered with egg development. The injection cycle was delayed twice due to cysts resulting from failure to respond to ovulation suppression therapy.
Describe the costs associated with your care under Brandon Bankowski.
Approximately $22,000 total.
6
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
26 - 29
Treated
2010 - 2013
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, Other
9
It's a busy place but it didn't seem to affect my care. I was always able to be seen or have questions answered quickly. I have recommended them many times and will continue to do so....We were completely out of pocket. The cycle that resulted in our twins cost about $3000 all in....His [Dr Matteri] bedside manner is a little odd. He was very good at what he did however, if you are someone who needs a doctor who sugar coats, he is not for you.
+ Read more
Age
26 - 29
Treated
2010 - 2013
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, Other
9
Describe your experience with Oregon Reproductive Medicine.
It's a busy place but it didn't seem to affect my care. I was always able to be seen or have questions answered quickly. I have recommended them many times and will continue to do so.
During treatment, did you feel like you were treated like a number or a human?
It was a very individual treatment plan. He explained in detail why he was suggesting the path he was and was very reassuring that he believed it would work.
Describe your experience with the nursing staff.
They were always knowledge and kind.
How was your experience with Robert Matteri?
His bedside manner is a little odd. He was very good at what he did however, if you are someone who needs a doctor who sugar coats, he is not for you.
What one piece of advice would you give a prospective patient of Robert Matteri?
Be prepared for him to be blunt.
Describe the protocols Robert Matteri used in your cycles and their degree of success.
He started off very conservative in his treatment plan because when we first sought help we were young (24 and 26) and he didn't want to over do it. I was frustrated at first and thought he wasn't taking me seriously because of my age. Once, I communicated my concerns he explained it all very well. Our successful cycle consisted of 100mg of Clomid days 4-9, with a mid cycle ultrasound in which we saw two follicles. I was given a proscription for a trigger shot but it wasn't needed. I spiked on my own and had on IUI and was prescribed sex one day later. I ended up with twins.
Describe the costs associated with your care under Robert Matteri.
We were completely out of pocket. The cycle that resulted in our twins cost about $3000 all in.
8
Doctor
Robert Matteri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
43
Treated
2014
Success with this Doc
Yes
Treatment
6 IUI, 3 IVF, Donor Eggs, Surrogacy
Diagnosis
Other, Unexplained
10
Great lab [at Oregon Repro Med - Port NW], nice feel, I never felt like a number...[Nurse] Julie was very good. We primarily communicated via email. Like all IVF clinics, it's important to be an advocate for yourself. Julie was no exception...Don't remember exact numbers, just that it was in line with other IVF clinics. Less expensive than CCRM, about as expensive as Seattle Reproductive Medicine...
+ Read more
Age
43
Treated
2014
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
6 IUI, 3 IVF, Donor Eggs, Surrogacy
Diagnosis
Other, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
Great lab, nice feel, I never felt like a number.
During treatment, did you feel like you were treated like a number or a human?
John Hesla is an excellent and compassionate doctor. When our first cycle with him produced zero embryos, he did his best to ensure that our next cycle worked, and it did.
Describe your experience with your nurse.
Julie was very good. We primarily communicated via email. Like all IVF clinics, it's important to be an advocate for yourself. Julie was no exception.
How was your experience with John Hesla?
I was referred to him by PVED and it was an excellent decision. Great clinic, and great stats for donor egg. John Hesla was honest with us, and when we had a major setback (1st donor had bad eggs), John adjusted course quickly and now we have a beautiful child and several tested frozen embryos.
What one piece of advice would you give a prospective patient of John Hesla?
None. He's everything I wanted in an RE
Describe the protocols John Hesla used in your cycles and their degree of success.
We did two IVF stim cycles with him, with two different donors The first donor had poor egg quality, and the second donor had outstanding egg quantity and quality. Our first transfer worked and now we have a beautiful toddler. Our experience was that John Hesla was an excellent doctor and the clinic was well run.
Describe the costs associated with your care under John Hesla.
Don't remember exact numbers, just that it was in line with other IVF clinics. Less expensive than CCRM, about as expensive as Seattle Reproductive Medicine
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
46 - 47
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
It [Oregon Reproductive Medicine] was a very good clinic...[Costs were] approximately $40K. [Nurse] Kim was extremely kind and caring and there for me every step of the way. she made everything ...after the birth of our daughter, we decided to donate the remainder of our eggs for research however the paperwork was continually lost and we ended up dealing with it for almost 3 years. to include a credit bureau which was very frustrating. They went through 3+ accountants in the time we worked with them, so that end of the business was not well organized.
+ Read more
Age
46 - 47
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
It was a very good clinic.
During treatment, did you feel like you were treated like a number or a human?
She was very honest and committed to our success
Describe your experience with your nurse.
Kim was extremely kind and caring and there for me every step of the way. she made everything better.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Elizabeth Barbieri?
She was not warm and fuzzy or overly enthusiastic, but she was very committed and we ended up with a beautiful baby girl. I am very grateful to her and would definitely recommend her to others experiencing age related or other forms of infertility.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Keep a positive attitude and ask a lot of questions.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
I was not producing the triple stripe required for successful implantation so Dr. Barbieri consulted with others in her practice and we ultimately added Viagra to my treatment (taken vaginally) and it worked the first time. it was kind of gross and frustrating but it worked.
Describe the costs associated with your care under Elizabeth Barbieri.
approximately $40K
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
At the very beginning of the IUI process there was some scheduling problems [at Oregon Repro Med]. I was rescheduled a few times and it became an issue, especially when you have to arrange time off work...Katy was the best nurse I could ever ask for! She was prompt in answering questions and didn't rush us out the door...
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Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, PCOS
10
Describe your experience with Oregon Reproductive Medicine.
At the very beginning of the IUI process there was some scheduling problems. I was rescheduled a few times and it became an issue, especially when you have to arrange time off work.
During treatment, did you feel like you were treated like a number or a human?
Dr Hurliman sat down at every visit with us and made us feel like we were her only patient. She went into detail about each step of the IVF/IUI process and answered any questions that we had. I like to know every detail and I was more than satisfied that she disclosed all information, good or bad.
Describe your experience with your nurse.
Katy was the best nurse I could ever ask for! She was prompt in answering questions and didn't rush us out the door.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
It is a process and be prepared for many appointments! If you have questions, make sure to ask them!!!
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 41
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
6 IUI, IVF, Egg Freezing, Donor Sperm
Diagnosis
Unexplained
10
I was much happier with ORM [Oregon Reproductive Medicine] than I was at University Fertility Consultants. The nurses in particular were great.
+ Read more
Age
40 - 41
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, IVF, Egg Freezing, Donor Sperm
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
I would describe Dr. Barbieri's style as gentle but to-the-point. She definitely knew me because she saw me at a 20 week ultrasound appointment and said hello.
Describe your experience with the nursing staff.
They were always available. Genevieve in particular was so encouraging.
How was your experience with Elizabeth Barbieri?
I was much happier with ORM than I was at University Fertility Consultants. The nurses in particular were great. I feel that Dr. Barbieri was practical and would not have let me pursue something that had little chance of success.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Do research ahead of your appointment so you can ask questions
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
38 - 44
Treated
2004 - 2010
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
10
All of the nurses and staff at ORM [Oregon Reproductive Medicine] were well organized, patient, and compassionate...This clinic at the time was very competitively priced compared to clinics with similar success rates...Dr Hesla was very compassionate and very patient in explaining things. I felt like he cared.
+ Read more
Age
38 - 44
Treated
2004 - 2010
Success with this Doc
Yes
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
10
Describe your experience with Oregon Reproductive Medicine.
This is a top notch clinic!
During treatment, did you feel like you were treated like a number or a human?
Dr Hesla was very compassionate and very patient in explaining things. I felt like he cared.
Describe your experience with your nurse.
All of the nurses and staff at ORM were well organized, patient, and compassionate
How was your experience with John Hesla?
He is an expert. He optimized my treatment meds to get the best lining for transfer. He was compassionate and patient. I felt like he cared.
What one piece of advice would you give a prospective patient of John Hesla?
Make sure and share any concerns directly with him. He listens and will try to do his best for you.
Describe the protocols John Hesla used in your cycles and their degree of success.
I had trouble building a thick enough uterine lining. Dr Hesla recommended medications that helped, not just a cookie cutter protocol.
Describe the costs associated with your care under John Hesla.
This clinic at the time was very competitively priced compared to clinics with similar success rates
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Dr Hesla [of Oregon Reproductive Medicine] is very responsive and empathetic. He is also understanding and never makes you feel bad for asking questions. His demeanor made my experience with fertility treatment as pleasant as possible considering the circumstances!
+ Read more
Age
40
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
During treatment, did you feel like you were treated like a number or a human?
Very compassionate, patient and informative
Describe your experience with your nurse.
Communication is excellent and prompt
How was your experience with John Hesla?
Dr Hesla is very responsive and empathetic. He is also understanding and never makes you feel bad for asking questions. His demeanor made my experience with fertility treatment as pleasant as possible considering the circumstances!
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Everyone at ORM was extremely knowledgeable, professional and also very compassionate. They really have their donor egg IVF program down and they were always available for questions. I was also very impressed with their embryologists who consulted with me as to how I wanted to fertilize the eggs (ICSI or natural).
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, IVF, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Oregon Reproductive Medicine.
Everyone at ORM was extremely knowledgeable, professional and also very compassionate. They really have their donor egg IVF program down and they were always available for questions. I was also very impressed with their embryologists who consulted with me as to how I wanted to fertilize the eggs (ICSI or natural). I only had to fly up once prior to the transfer and most importantly my first and only cycle resulted in a singleton healthy pregnancy. I couldn’t be happier or more appreciative for what ORM and Dr Matteri did to help me start my family.
Describe the costs associated with your care under Robert Matteri.
it was around 25k I think?
10
Doctor
Robert Matteri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Downtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
ORM runs like a well oiled machine (at least it presents that way!) They respond to you in a timely manner, they are all very helpful and compassionate and they make going through this whole process a whole lot easier...The nursing staff at ORM is the best. They are all very informed on where you are in the process and provide detailed answers for any questions you may have. They are great teachers too...ORM gives you a list of great acupuncturists that specialize in fertility.
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
ORM runs like a well oiled machine (at least it presents that way!) They respond to you in a timely manner, they are all very helpful and compassionate and they make going through this whole process a whole lot easier. They recently introduced an online portal which makes communicating with them even easier and its nice to be able to access your test results and go back to old emails that may have instructions.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman was very supportive through every step of this process. She was always very patient and explained in detail everything she was doing and answered any question that came up. She even took the time to personally call me when the results of my pregnancy test came in.
Describe your experience with your nurse.
The nursing staff at ORM is the best. They are all very informed on where you are in the process and provide detailed answers for any questions you may have. They are great teachers too. They go over your calendar (which can seem daunting at first) and how to do your injections in an easy to understand way. I am sure they have to do that a million times a day with each person, but they are always treat you like you're their only patient. Katy and Whitney were my two favorite nurses. They were always so nice and knew who I was. I imagine they deal with a lot of patients throughout the day, so it was always really cool that they knew who I was and were so friendly. Jeri was also an amazing person at ORM and really made this whole process a lot more bearable. She definitely helped me through some tough appointments. Anyone that gets to meet her should consider themselves very lucky.
How was your experience with Amanda Hurliman?
I met Dr. Hurliman right at the start of what turned out to be the hardest year of my life. I had been recently diagnosed with Multiple Sclerosis and still trying to figure out what that even meant. We were having trouble getting pregnant, but we hadn't been trying that long, so I wasn't convinced there was anything wrong. Since I had my MS issues, I thought it would be good just to get checked out. After my first couple appointments, I learned that I had all sorts of fertility issues. I started treatment and in the middle of it, my dad got really sick. I went back to California to help my mom take care of him, while still trying to do my injections and fly back and forth for appointments. I felt like I was calling ORM every day asking them what to do, if I could move an appointment, if I had to have a blood draw, etc. They finally told me it would probably be a good idea to just stop this round of IVF and pick back up when I was in a better place. It was the best thing they could have ever said to me. It was this weird relief and it allowed me to focus completely on my Dad. He was on in-home hospice and we were told he had about a year to live. He ended up passing away 3 weeks later, and I am so incredibly thankful I got to spend those last 3 weeks taking care of him with nothing else on my mind except that. Dr. Hurliman and her team were so compassionate and patient during this time. It was already overwhelming trying to navigate the fertility injections and going through everything with my Dad made it a million times harder. They answered my every phone call with nothing but warmth and it felt like they were going through all this with me. A few weeks later, my Grandma passed away and then my poor mother had a massive heart attack from all the stress of the last month and losing two of the people she loved the most. It was definitely a very sad, stressful time and writing this all out reminds me just how absolutely crazy it was. I started another round of treatment that ended up not working. I felt like it was kind of set up to fail based on the amount of stress and heartache that had happened in the months before. When I met with Dr. Hurliman to discuss the results, she was so loving and kind and just normal. She wasn't in doctor mode-- her reactions to everything were the same as my close friends. It felt good to have a real conversation about how hard things were. After that, she had a new plan to move forward and was confident that we could be successful in the next round...And we were! Fast forward to a few months later, Dr. Hurliman called me herself to tell me that I had a positive pregnancy test. It meant a lot that she took the time to personally call me and I think it shows a lot about what an amazing person she is and how invested she is in her patients I still thank my lucky stars that I got Dr. Hurliman as my Doctor. She is an incredibly smart, caring and compassionate person, and has a very calming presence that puts you at ease. Going through IVF sucks, but the way she handles things makes it so much better.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Dr. Hurliman will create the best path to success for you and you need to trust her and her plan. I would also recommend utilizing the resources ORM has to offer. I think when you find out that you have fertility issues, your first instinct is to become as educated as possible in your condition and the best way to get the results you want. There is SO much information online and in books that it can be overwhelming. Definitely do you research, but also take advantage of people at ORM like Dr. Sgarlata. He helped me refine my vitamin regimen and also provided insight on some lifestyle changes I could make to promote better overall health. It was very helpful. I also highly recommended acupuncture. I think it was one of the defining things I did that helped me to achieve a positive outcome. ORM gives you a list of great acupuncturists that specialize in fertility.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2016
Success with this Doc
Yes
Treatment
1 Egg Freezing, 1 Embryo Freezing, IVF
Diagnosis
Tubal Blockage
10
Regardless of whether I saw my care coordinator [at Oregon Reproductive Medicine] or not, they seemed to take very good notes so all staff was aware of last visits and conversations. Overall the staff was very helpful and willing to answer questions at any time.... Dr. Hurliman and her staff got to know my staff and I very well. They always referred to us by first name and asked questions about our weekends, family and hobbies.
+ Read more
Age
26
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, 1 Embryo Freezing, IVF
Diagnosis
Tubal Blockage
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman and her staff got to know my staff and I very well. They always referred to us by first name and asked questions about our weekends, family and hobbies.
Describe your experience with your nurse.
Regardless of whether I saw my care coordinator or not, they seemed to take very good notes so all staff was aware of last visits and conversations. Overall the staff was very helpful and willing to answer questions at any time.
How was your experience with Amanda Hurliman?
When my spouse and I began seeing Dr. Hurliman we were unsure of the future for us in conceiving our own children. She reviewed our records and provided a professional perspective without making us feel discouraged or overwhelmed. Her approach was always to educate and reassure. I never felt that she over promised things, she was very clear on the next steps and what results she thought we might see. By not over promising my spouse and I were never discouraged by results.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Ask as many questions as you need to feel comfortable; Dr. Hurliman and her staff really don't mind answering your questions.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Diagnosed with tubal blockage on both sides. ORM referred me to a specialist to have surgery. Prior to the surgery we decided to start IVF and freeze the eggs. My IVF cycle included; PM Dexamethasone, Prenatal, Aspirin, Menopur 2, Follistim 150 and Ganirellex. My cycle lasted 7 days. We retrieved 23 eggs and of those 23, 13 lasted past day 7. When met with the sperm we ended up with 7 embryos and after testing 3 were ruled out. Thus, our one cycle rendered 4 viable embryos. After my tubal surgery and recovery we scheduled a time for the embryo transfer. At that time I took Doxycycline twice a day, Endometrin and Medrol after the HCG trigger. First transfer was a success!
Describe the costs associated with your care under Amanda Hurliman.
$23,540
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Other
10
Oregon Reproductive Medicine is a well-oiled machine. Sometimes it feels like you're on a conveyer belt but somehow they're still able to individualize care and make you feel like a human while they keep things efficient. From the very beginning you're assigned a nurse coordinator who becomes your "person" throughout the entire process...my only complaint is the new patient portal system they implemented 4 months ago.
+ Read more
Age
29
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Endometriosis, Other
10
Describe your experience with Oregon Reproductive Medicine.
I've been with this clinic for almost a year and my only complaint is the new patient portal system they implemented 4 months ago. It makes communication with your nurse coordinator a bit more difficult and makes everything feel a bit more impersonal. That being said, I know people have spoken up about this and they have heard the concerns and are working on fixing that issue. The patient portal is very convenient when it comes to having easy access to all of your test results.
During treatment, did you feel like you were treated like a number or a human?
Oregon Reproductive Medicine is a well-oiled machine. Sometimes it feels like you're on a conveyer belt but somehow they're still able to individualize care and make you feel like a human while they keep things efficient. From the very beginning you're assigned a nurse coordinator who becomes your "person" throughout the entire process. It's nice to have that one person who keeps in contact the whole time.
Describe your experience with your nurse.
Our IVF cycle has been anything but typical because we found out during the initial testing that we needed to do PGD testing. Through all of the speedbumps and rough spots our nurse coordinator had been our rock. Communicating with her is so easy and she always gets back to us quickly. I feel like she has become a trusted friend.
How was your experience with Brandon Bankowski?
Dr. Bankowski can seem a little intimidating at first but he is very friendly and great at what he does. I'm a type A personality. Planning, organization, and lists are how I thrive. I wanted to be involved and educated in the process so Dr. Bankowski was the best choice for us. He was great at explaining each step of the process in a way that my husband and I both understood. He always made sure to answer all of our questions and make sure we were comfortable.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Don't be afraid to speak up and ask questions.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
After testing and blood work Dr. Bankowski said that I was considered a "good responder" so he put me on the good responder antagonist protocol. I did a short suppression with 18 days of birth control pills, a baseline ultrasound/blood work 3 days later then started follicle stimulating hormones 3 days after that. Six days after starting those medications he added in gnrh-agonist that I took daily to prevent early ovulation. My follicles grew at a slow, steady rate and on Day 10 my leading follicles were all around 20mm so I used a lupron & HCG trigger shot that night for an egg retrieval 36 hours later. During the egg retrieval we retrieved 26 eggs, 21 were mature, 18 fertilized with ICSI, and 7 embryos made it to Day 6 for biopsy and freeze. We did CCS and PGD testing and we're currently awaiting the transfer of our one normal embryo.
Describe the costs associated with your care under Brandon Bankowski.
They charge a base price for the IVF cycle and then add on for any extras such as ICSI, CCS or PGD testing, etc.
10
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Unexplained
5
Overall i think the clinic [Oregon Reproductive Medicine] is very professional as a whole and they all make sure they smile when talking to a patient which is so nice when you’re doing something that could be so difficult to stay positive... I do wish that their would be more financial support like some other clinics have.... We were assigned different nurses at different times but all our nurses were very professional and caring. They all were very organized and would set our schedules and would call us when certain things would need to be done and call us each time we had a result and discussed those results with us.
+ Read more
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Unexplained
5
Describe your experience with Oregon Reproductive Medicine.
Overall i think the clinic is very professional as a whole and they all make sure they smile when talking to a patient which is so nice when you’re doing something that could be so difficult to stay positive in but their smiles I feel always help us without realizing it. I do wish that their would be more financial support like some other clinics have. For example I know some clinics give you 3 tries but if all theee fail, you get your money back or part of your money back. If they do have any, I’m completely not aware of it as no one ever mentioned it to us. If they want to really push IUI/IVF on you than they should have options like this.
During treatment, did you feel like you were treated like a number or a human?
I feel there’s never interest to find out why I am having recurrent miscarriages. They push IUI and IVF on us but we can’t afford to do another cycle of IUI (can’t even think of IVF as that’s not even close to an option) especially if it ends in a miscarriage again.
Describe your experience with your nurse.
We were assigned different nurses at different times but all our nurses were very professional and caring. They all were very organized and would set our schedules and would call us when certain things would need to be done and call us each time we had a result and discussed those results with us. Overall we think the nurses there are great
What specific things went wrong at this clinic?
  • Lost appointments
How was your experience with Amanda Hurliman?
De Hurlamin is very professional and pleasant. She always answers all our questions we have and if I ask her to explain something again for me to better understand, she always does. She is always smiling and I feel she is always is encouraging us that our day as parents is coming. A weakness we find in her though which we wish was not the case is that we feel in the end she always just really pushes for us to do another IUI (and IVF) without digging deeper on what our fertility issues are. We did a few IUIs with her already and If we had the money to spend on another IUI or possibley an IVF than heck, I would jump right to it like she wants to but we can’t just jump into it without being more sure on our issues and how we can avoid a miscarriage if we do get pregnant again when we are already baried in so many medical bills.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Always always ask questions, ask her to repeat explaining something if you need more clarification and be firm about certain testing you want done
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Both my IUI cycles I took clomid (can’t remember the dosage), and a trigger shot before the IUI procedure. These both resulted in a failed IUI.
Describe the costs associated with your care under Amanda Hurliman.
Most of our treatments were done in 2015/early 2016 so I don’t quite remember the exact amount but overall it costed us over 2000 for the two IUI and everything leading up to those
1
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 37
Treated
2013 - 2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF, 2 Egg Freezing, Donor Eggs, Donor Sperm, Surrogacy
Diagnosis
Unexplained
10
The clinic is beautiful. The staff incredibly knowledgeable, organized and friendly. You are in great hands with your family building journey here...As a new patient, parking can be challenging so allow for time to find a space...Dr Barbieri is omen of the most compassionate and honest physicians I know....She takes the time to answer all questions and not just for us, it’s that way for every patient.... the time and energy at each appointment was maximized.
+ Read more
Age
34 - 37
Treated
2013 - 2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
3 IUI, 2 IVF, 2 Egg Freezing, Donor Eggs, Donor Sperm, Surrogacy
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
The clinic is beautiful. The staff incredibly knowledgeable, organized and friendly. You are in great hands with your family building journey here, in my opinion they are the best. Remember everyone at the clinic is at a different phase of their journey, even when you feel like the only one. It helped to put it into perspective while sitting in the lobby awaiting the appt. As a new patient, parking can be challenging so allow for time to find a space.
During treatment, did you feel like you were treated like a number or a human?
Dr Barbieri is omen of the most compassionate and honest physicians I know. She was with me during times of happiness and provided support including “next steps or the plan” when the outcome was not what we had hoped. She takes the time to answer all questions and not just for us, it’s that way for every patient.
How was your experience with Elizabeth Barbieri?
Dr Barbieri is incredible! From walking through each step of the process, answering questions prior to each procedure at the consult appointment, to providing plan when the result was ectopic or negative- she is wellness organized, kind and gives it to you straight, which is a breath of fresh air after years of unexplained infertility. She’s kind and straight forward once we had “done all we could do” she explained that hard topic to us as well. She never made me feel inadequate ORM dismissed my tears- very empathic though providing a plan, which helped us feel that the time and energy at each appointment was maximized. Because of Dr. Barbieri we have our little one and we are eternally grateful to her and ORM.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Know she is 100% invested in helping you grow your family while keeping you safe. Be prepared for honest direct feedback.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
Too many procedures and protocols to list. 7 years is a long length of time. To list a few: hysteroscopy, IUI, IVF, endometrial scratching, endometrial biopsy, egg retrieval, ICSI
10
Doctor
Elizabeth Barbieri
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
Everyone at ORM from the front desk, phlebotomy, RNs, and Dr Bankowski made a point to always be present when interacting with me. I never felt rushed.... Strength. Everyone is there to make sure you have a positive experience. They are calm and supportive. They celebrate your victories with you. I really enjoyed that everything happened in the same building. I always felt comfortable because I knew exactly where I was going and what the environment would be like.
+ Read more
Age
31
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
Strength. Everyone is there to make sure you have a positive experience. They are calm and supportive. They celebrate your victories with you. I really enjoyed that everything happened in the same building. I always felt comfortable because I knew exactly where I was going and what the environment would be like. Weakness. In Portland proper. I live and work in the suburbs so I had to commute into town for appointments before driving back to the suburbs for work.
During treatment, did you feel like you were treated like a number or a human?
Everyone at ORM from the front desk, phlebotomy, RNs, and Dr Bankowski made a point to always be present when interacting with me. I never felt rushed.
Describe your experience with your nurse.
Rachel was always clear and concise. She was available by phone anytime I had a question.
How was your experience with Brandon Bankowski?
Dr. Bankowski has a way of being clear and direct while also calm and caring. My husband and I always felt we had a good understanding of every step. He provided us with multiple forms of education and I think that really helped. When describing things he would also make drawings and notes and we were always sent home with those notes. It was a great reference to jog the memory and help us feel empowered.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Listen. He has so much knowledge and great advice.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
Egg retrieval: good responder antagonist protocol. Birthcrontrol for suppression. Dexamtheasone, ASA, menopur 1-2, follistim 150-200, ganirelix. Leuprolide trigger. Resulted in 13 eggs retrieved. All mature. Dr Bankowski had hoped for more eggs to be retrieved however met the goal for mature eggs. No Over stim symptoms. Eggs fetilized with icsi. 8 made it to day 5. Biopsy for ccs testing. One mosaic the other 7 are chrom. Normal all top quality embryos. FET: Deleatrogen no Lupron protocol. Birth control for suppression. Delestrogen 0.3-0.25, doxycycline, medrol 1 tab, PIO 1-2 ml, after positive pregnancy test slow transition to endometrin and taper off both that and PIO around 12 weeks gestation. Delivered at 42 weeks.
Describe the costs associated with your care under Brandon Bankowski.
From our first appointment we had a very clear breakdown of costs. We met with the financial counselor the same day we met Dr. Bankowski. They provided an estimate worksheet that estimated cost at $28922 for all testing, egg retrieval, Icsi, ccs, FET, one yer embryo storage and freezing, meds. Our actual cost ended up being $28206.
10
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2014
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, Egg Freezing, Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Easy access to his [Dr. Hesla] nurses who gaff fast response times to my emails and calls. If I needed to talk to a doctor, whoever was in call was able to reach me quickly, even at dawn. Staff [at Oregon Repro Med] members, who I interacted with the most, were all kind, helpful, and effective... I was an out of town patient so I did my initial blood work and work up in my home town instead of Portland. The office had to fax in my medical orders for the week to my office. After the first time they forgot to fax my order,
+ Read more
Age
41
Treated
2014
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 3 IVF, Egg Freezing, Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
great success rates. Must follow up with nurses to make sure all the work up is in schedule. Worth going to this clinic.
During treatment, did you feel like you were treated like a number or a human?
Easy access to his nurses who gaff fast response times to my emails and calls. If I needed to talk to a doctor, whoever was in call was able to reach me quickly, even at dawn. Staff members, who I interacted with the most, were all kind, helpful, and effective.
Describe your experience with your nurse.
Very responsive and kind. I was an out of town patient so I did my initial blood work and work up in my home town instead of Portland. The office had to fax in my medical orders for the week to my office. After the first time they forgot to fax my order, I had to make sure that they had faxed the orders each week. There was one or two others times when they had forgotten. Nevertheless, compared to other office's staff, these nurses were golden.
What specific things went wrong at this clinic?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
How was your experience with John Hesla?
Dr hesla is talented and was informative about my low ovarian reserve condition. He gave us a less than 5 percent success rate because of my age and condition. He recommended PDG but because I had been able to obtain two or three embryos in the past, I declined. I explained that it wasn't worth the money with so few embryos and he agreed. I appreciate that he considered my thoughts on that procedure. He is very brisk in his bed side manners. However, that never bothered me. I am only interested in results. He was able to get me the highest number of embryos with the best quality. I now have a two year old daughter and a frozen embryo that is cryofrozen. I can't recommend him enough.
What one piece of advice would you give a prospective patient of John Hesla?
His manners may be brisk but if that's ok with you, he's an effective endocrinologist.
Describe the protocols John Hesla used in your cycles and their degree of success.
He prescribed human growth hormone, when that was still allowed in fertility treatments. I don't know whether this was the procedure that did it but i had the most number of embryos with the highest quality among my three fertility cycles.
Describe the costs associated with your care under John Hesla.
Around $6000 out of pocket, which wasn't covered by insurance. I think total amount was around $25000.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
39
Treated
2013
Success with this Doc
Yes
Treatment
4 IUI, 5 IVF
Diagnosis
Endometriosis
9
I can not praise my nurse [at Oregon Reproductive Medicine] Megan Crow enough! 1st the reason I stick to same clinic was because of this wonderful nurse Mgan. She always explain to me treatment,answer my portal message right away and showed much compassionate. 10++ in my book I wish she was a DR lol. anyways ,the staffing team were great as well,they welcome me every time.
+ Read more
Age
39
Treated
2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 5 IVF
Diagnosis
Endometriosis
9
Describe your experience with Oregon Reproductive Medicine.
The clinic is organized, caring to patient. The only think is the front office sometimes does not know and wants to be helpful..for example,if wanted to the the balance and what I am due to pay and I get misinformed, but I think overall they try to be helpful . As a new patient if you have a financial question just ask the Financial coordinating team, instead of the front office ladies so there is no confusions.
During treatment, did you feel like you were treated like a number or a human?
The nurse always made me feel welcome,like part of the family!
Describe your experience with your nurse.
I can not praise my nurse Megan Crow enough! 1st the reason I stick to same clinic was because of this wonderful nurse Mgan. She always explain to me treatment,answer my portal message right away and showed much compassionate. 10++ in my book I wish she was a DR lol. anyways ,the staffing team were great as well,they welcome me every time.
How was your experience with John Hesla?
PROS: Dr.John Hesla is a very compassionate man he showed me that he cares. Being a patient there for a while,I became like part of his family in a way,he got to know me as a patient. He has a tender voice that its not intimidating and at times, I felt reassure just with a smile from him. The only small CONS: is Dr.John Hesla is a busy Dr. at times I felt rushed through appts with him and not all my questions were answered.
What one piece of advice would you give a prospective patient of John Hesla?
I would say don't be shy to ask as many questions as you like,speak up if you feel you are being rushed out, because you want to leave the place inform not with questions all the time..
Describe the protocols John Hesla used in your cycles and their degree of success.
My protocol was always the same I belief conventional with antagonis: consist Follistum ,menupor Ganirelix trigger with HCG Novarel. I wish he tried a different protocol. It did help a 3 years ago and got a baby girl, but as I get older I think perhaps he should of try a different protocol agonist ,Lupron etc .
Describe the costs associated with your care under John Hesla.
Last year alone in 2017 cost of IVF/ meds over 26K over the years easly spend 40K+
8
Doctor
John Hesla
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
This clinic [Oregon Reproductive Med] is in a good location that is easy to get to, it has parking right outside, and all of my appointments except one have started on time, which is important when fitting visits in alongside a full time job. They also have monitoring appointments available starting at 7AM.... They provide an out of pocket estimate. Pre-cycle testing 2-8k. Cost of one cycle is $20,200 plus medications. While my insurance does not cover IVF, they did cover all the IVF monitoring appointments with this clinic, so the cost of my canceled cycle was quite low.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
Describe your experience with Oregon Reproductive Medicine.
This clinic is in a good location that is easy to get to, it has parking right outside, and all of my appointments except one have started on time, which is important when fitting visits in alongside a full time job. They also have monitoring appointments available starting at 7AM.
During treatment, did you feel like you were treated like a number or a human?
Clinic staff is easy to talk to, able to get appointments easily, listened to my previous experience.
Describe your experience with your nurse.
I ended up meeting with a few different coordinators even though I had one assigned to me. They were all helpful and able to answer questions about my protocol. When needed, they would talk to Dr. Barbieri and get back to me later in the day.
How was your experience with Elizabeth Barbieri?
I felt that she was easy to talk to and tried to be realistic about chances of success. When I did not respond to injectables, she urged me to cancel the cycle, which was upsetting, but after speaking with people who did do cycles with 3-5 follicles, I am very pleased she convinced me to stop given the expense and anticipated poor outcome.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Have a realistic understanding of the chance of success.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
I started on an IVF protocol. I had never done IVF before, had responded well to clomid with 2-3 follicles each time. My protocol was OCP for 10 days, then a few day break, started dexamethasone, followed by 2 menopur in AM and follistim 300 in pm. AFC was 16. I was monitored on day 3,5, and 7. By day 7, I had only 3 follicles responding well so was advised to stop stims and cancel the cycle. It was converted to IUI with vaginal progesterone, which unfortunately failed. Per follow up discussion, felt that OCP was oversuppressing so advice was to start stims again as a natural cycle with no OCP.
Describe the costs associated with your care under Elizabeth Barbieri.
They provide an out of pocket estimate. Pre-cycle testing 2-8k. Cost of one cycle is $20,200 plus medications. While my insurance does not cover IVF, they did cover all the IVF monitoring appointments with this clinic, so the cost of my canceled cycle was quite low.
9
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
8
My experience at the downtown clinic [OR Repro Med] has been better than the west side clinic- better front desk, better coordinators, etc. be prepared to be shuffled around between many different coordinators...Several times I've been told one thing by the NP, then something entirely different by the coordinator (not MY coordinator, just whoever was there that day), then again something different from my doctor. It creates a great deal of anxiety for me, and is a source of frustration. Makes me feel at times as though I'm the first patient who has gone through whatever it is that they're disagreeing about.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
8
Describe your experience with Oregon Reproductive Medicine.
My experience at the downtown clinic has been better than the west side clinic- better front desk, better coordinators, etc. be prepared to be shuffled around between many different coordinators.
During treatment, did you feel like you were treated like a number or a human?
He's amazing, he calls me personally to discuss treatment plans, sometimes after hours. Goes out of his way to deliver excellent care. I really believe that he cares about me and my success with IVF
Describe your experience with your nurse.
Sadly bc I have been a patient for so long, I have had some negative experiences w nursing staff. Essentially the problem is that when my coordinator is not in the office I have to meet w a different coordinator who doesn't know me, doesn't know my (long) history, and it's never a good experience. I wish that I could just avoid these interactions entirely and communicate w one coordinator only, even if it meant waiting a day or two to receive communication.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with John Hesla?
I can't overstate how much I appreciate Dr.Hesla's care. From after hours follow up phone calls, to coming in on weekends (when he's NOT on) to see me at appointments, he has gone out of his way on many occasions to be sure I'm cared for. He opens his schedule early or stays late if necessary- and does so in an incredibly gracious way, without making me feel like a burden. I'd recommend him to anyone.
What one piece of advice would you give a prospective patient of John Hesla?
You'll be seeing his NPs for routine visits, but he will always make time for you when you need him.
Describe the protocols John Hesla used in your cycles and their degree of success.
I have never had a positive pregnancy test under Dr. Heslas care, and continue to hold the "unexplained infertility " diagnosis. We have tried natural and medicated cycles, single and multiple embryo transfers, using prednisone/antihistamines post transfer.... just no luck so far.
Describe the costs associated with your care under John Hesla.
Retrieval w fresh transfer and CCS testing on remaining embryos $10k FET $1200
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IVF, Surrogacy
Diagnosis
10
The coordinator that works with all independently matched intended parents and gestational carriers at ORM seems to be overwhelmed at times. I often wondered if she needed assistance from an additional staff member. Our coordinator did not move as quickly as we had hoped at times, but always eventually got things done, sometimes it took pestering. I do have very high expectations for this person though, given all the money we invested in the clinic.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Surrogacy
Diagnosis
10
Describe your experience with Oregon Reproductive Medicine.
ORM is a beautiful and highly rated clinic. I would recommend them in a heartbeat. Given that my husband and I don't suffer from traditional infertility, I cannot speak to the clinics ability to diagnose and address complicated fertility situations. I have a medical condition that make it very dangerous to my health to carry a baby, so we are forced to use a gestational carrier. Being that I was relatively young at time of egg retrieval (33), everything for us went pretty smoothly and we had the results that we hoped for. ORM is one of the top clinics in the country for surrogacy and we are blessed they are in our backyard. I'd use them again and recommend them to anyone needing ivf.
During treatment, did you feel like you were treated like a number or a human?
Dr. Barbieri is very down to earth, she related to me as a woman and told me that she herself used IVF to create her own family. She is warm and friendly but also very knowledgeable and knows the ins and our of the IVF and surrogacy process like a pro
Describe your experience with your nurse.
The coordinator that works with all independently matched intended parents and gestational carriers at ORM seems to be overwhelmed at times. I often wondered if she needed assistance from an additional staff member. Our coordinator did not move as quickly as we had hoped at times, but always eventually got things done, sometimes it took pestering. I do have very high expectations for this person though, given all the money we invested in the clinic.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Elizabeth Barbieri?
Dr. Barbieri is a true professional. She made me feel comfortable asking questions, drew pictures and graphs in her office to help me understand the process and what to expect. She set realistic expectations by explaining risks and potential outcomes.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
I would tell a perspective patient of Dr. Barbieri's to be confident asking her hard questions and trust she will take the absolute best care to make sure you feel prepared going into your treatment.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
I was on a "good responder" protocol for my egg retrievals. I used ganarellex, menopur and follistim. The first round of ivf, I had 26 eggs, 22 of them were mature. We did ICSI with my husband's sperm and had 6 blasts on day 5. We did PGS testing and had 4 "normal".
Describe the costs associated with your care under Elizabeth Barbieri.
About $30,000 for two egg retrievals and one transfer to gestational carrier
9
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Uterine Fibroids, Other
10
They [Oregon Reproductive Med] are extremely clean, organized and efficient. Their entire clinic is set up to allow for privacy and they are extremely organized not only in physical presentation but the steps you take to complete your visits is so well laid out (they have multiple levels to their building).... I have PCOS and Hashimoto’s. By simultaneously quitting dairy I seemed to reduce cysts on my ovaries. She had me take letrozole (day 3-7), followed by a mid-cycle ultrasound with an HCG shot to force release of egg.
+ Read more
Age
Treated
Success with this Doc
?
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Uterine Fibroids, Other
10
Describe your experience with Oregon Reproductive Medicine.
I can not think of any weakness. They are extremely clean, organized and efficient. Their entire clinic is set up to allow for privacy and they are extremely organized not only in physical presentation but the steps you take to complete your visits is so well laid out (they have multiple levels to their building).
During treatment, did you feel like you were treated like a number or a human?
She is great, but she rushes her answers and her visit with you with great enthusiasm.
Describe your experience with the nursing staff.
They are amazing. Due to the timing of my cycles, another team has completed them and they were all compassionate, comforting, and knowledgeable.
How was your experience with Elizabeth Barbieri?
Dr. Barbieri is an extremely knowledgeable Reproductive Endocronolgist and we are so glad to make the 2 1/2 - 3 hour drive to Oregon Reproductive Medicine. On our last IUI, she noticed that my husbands sperm was low (as it was on the cusp the prior times) so instead of moving forward with another IUI, they referred us to increase his numbers before we continue with another IUI. The only thing is that she sometimes seems to be in a hurry but she will answer every question posed.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
She will seem as though she is in a hurry, but she’s willing to explain and expand on anything that you need.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
I have PCOS and Hashimoto’s. By simultaneously quitting dairy I seemed to reduce cysts on my ovaries. She had me take letrozole (day 3-7), followed by a mid-cycle ultrasound with an HCG shot to force release of egg.
Describe the costs associated with your care under Elizabeth Barbieri.
I had very partial coverages for some labs performed and ultrasounds. These costs are approximate as I currently have the bills with our tax preparer: IUI procedure alone was $295 - Ultrasound (I had to have 2 each cycle) $130 each - HCG shot $170 - sperm analysis/washing/prep - $160-$200- labs = $400+ - letrozole $15 - HCG = $500 - Fibroid removal $3,000
9
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
13 IUI, 1 IVF, 1 Embryo Freezing, Donor Eggs
Diagnosis
Poor Egg Quality, Other, Unexplained
10
The clinic [Oregon Reproductive Medicine] says it strives to achieve excellent patient care, and I feel that the staff is achieving this. From the receptionist to the medical records team to the financial coordinators...every staff member seems to truly care about me and my success. They perform their jobs with competence and with consistency. The only area where the clinic needs to continue to improve is with having the best nurses available for us. The first nurse that I was assigned to caused emotional hurt to me as a patient, but I can clearly see that the situation was taken very seriously and it is now in the past. I hope that my feedback during that situation resulted in that nurse growing as a provider. That would be my hope!
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 6 Docs
Treatment
13 IUI, 1 IVF, 1 Embryo Freezing, Donor Eggs
Diagnosis
Poor Egg Quality, Other, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
Oregon Reproductive Medicine is, imo, the best clinic in the United States. The clinic says it strives to achieve excellent patient care, and I feel that the staff is achieving this. From the receptionist to the medical records team to the financial coordinators...every staff member seems to truly care about me and my success. They perform their jobs with competence and with consistency. The only area where the clinic needs to continue to improve is with having the best nurses available for us. The first nurse that I was assigned to caused emotional hurt to me as a patient, but I can clearly see that the situation was taken very seriously and it is now in the past. I hope that my feedback during that situation resulted in that nurse growing as a provider. That would be my hope!
During treatment, did you feel like you were treated like a number or a human?
Dr Hurliman always gives me the impression that she is dedicated to me as a patient. I've been so impressed with how thorough Dr Hurliman is pre-cycle testing to make sure that I have the best chance possible at having a healthy pregnancy and baby. When I sit with Dr Hurliman in person, I feel that Dr Hurliman is truly fully in the the room with me which means so much!
Describe your experience with your nurse.
I am currently under the care of Andi Hockman who is the program coordinator. Andi is meticulous with all aspects of IVF nursing care. She is highly organized, responds promptly to every communication, she is excellent at communication, she is extremely kind/sensitive/patient - Andi has never once acted upset at my many emails and questions. She has taken my concerns seriously and has taken it upon herself to check in with Dr Hurliman with my concerns though I have rarely asked her to. I feel 100% supported by Andi and Dr Hurliman.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Amanda Hurliman?
I will always remember the first consult that I had with Dr Hurliman. It was by phone, yet she felt so close to me as we talked. I remember her saying, "We are here for you and we are going to support you on this journey to getting your baby." I could feel that her energy was genuine and I immediately felt a connection with her. The first time that I met with Dr Hurliman in person was for an invasive ultrasound procedure. I was touched by how emotionally present Dr Hurliman was - it made me feel so safe! I was also truly blown away by Dr Hurliman's ability to navigate my cervix and uterus. Dr Hurliman completed a procedure that when I had the same one years earlier, was excruciating. With Dr Hurliman, I did not feel a thing!! With Dr Hurliman, I have put myself into her hands 100%. For a woman who does not trust medical doctors very easily, this says a lot about the doctor that she is.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Dr Hurliman is going to ask you to give 100% to this process. She is going to require that you follow her protocols to a T and she's going to require that you complete extensive pre-cycle testing. Remind yourself that the reason she is doing this is because she wants what you want: for you to succeed! Place yourself in her hands and do what she asks. But, you have to be very assertive to make sure that you have Dr Hurliman's time, whatever time you need. Ask for what YOU need and don't worry about what other patients are doing. Allow yourself to be vulnerable and connect.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
I am currently in cycle - We are doing an FET with an embryo created via donor egg.
Describe the costs associated with your care under Amanda Hurliman.
I don't want to answer this question.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
This clinic [Oregon Reproductive Medicine] is BEAUTIFUL. When a place has to become a second home, it's so great when it's as lovely as this office. It's conveniently located close to downtown so I can go to appointments on my lunch break. They work weekend mornings...They use a portal for messaging and billing that's SO helpful. Our entire experience has been completely positive...The entire nursing staff is amazing. They're compassionate and knowledgeable. They can answer all my questions, they respond promptly and never make me feel like a pain or like I'm crazy.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
This clinic is BEAUTIFUL. When a place has to become a second home, it's so great when it's as lovely as this office. It's conveniently located close to downtown so I can go to appointments on my lunch break. They work weekend mornings so you're not screwed if you ovulate on a Saturday. They use a portal for messaging and billing that's SO helpful. Our entire experience has been completely positive.
During treatment, did you feel like you were treated like a number or a human?
I find his manner very sincere and caring. He is patient and kind, and obviously completely brilliant.
Describe your experience with your nurse.
The entire nursing staff is amazing. They're compassionate and knowledgeable. They can answer all my questions, they respond promptly and never make me feel like a pain or like I'm crazy.
How was your experience with John Hesla?
Dr. Hesla has a wonderful way of using facts and science to give you a realistic expectation of treatment, but he does so in a kind manner that I appreciate, even when the news isn't great. He is thorough and detail-oriented. He also welcomed my questions and agreed to try procedures that could potentially improve chances at my request.
What one piece of advice would you give a prospective patient of John Hesla?
He is not an outgoing teddy bear or anything, but he is so smart and so compassionate. Go in prepared to speak with a professional who will do everything he can, but lean on your therapist or partner or mom for comfort :)
Describe the protocols John Hesla used in your cycles and their degree of success.
Cycle 1: Baseline ultrasound. Clomid 50mg on days 3-7 which produced one 29mm follicle, IUI timed with positive OPK. No pregnancy that cycle. Cycle 2: Got a cyst from the Clomid, had to pause treatment and wait for the cyst to go away. Cycle 3: Baseline ultrasound showed cyst was gone. Clomid 100mg on days 3-7, which produced 2 follicles over 20mm (our goal). IUI timed with positive OPK, still waiting on results. Will be switching to Femara for future treatment (if more rounds are required) based on my response to Clomid.
Describe the costs associated with your care under John Hesla.
My insurance covers everything until IVF 100%. I've been paying a $40 copay per visit, plus $99 for each semen analysis, since that lab is considered "Out of Network" for all insurance agencies.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Other, Unexplained
8
Overall the clinic [Oregon Reproductive Medicine] felt a little cold to me (emotionally not physical temp) would have liked to feel more compassion during the difficult infertility struggle. They are good at answering questions except when it’s related to the plan ahead more then one step. I found that hard. And The facility is very clean.... Mostly interacted via email with Katy as I think we saw a couple different nurses during our apointments. But the couple times I remember seeing her she was kind, compassionate and easy to talk to.
+ Read more
Age
33
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Other, Unexplained
8
Describe your experience with Oregon Reproductive Medicine.
Overall the clinic felt a little cold to me (emotionally not physical temp) would have liked to feel more compassion during the difficult infertility struggle. They are good at answering questions except when it’s related to the plan ahead more then one step. I found that hard. And The facility is very clean.
During treatment, did you feel like you were treated like a number or a human?
At times I felt as though because we weren’t to the point of spending thousands that we were less important.
Describe your experience with your nurse.
Mostly interacted via email with Katy as I think we saw a couple different nurses during our apointments. But the couple times I remember seeing her she was kind, compassionate and easy to talk to.
How was your experience with Amanda Hurliman?
Dr Hurliman was very knowledgeable and always communicated what the plan was. She did not come across warm or compassionate which made me feel like a number or that she didn’t seem to care. While we always knew what the immediate next step was, I found it frustrating to not know more specifics about the next 2 or three steps depending on how things went.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
To be aware that She does not come across warm or fuzzy
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Prior to seeing Dr Hurliman we had been using Clomid. She switched us to Letrazole. Her explication was that in her experience it worked better for people in my situation.
Describe the costs associated with your care under Amanda Hurliman.
The clinic was able to bill my insurance for a couple small tests but 95% was out of pocket.
7
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
10
My nurse Kim [at Oregon Reproductive Medicine] was wonderful. She would call or email with information before I even knew I needed it. She was always available to answer questions and would get back to me the same day...Our treatment plan was very personalized from the beginning. She [Dr. Elizabeth Barbieri] read up on my medical history prior to our consult and was ready with follow up questions for us. She thoroughly explain all options to us and answered any and all questions. She was warm at all appointments and congratulated us multiple times at our prenatal appointments.
+ Read more
Age
28
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
10
During treatment, did you feel like you were treated like a number or a human?
Our treatment plan was very personalized from the beginning. She read up on my medical history prior to our consult and was ready with follow up questions for us. She thoroughly explain all options to us and answered any and all questions. She was warm at all appointments and congratulated us multiple times at our prenatal appointments.
Describe your experience with your nurse.
My nurse Kim was wonderful. She would call or email with information before I even knew I needed it. She was always available to answer questions and would get back to me the same day.
How was your experience with Elizabeth Barbieri?
She is a very thorough doctor. I trusted her and her knowledge from the very beginning. I never once second guessed her opinion or plan of action. I found her to have a warm bedside manner at every encounter and I always felt very comfortable with her, even in uncomfortable situations. She was always very positive and genuinely excited for my husband and I after we had our successful transfer.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Don't be afraid to ask all the questions you want at the consult, she will spend all the time needed to answer everything!
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
10 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Roxanne [nurse at Oregon Reproductive Medicine] is very friendly and compassionate. She is a good communicator and I always leave the appointments very clear on what my next steps are...The clinic is well appointed, clean, and comfortable. All the staff are friendly and caring. I have never had any negative issues with them. I also particularly like their financial coordinators who have made the process of figuring out how to pay for all of this significantly less stressful than it otherwise could be if they weren't organized or friendly communicators.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
10 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
The clinic is well appointed, clean, and comfortable. All the staff are friendly and caring. I have never had any negative issues with them. I also particularly like their financial coordinators who have made the process of figuring out how to pay for all of this significantly less stressful than it otherwise could be if they weren't organized or friendly communicators.
During treatment, did you feel like you were treated like a number or a human?
Dr. Adams has impeccable bedside manner. She is friendly, warm, and thoughtful. She remembers me and I feel very well cared for by her.
Describe your experience with your nurse.
Roxanne is very friendly and compassionate. She is a good communicator and I always leave the appointments very clear on what my next steps are.
How was your experience with Shannel Adams?
Dr. Adams is new to ORM and to being an RE in that she recently graduated. However, I trust her knowledge and have always felt comfortable with her course of action for me. She is friendly, warm, and thoughtful. I would absolutely recommend her to friends and/or family.
Describe the protocols Shannel Adams used in your cycles and their degree of success.
Dr. Adams recommended an estrogen priming protocol for me. Unfortunately this protocol had the exact opposite effect it was supposed to have. So, when I went in for my Day 2 u/s, I only had two tiny follicles. I do have diminished ovarian reserve, but in past cycles I've had 5-6 follicles. She was very surprised by this and has told me to come back in with my next period at which time she'll measure my follicles again and see if it is time for us to start the medications.
Describe the costs associated with your care under Shannel Adams.
The deposit was $13,000
10
Doctor
Shannel Adams
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
9
They [Oregon Repro Med] have great success rates, very state of the art clinic. They are expensive, but in line with other clinics. At times you feel like a number, but the nurses help make it seem more personal....The frozen IVF was about 10k and the fresh was about 17k....I could schedule blood whenever I wanted as long as they could get results the same day, usually before noon....The nurse and nursing staff were very helpful and caring. They were available to talk at length about my protocol.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
9
Describe your experience with Oregon Reproductive Medicine.
They have great success rates, very state of the art clinic. They are expensive, but in line with other clinics. At times you feel like a number, but the nurses help make it seem more personal.
During treatment, did you feel like you were treated like a number or a human?
She took time when I was with her to get to know me and to explain the process for me.
Describe your experience with your nurse.
The nurse and nursing staff were very helpful and caring. They were available to talk at length about my protocol.
How was your experience with Elizabeth Barbieri?
She is very fact based. She is able to talk about statistics and steps in the process. She is not a Dr. that will help with the emotional support piece. Dr. Barbieri is very nice, but at times seems stoic and clinical. I found that if I had emotional support elsewhere I was very happy with her. She is able to present very complicated procedures in a way that makes sense.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Write down questions you have and get a support network.
Describe your experience with your monitoring appointments.
I could schedule blood whenever I wanted as long as they could get results the same day, usually before noon. The ultrasound appointment was scheduled so far in advance usually a week or two that I had a window of about 4 hours to schedule it durning.
Describe the costs associated with your care under Elizabeth Barbieri.
The frozen IVF was about 10k and the fresh was about 17k. This is without medication.
10
Doctor
Elizabeth Barbieri
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2011 - 2012
Success with this Doc
Yes
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
They do want you to have a successful birth [at Oregon Reproductive Medicine - Portland Lovejoy], so in my case where I had diminished ovarian reserve (my AMH was .17, so well below a normal threshold for doing IVF with my own eggs), they were fairly blunt and direct that donor eggs were my best and only option they would recommend. So that was a little traumatic to deal with as I had not been prepared for that diagnosis. But infertility tends to be a roller coaster where you can always be prepared...
+ Read more
Age
37 - 38
Treated
2011 - 2012
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
They do want you to have a successful birth, so in my case where I had diminished ovarian reserve (my AMH was .17, so well below a normal threshold for doing IVF with my own eggs), they were fairly blunt and direct that donor eggs were my best and only option they would recommend. So that was a little traumatic to deal with as I had not been prepared for that diagnosis. But infertility tends to be a roller coaster where you can always be prepared.
During treatment, did you feel like you were treated like a number or a human?
I really enjoyed working with Dr Hesla. He is very direct, which I appreciated. (It surprised me initially since my previous unexplained fertility diagnosis with another doctor took me down a meandering, frustrating path and he discovered the root of the problem quickly.)
Describe your experience with your nurse.
They operated well as a team.
How was your experience with John Hesla?
After the first visit, appropriate AMH and other testing was done to determine the best course of action. He was very efficient and committed to the process of having treatment end with a successful birth.
What one piece of advice would you give a prospective patient of John Hesla?
You are in good hands.
Describe the protocols John Hesla used in your cycles and their degree of success.
We did a straightforward donor egg cycle, so I did shots for a few weeks beforehand.
Describe the costs associated with your care under John Hesla.
In line with other clinics.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
39
Treated
2016
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
5
Staff [Oregon Reproductive Med] is very warm and friendly, but Billing dept is not on-site and difficult to reach and communicate with. Pay in person at the time of each visit to avoid the billing department. Insurance coverage for basic labs is confusing. No straight answers.... my lab results were not interpreted to me.... She [Dr. Hurliman] was pleasant but did not offer any information or advice unless specifcally asked. No emotion perceived. just facts.
+ Read more
Age
39
Treated
2016
Success with this Doc
No
Race
Ashkenazi Jewish, Native American, Other
Income
$0 - $49K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
5
Describe your experience with Oregon Reproductive Medicine.
Staff is very warm and friendly, but Billing dept is not on-site and difficult to reach and communicate with. Pay in person at the time of each visit to avoid the billing department. Insurance coverage for basic labs is confusing. No straight answers.
During treatment, did you feel like you were treated like a number or a human?
She was pleasant but did not offer any information or advice unless specifcally asked. No emotion perceived. just facts.
Describe your experience with your nurse.
Sensitive & compassionate
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Amanda Hurliman?
Didn't feel she had any personal opinions/advice. unexplained infertility.... No explanation of lab results. Went to an accupunturist and she reviewed my labs, noticed my fsh levels were high so she was concerned about pcos.... recommended a naturopath.. why Dr. Hurliman never mentioned it is beyond me.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Come prepared with lots of questions because it's like pulling teeth to get her to tell you anything.
3
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33
Treated
2015
Success with this Doc
No
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
9
The waiting area is small, at peterkort [Oregon Reproductive Medicine]. Not completely private if discussing anything near waiting room or front desk. There are rooms for meeting and of course exam rooms. Artwork in waiting area was dark...People [nurses] took the time to put me at ease. Showed me how to do a trigger shot. Compassionate when we didn't have success...She [Dr. Hurliman] very thoroughly explained with pictures what was happening with my ovaries, pcos. Helpful for me to understand how hormones were working. Was gentle with encouragement to lower bmi but didn't say I couldn't pursue treatment. Did have some issues after using trigger shots a few months in a row, decided to check uterus by more than just ultrasound and found polyp.
+ Read more
Age
33
Treated
2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
9
Describe your experience with Oregon Reproductive Medicine.
The waiting area is small, at peterkort. Not completely private if discussing anything near waiting room or front desk. There are rooms for meeting and of course exam rooms. Artwork in waiting area was dark.
During treatment, did you feel like you were treated like a number or a human?
Caring and took the time to talk with and check in.
Describe your experience with your nurse.
People took the time to put me at ease. Showed me how to do a trigger shot. Compassionate when we didn't have success.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Amanda Hurliman?
She very thoroughly explained with pictures what was happening with my ovaries, pcos. Helpful for me to understand how hormones were working. Was gentle with encouragement to lower bmi but didn't say I couldn't pursue treatment. Did have some issues after using trigger shots a few months in a row, decided to check uterus by more than just ultrasound and found polyp.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Be open. Ask questions. Discuss expectations. Dr. Hurliman will have a conversation with you and help walk you through.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Letrozole with trigger shot.
Describe the costs associated with your care under Amanda Hurliman.
Labs, medications, visits, tests, ultrasounds. All out of pocket.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
7
Age
Treated
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
7
Tests ordered for my husband [at Oregon Reproductive Medicine] did not go through to the hospital. We had to re-ask. Had to ask multiple times for billing information. A nurse relayed one interpretation of a test result and then we heard a completely different one from the dr. The dr hadn’t seen latest test results before our consultation...Very good front desk staff. On time with appointments. Nice facilities. It’s still early on for us to know much about their lab or iui or IVF. The portal they use is challenging. We had to ask multiple times for things to be put on it and it is clunky.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
7
Describe your experience with Oregon Reproductive Medicine.
Very good front desk staff. On time with appointments. Nice facilities. It’s still early on for us to know much about their lab or iui or IVF. The portal they use is challenging. We had to ask multiple times for things to be put on it and it is clunky.
During treatment, did you feel like you were treated like a number or a human?
At times I felt very rushed in appt & that our questions were dismissed. Other times felt more time & patience were given.
Describe your experience with the nursing staff.
We seem to have been assigned multiple coordinators during the 4 months we’ve been there - not even sure at the moment who ours is!
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
How was your experience with Elizabeth Barbieri?
We are still in early stages but overall Dr. Barbieri was pretty good at explaining. Set reasonable expectations (didn’t overpromise) but could sometimes be dismissive of questions we had. At times showed warmth and humor but at other times abrupt.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
She will lay out process and steps clearly, but if you want a very warm, caring Dr, she may not be the best fit. She’s blunt, which at times we appreciated and at other times - during a miscarriage- was not a great fit for us.
Describe the costs associated with your care under Elizabeth Barbieri.
Not sure - haven’t yet reached higher cost procedures.
7
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
41 - 43
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 10 IVF, Egg Freezing, Donor Eggs, Surrogacy
Diagnosis
Poor Egg Quality
9
Patient care [at Oregon Reproductive Medicine] is a strength. The billing department is terrible. The statements aren't clear and we were once charged for a procedure that never happened. When we queried, they said it was for something completely different. We spent way to much time dealing with something that should have been straightforward.
+ Read more
Age
41 - 43
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 10 IVF, Egg Freezing, Donor Eggs, Surrogacy
Diagnosis
Poor Egg Quality
9
Describe your experience with Oregon Reproductive Medicine.
Patient care is a strength. The billing department is terrible. The statements aren't clear and we were once charged for a procedure that never happened. When we queried, they said it was for something completely different. We spent way to much time dealing with something that should have been straightforward.
During treatment, did you feel like you were treated like a number or a human?
I was an international patient (client). Dr. Hesla and his team were always kind.
Describe your experience with your nurse.
Julie responded quickly to emails and explained things well.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with John Hesla?
Again, I was an international patient so everything except transfer was done at my home clinic. Dr. Hesla was very helpful, knowledgeable, and kind. We appreciated him calling us when things were not going well and explaining next steps.
Describe the protocols John Hesla used in your cycles and their degree of success.
Donor eggs.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2015
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
8
I only have strengths to report. Professional and reliable and realistic. Nurses [Oregon Reproductive Medicine] knew the process and were friendly to myself and my quest. They are good communicators. Dr Hesla is wonderful and even recommended a gynecologist where I live in a rural area.... She was professional and prompt when responding to calls and emails.... Dr Hesla was professional yet endearing
+ Read more
Age
37
Treated
2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 Fertility Medications
Diagnosis
8
Describe your experience with Oregon Reproductive Medicine.
I only have strengths to report. Professional and reliable and realistic. Nurses knew the process and were friendly to myself and my quest. They are good communicators. Dr Hesla is wonderful and even recommended a gynecologist where I live in a rural area.
During treatment, did you feel like you were treated like a number or a human?
Dr Hesla was professional yet endearing
Describe your experience with your nurse.
She was professional and prompt when responding to calls and emails.
How was your experience with John Hesla?
Dr Hesla and his team were informative, straightforward yet nice and made me feel comfortable at every visit. He was responsive via phone and email and really cared about the outcome. He kept me informed and made sure I knew the process and risks.
What one piece of advice would you give a prospective patient of John Hesla?
That he will be be straight forward yet kind. He will be realistic with treatment goals and outcomes.
9
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
Yes
Treatment
7 IUI, IVF
Diagnosis
Unexplained
6
[ORM] very fancy and nice and clean...it was a nice facility very high class very clean lots of water and nice waiting areas...a few times where they didnt call things in when they said they would....the nurses were much nicer if very busy...[Cost Of Treatment] 24k...He [Dr. Bankowski] was ok, a nice man...He just was very quick. But he was nice. He;s not the hold your hand type though or give you a hug or anything. But he gets the job done!...very quick and a little cold...
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
7 IUI, IVF
Diagnosis
Unexplained
6
Describe your experience with Oregon Reproductive Medicine.
very fancy and nice and clean I dont have 200 charachters but it was a nice facility very high class very clean lots of water and nice waiting areas VERY GOOD IN TERMS OF PLACE I HAVE NOTHING ELSE TO WRITE THIS IS A VERY LONG SURVEY
During treatment, did you feel like you were treated like a number or a human?
human being just very quick and a little cold
Describe your experience with your nurse.
the nurses were much nicer if very busy
What specific things went wrong at this clinic?
  • Failed to send your chart to another clinic
  • Failed to consider drug intolerance
How was your experience with Brandon Bankowski?
He was ok, a nice man, a little better than Dr. Hesla. He just was very quick. But he was nice. He;s not the hold your hand type though or give you a hug or anything. But he gets the job done! Glad I went to ORM though I wish I had researched cheaper options as it was very expensive.
What one piece of advice would you give a prospective patient of Brandon Bankowski?
Make sure you are clear about what you need and want, the communication you want to have and how you need to be treated.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
I dont remember
Describe the costs associated with your care under Brandon Bankowski.
24k
5
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
ORM is very well operated, all doctors we saw were helpful. The patient portal was the only true thing we disliked mostly due to not being able to have a back and forth conversation and having to always create a new message if we had a question...$25,000 for an IVF cycle including CCS testing...Dr Barbieri was always very clear, concise, understand and explained everything fully. We never felt like we were rushed, or we were just another patient. Although we haven't yet had success, we wouldn't hesitate to recommend her.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
ORM is very well operated, all doctors we saw were helpful. The patient portal was the only true thing we disliked mostly due to not being able to have a back and forth conversation and having to always create a new message if we had a question.
During treatment, did you feel like you were treated like a number or a human?
She took significant time, was honest and listened to what we wanted.
How was your experience with Elizabeth Barbieri?
Dr Barbieri was always very clear, concise, understand and explained everything fully. We never felt like we were rushed, or we were just another patient. Although we haven't yet had success, we wouldn't hesitate to recommend her.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Make sure you're clear with her on what path you want to take, she's very open to changing a plan if you aren't comfortable with what's being suggested.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
Agonist protocol, did not work due to poor egg quality.
Describe the costs associated with your care under Elizabeth Barbieri.
$25,000 for an IVF cycle including CCS testing
10
Doctor
Elizabeth Barbieri
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
10
The clinic [Oregon Reproductive Medicine] is extremely clean and has a great system. My husband says it’s a assembly line to make babies but their system sure works. The main doctors seem to be always busy but their nurses are extremely nice and ensure to make you feel taken care of...All staff were extremely nice and treated me with care...She [nurse] was hands on and always available for us.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
The clinic is extremely clean and has a great system. My husband says it’s a assembly line to make babies but their system sure works. The main doctors seem to be always busy but their nurses are extremely nice and ensure to make you feel taken care of.
During treatment, did you feel like you were treated like a number or a human?
All staff were extremely nice and treated me with care
Describe your experience with your nurse.
She was hands on and always available for us.
How was your experience with Brandon Bankowski?
He was very clear on explanations but he was not available for retrieval or transfer which made us feel a bit discouraged. His pitch sounded a bit robotic but we knew he was a good Doctor by recommendations so we decided to go with him anyways.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
We were presented a cycle Based on my history. My care was basically done by his assistant Ranchel. We didn’t see him after the first visit. He wasn’t available for retrieval or transfer. But his staff was sure to make us feel comfortable we were well taken care of.
Describe the costs associated with your care under Brandon Bankowski.
Probably around $20k for full cycle plus 1k of egg freezing
10
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Lovejoy (Closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
The ORM Westside clinic is fantastic! It is small and provides personalized service, the way it should be. From scheduling to the lab to the nursing staff, everyone knows you. You are not just another number in their system, you are a real live person, with a real live medical history...Both Katy and Heather (Care Coordinators) were AMAZING! It was so nice to have caring, knowledgable Care Coordinators, as they serve as the link between patients and doctors. We always knew we could reach out the Katy or Heather at any time and we would be responded to very quickly. In addition to us being very satisfied with Dr. Hurliman, these two made our experience with ORM very positive. Dr. Hurliman has a great team, and they two ladies are a vital part of making the practice was it is! ...
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
The ORM Westside clinic is fantastic! It is small and provides personalized service, the way it should be. From scheduling to the lab to the nursing staff, everyone knows you. You are not just another number in their system, you are a real live person, with a real live medical history.
During treatment, did you feel like you were treated like a number or a human?
ORM's West clinic is small, which allows for very personalized service. Seeking fertility treatment can be a very scary and emotional process, but all of the staff at ORM was very friendly and compassionate throughout our entire treatment process. They knew us and our story, which helped us feel very comfortable and cared for. At ORM you are not just another number or patient, which is why fertility clinics should stay small. Small clinics with personalized service are few and far between when it comes to Western Medicine. Fertility treatments are a very emotional process for patients, keeping care personalized is imperative for successful outcomes. Thanks ORM!
Describe your experience with your nurse.
Both Katy and Heather (Care Coordinators) were AMAZING! It was so nice to have caring, knowledgable Care Coordinators, as they serve as the link between patients and doctors. We always knew we could reach out the Katy or Heather at any time and we would be responded to very quickly. In addition to us being very satisfied with Dr. Hurliman, these two made our experience with ORM very positive. Dr. Hurliman has a great team, and they two ladies are a vital part of making the practice was it is! They continued to reach out to us to check in throughout our pregnancy. Half way through my pregnancy we needed to changed OBGYN clinics and Heather and Katy were there to assist with referrals. We now see a OBGYN that we are EXTREMELY pleased with. Thank you Katy & Heather!
How was your experience with Amanda Hurliman?
Dr. Hurliman is the best of the best! She is smart, thorough, and compassionate. We always knew what to expect next as she is great about compassionately communicating all potential outcomes, good or bad. We never felt as though we were given false hope, realistic expectations were always communicated to us in a very caring way. And we always felt that if we had any questions or concerns outside of our appointments we could reach out to the clinic and Dr. Hurliman would respond in a very reasonable amount of time. We would highly recommend Dr. Hurliman to an couples seeking fertility treatments!
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Don't be afraid to ask questions. Dr. Hurliman is very knowledgeable when it comes to fertility treatments. She will give you the facts, without building any false expectations. She is an expert at what she does, but know that fertility treatments don't work for everyone. Dr. Hurliman will tailor your treatment plan to you and your needs, which is why open communication is so vital in the process. Ask questions and provide feedback.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
I remember going to our first injection class, and we were the only patients in the class to be on a Good Responder Antagonist protocol. This was our first IVF process, and of course I was thinking there was something wrong with me because all the other patients in the class were on different protocols than I was. I was confused about why so many other patients were on Agonist protocols and I was not. When I asked Dr. Hurliman she explained in great detail why she had chose that protocol for me, giving me a piece of mind that she had chosen a protocol specific to me and my situation. For me, injections were never easy, and Dr. Hurliman knew that about me. So, prior to starting any new medication or injections Dr. Hurliman went over the purpose for each in detail to help us understand the process on both a small and large scale.
Describe the costs associated with your care under Amanda Hurliman.
IVF is expensive, there is no doubt. But, all the costs were stated up front as best as possible. The wildcard in associated costs were what your insurance will and will not cover, specifically related to prescriptions. But, I definitely feel as though all associated costs were stated up front.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
0
From the front desk staff to nursing and MDs [at Oregon Reproductive Medicine - Portland Westside], everyone was rather cold. General lack of compassion at the offices. Terrible experiences with the billing offices, had to demand to see a financial counselor and when I got to the meeting all she did was read me an email she had already sent me. It felt like she was completely unprepared, she was unable to answer my questions, it was a horribly frustrating experience. No information on prior authorizations from my insurance were obtained prior to my treatment deposit being due.
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
0
Describe your experience with Oregon Reproductive Medicine.
From the front desk staff to nursing and MDs, everyone was rather cold. General lack of compassion at the offices. Terrible experiences with the billing offices, had to demand to see a financial counselor and when I got to the meeting all she did was read me an email she had already sent me. It felt like she was completely unprepared, she was unable to answer my questions, it was a horribly frustrating experience. No information on prior authorizations from my insurance were obtained prior to my treatment deposit being due.
During treatment, did you feel like you were treated like a number or a human?
I went for months without seeing her and didn't feel that she cared about whether or not I conceived. At no point did Dr.Hurliman contact me to ask if I wanted to continue IUI vs move on to IVF. I had to literally beg the staff to put me on her schedule to discuss starting IVF. I never felt like Dr. Hurliman had time for me or really cared about helping me move forward.
Describe your experience with the nursing staff.
I had several different coordinators in my year at ORM. The staff turnover and inconsistencies made it very difficult to know who I was supposed to contact with questions. I felt like I just kept getting passed off to different people.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
How was your experience with Amanda Hurliman?
I didn't feel at all connected to Dr. Hurliman and tried to switch doctors but was told by the clinic manager that it was too late in my cycle to switch. She is difficult to get in touch with so for many cycles I was left feeling like I was in the dark regarding my care and my plan for fertility treatments. When I did have contact with her she was great at explaining things factually but lacked compassion and understanding. Her unavailability- both in terms of her time and emotionally- made me feel not cared for.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Don't expect to be able to reach her if you have questions or need more in depth explaining of testing or OF your treatment plan.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
I decided that I would go on Clomid, she recommended the dose. I decided that I would do three IUIs- she performed none of them. I decided that I would move from IUI to IVF. None of this was "recommended " by my doctor- she never recommended anything, which made me feel like no one was "driving the bus"
Describe the costs associated with your care under Amanda Hurliman.
We were able to use insurance for our treatments. An ongoing frustration has been that ORM did not obtain prior authorization for treatments before requiring my $12,000 IVF deposit. No one from ORM made any effort to help me determine what was covered and what wasn't until I demanded that it be done. I'm sure I wasn't the first patient to use insurance for IVF, but the financial office certainly did not seem as though this was something that they were familiar or comfortable with doing.
0
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
8
[Oregon Reproductive Medicine's] West side is great. I feel like the downtown location is sometimes lacking in bedside manner as far as the nurses and receptionists are concerned. The phlebotamist at the west side location (Jerri) is my favorite. She just makes the whole thing easier... loved Heather. She gave me her e-mail and I was able to do a lot of corresponding with her that way....So expensive! IVF in total was probably about 20K with ICSI, No CCS testing. fresh transfer
+ Read more
Age
28
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
8
Describe your experience with Oregon Reproductive Medicine.
West side is great. I feel like the downtown location is sometimes lacking in bedside manner as far as the nurses and receptionists are concerned. The phlebotamist at the west side location (Jerri) is my favorite. She just makes the whole thing easier.
During treatment, did you feel like you were treated like a number or a human?
I like dr. Hurliman and her staff at the west side location. She is always friendly and honest. You have to be assertive and ask questions, otherwise a lot may be left unexplained or unsaid.
Describe your experience with your nurse.
I loved Heather. She gave me her e-mail and I was able to do a lot of corresponding with her that way. She was always prompt, and compassionate. No question was too small which I greatly appreciated. She was so down to earth and made me feel as if all of my fears and questions were perfectly reasonable.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Amanda Hurliman?
Dr. Hurliman is a very nice woman. Like many doctors she is sometimes over burdened. I had to make sure and ask questions, otherwise I sometimes felt that things were not thoroughly explained. She is good at explaining things and I fell like she gave us all the facts, with reasonable expectations.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Ask questions! Be your own heath care advocate. Sometimes she gets busy, remind her, or ask questions.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
My husband and I had 3 rounds of IUI. One with Chlomid and two with Femara. Both were unsuccessful. We tried naturally for 6 months, then proceeded to IVF with ICSI with a fresh transfer. I responded well to the femara and chlomid so I was put on a good responder antagonist protocol which was perfect for me. I deviated from my original IVF calendar by only one day of additional meds. We did a fresh transfer and I am now 5 weeks pregnant.
Describe the costs associated with your care under Amanda Hurliman.
So expensive! IVF in total was probably about 20K with ICSI, No CCS testing. fresh transfer
7
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
Katy [Nurse at Oregon Repro Med - Port W] is very responsive and a pleasure to have assisting with care. She was always ensuring I was aware of the next steps and would check up on us throughout the process. I could email Katy at any time if I had concerns. She was always willing to work through concerns or issues or share in the joy of procedures that went well. She was definitely a key component to making this process work and I couldn't have imagined it without her.
+ Read more
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
The Clinic is very professional and has a pleasant feel to it. Staff is very helpful and willing to assist in getting you the care you need especially if the person you need is away. They were willing to work with me when I confused the time of my appointment and worked me in. You will want to keep track of your own payments and charges as sometimes they can't see that you have a credit on your account and ask for payment. Once you mention it, they will resolve it. We didn't get to speak with a financial counselor but it all worked out in the end. So if financial topics are your concern, be sure to request a meeting with your financial coordinator. I never had problems working with the financial staff when I was confused about billings and they were always willing to assist. The phlebotomist at Westside is the best (Geri). She was always pleasant and reassuring when I was there which was often. The office are updated and always extremely clean. There is no doubt they care about you, your care and the environment that you receive it in. Weekend Nurse staffing is excellent and helped put me at ease if I had concerns.
During treatment, did you feel like you were treated like a number or a human?
Amanda and her team are very personable. She gets to know you and your family. The treatment is very personalized so they need to know your lifestyle and needs. It was a great experience.
Describe your experience with your nurse.
Katy is very responsive and a pleasure to have assisting with care. She was always ensuring I was aware of the next steps and would check up on us throughout the process. I could email Katy at any time if I had concerns. She was always willing to work through concerns or issues or share in the joy of procedures that went well. She was definitely a key component to making this process work and I couldn't have imagined it without her.
How was your experience with Amanda Hurliman?
Amanda is very thorough. She explained everything on the first day to us as if we had no knowledge of the procedures or options. Once we shared that we had done extensive research and knew what we wanted she skipped to details that would matter most to us. We explained we wanted to start as soon as possible so she immediately had us start the preliminary testing. This was very important to us as she was actually listening to what we wanted. The initial treatment was very smooth and as we inched closer to ovarian stimulation, we found a cyst which would push back egg retrieval. Though it was very disappointing, Amanda comforted us in the process and explained why it should be postponed and when we could start back up. I saw her several times during this process. Finally once it was gone, she continued the procedure just as promised. We even experienced an ice storm in the middle of the ovarian simulation process and were unable to get to an appointment the day before egg retrieval. Amanda thoroughly went through our his history and determined that the missed appointment would probably be okay, and it was. Egg retrieval was done the next day with another doctor but this was explained to us prior to it being done. Transfer was done roughly 6 weeks later with Amanda at the NW location which means she needed to leave her office to come to another facility for the procedure. She did a great job with the transfer, it was fast and professional. Amanda is extremely knowledgeable and has proven to be able to handle any situation that comes her way. I saw her most of my cycle with the exception of egg retrieval procedures. She was even willing to have a phone appointment. Thanks to Amanda, we are expecting a beautiful baby girl and baby boy in a few months. Amanda was so involved that we have promised to come see her once they are born!
What one piece of advice would you give a prospective patient of Amanda Hurliman?
It is very important to be straight forward with what you want or need. She is very good at adjusting her plan as needed so don't be afraid to talk to her about it.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We did the Ganirelix Protocol based on my test results. During the process, I took Doxycycline, Lupron, OCPs, Menopur, Ganirelix trigger shot, baby aspirin, daily injections of progesterone and twice a week injections of Estrogen (during and after transfer), suppositories of progesterone 3 times a day (after transfer). These were not all done at the same time. They were spaced as necessary.
Describe the costs associated with your care under Amanda Hurliman.
Costs are patient specific. They are broken into pre-treatment testing, phase 1 which will include any exams and egg retrieval procedures, Phase 2 which is your basic transfer charges. ICSI, Genetic Testing and other procedures you opt for will be in addition. The finance team will give you a great breakdown of the costs. Prescriptions are paid to the pharmacy you pick it up at and is not included in the cost estimate. Be aware if your cycle cancels, you will have additional costs due to the increased number of exams and visits. Acupuncture may be recommended so note that will be paid separately as well... but completely worth it. The first deposit will cover the basic costs of Phase 1 and the second deposit will cover the basic costs of Phase 2. All RML (laboratory) expenses are paid to ORM and they will coordinate payment to the lab.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
Katy [nurse at Oregon Repro Med - Port W] was completely on top of it! We absolutely loved her and are so thankful she was our nurse. She was always available to answer questions we had (which were many) and I knew she was always just a call away. She was so incredibly supportive, caring and informative. I honestly can't express enough how much I appreciate her and the rest of the staff...
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
I have nothing but positive things to say about this clinic. From the Dr.'s to the receptionist we had nothing but postie experiences with everyone.
During treatment, did you feel like you were treated like a number or a human?
I felt as though I had a relationship with Dr. Hurliman where I was able to completely trust that she cared about us and truly wanted to see us through as parents. I felt like she truly knew us on a personal level and could tell when I was worried or nervous about something without me even having to say that I was and she took the extra time to explain things to me as well as encourage me without giving false hope.
Describe your experience with your nurse.
Katy was completely on top of it! We absolutely loved her and are so thankful she was our nurse. She was always available to answer questions we had (which were many) and I knew she was always just a call away. She was so incredibly supportive, caring and informative. I honestly can't express enough how much I appreciate her and the rest of the staff
How was your experience with Amanda Hurliman?
Dr. Hurliman is a compassionate and caring Dr. that you can tell truly cares about her patients. She explained everything to us throughly and I never felt like I was uninformed about what the plan was or what the next step would be. Going through fertility help was one of the most difficult and heart wrenching experiences I've ever gone through and I needed a Dr. like her that was gentle and caring but also didn't give false hope. I felt like I knew what we were up against but I had a team that went beyond my husband and I that was going to do everything in their power to give us our dream of becoming parents.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Go into the experience knowing that if it is possible they will get you there! Expect a caring Dr. that will keep you well informed and wants the best for you.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We were very hesitant to go do ivf and wanted to try several cycles of iui first and use ivf as the absolute last result. Dr. Hurliman let us do 4 or 5 cycles of iui before we went into the ivf process. During that time I was on letrozole and trigger shots and my husband was on clomid. Once we started the ivf process my husband continued the clomid while I started on injections and birth control. I do not remember all the names of the meds during this time or the dosage
Describe the costs associated with your care under Amanda Hurliman.
It was over $20,000
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
29
Treated
2016
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
3
The [Oregon Repro Med - Port W] clinic itself seems well organized including check in and check out processes. Initial confusion about parking was handled very well. My first appointment there I was disappointed to have the front desk person assume "You must be here as an egg donor." I guess it's because they assumed I was so young I wasn't infertile, causing me embarrassment to have to tell them this. There were also screaming toddlers in the lobby, seemed in poor taste...
+ Read more
Age
29
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage
3
Describe your experience with Oregon Reproductive Medicine.
The clinic itself seems well organized including check in and check out processes. Initial confusion about parking was handled very well. My first appointment there I was disappointed to have the front desk person assume "You must be here as an egg donor." I guess it's because they assumed I was so young I wasn't infertile, causing me embarrassment to have to tell them this. There were also screaming toddlers in the lobby, seemed in poor taste.
During treatment, did you feel like you were treated like a number or a human?
IVF was discussed in our first appointment, despite no indication of anything wrong. Scheduling was a nightmare, they often wouldn't offer times/days until the last minute, and I never had a choice about when I could come in. I guess they assume no one has a job? I typically had a 50/50 chance if the nursing staff would call back the day I called, which exponentially increases stress since they don't want you to call until day 1 of your cycle to discuss scheduling. I often had to call them myself on issues after waiting days past the time they said they would call me.
Describe your experience with the nursing staff.
When I would go into the offices they were friendly, good at drawing blood and providing comfort. I often felt dismissed on the phone. I had a very bad experience after being told some labs were abnormal that "they weren't abnormal enough to change anything" despite me finding multiple sources of literature saying otherwise. I was even inaccurately told that maybe the labs were abnormal because I wasn't fasting. Which one, they never told me to fast and two, the lab confirmed with me fasting wouldn't affect the results. It completely lost my trust.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
How was your experience with Elizabeth Barbieri?
I believe Dr. Barbieri's strengths included being straight forward and compassionate. Her weaknesses seemed to be dismissiveness of worries regarding abnormal labs or bringing up studies showing something different than the recommendations.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
It would make a big difference if it seemed like the goal was to find the cause of infertility rather than just starting treatment regardless of the cause.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
We were recommended to immediately start clomid + HSG + injection trigger + IUI. The rationale provided was it was because we were "unexplained" and I had trouble finding peak days on ovulation tests.
Describe the costs associated with your care under Elizabeth Barbieri.
An IUI cycle was quoted around 2k for each one. And IVF in the range of 20K
3
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
The strategy at ORM seems to be strongly quality over quantity. I have no diagnosis outside of unexplained infertility. I was given an Antagonist protocol. I was started with birth control pills and doxycycline. Later I started dexamethasone. After my suppression check I was not quite suppressed enough so they had me do a few days of Cetrotide to get my estrogen levels down. That worked, so I then started all my injectables: Menopur (2) and Gonal F (150). On day 6 they added Cetrotide back. I did 10 days total of injections before I took my trigger shot. My doses were never adjusted, except on the final day when my Gonal-F was reduced to 75. At the egg retrieval, 11 eggs were retrieved and all were mature. 9 of the 11 fertilized. 5 of the 9 made it to day 5 and were biopsied/frozen for CCS testing. All 5 came back as normal.
+ Read more
Age
31
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
I can't think of a single thing wrong with ORM. They are very clean, warm, professional, and thorough. The same staff is present all the time (i.e. they aren't too big), so you begin to recognize the same faces over and over. The waiting area is tactful and compassionate (i.e. no signage or environment cues to remind you that you don't have children). I loved that their office is available on weekends for appointments (at the Downtown location). The Westside location was very convenient for us during weekdays. Exam rooms are clean and calming. Meeting rooms/offices are professional but not cold/"sterile." They have an amazing genetic counselor (Serena!). And Westside has an amazing receptionist (Jennifer!). I just loved coming there, despite the reason for it!
During treatment, did you feel like you were treated like a number or a human?
I always met with Dr. Hurliman at each appointment, except at weekend appointments. I always received prompt return phone calls/messages whenever I had a question. Dr. Hurliman was always present when with me, well-prepared for the meeting, and felt very authentic in her communication style.
Describe your experience with your nurse.
Katy was incredibly kind, happy, and present whenever I met with her. She always responded promptly and thoroughly to my messages. I felt like she was genuinely sad/happy with me through the whole journey. She gave me whatever time I needed to ask every question I could think of.
How was your experience with Amanda Hurliman?
She is amazing at explaining the process. Whenever we had a sit-down meeting, e.g. to discuss IVF, she drew out the whole process and we were able to take that image/notes with us. She gave us ample time to ask all our questions and never rushed us out, even when we sometimes went over time. It did seem like it took some time to build a more personal rapport with her, but as she got to know us better, I felt like her demeanor was more and more caring and gentle.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Don't be afraid to share the personal side of what this experience means to you, or your hopes and fears. She seems to respond well when a patient opens up a bit, which allows her to have a more personal relationship with you.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
The strategy at ORM seems to be strongly quality over quantity. I have no diagnosis outside of unexplained infertility. I was given an Antagonist protocol. I was started with birth control pills and doxycycline. Later I started dexamethasone. After my suppression check I was not quite suppressed enough so they had me do a few days of Cetrotide to get my estrogen levels down. That worked, so I then started all my injectables: Menopur (2) and Gonal F (150). On day 6 they added Cetrotide back. I did 10 days total of injections before I took my trigger shot. My doses were never adjusted, except on the final day when my Gonal-F was reduced to 75. At the egg retrieval, 11 eggs were retrieved and all were mature. 9 of the 11 fertilized. 5 of the 9 made it to day 5 and were biopsied/frozen for CCS testing. All 5 came back as normal.
Describe the costs associated with your care under Amanda Hurliman.
For our IVF (egg retrieval and frozen embryo transfer with ICSI and CCS testing), we paid approximately $11,500 out of pocket. I have good health insurance coverage for infertility treatment and medications.
9
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
33
Treated
2015
Success with this Doc
No
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
0
In my opinion, the weaknesses of this clinic [Oregon Reproductive Medicine] include an overall lack of compassion for patients, improper billing of insurance, failure to explain treatment options and procedures thoroughly without prompting. The strengths would be that it's open every day if you need to get in for an appointment.
+ Read more
Age
33
Treated
2015
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
0
Describe your experience with Oregon Reproductive Medicine.
In my opinion, the weaknesses of this clinic include an OVERALL LACK OF COMPASSION for patients, improper billing of insurance, failure to explain treatment options and procedures thoroughly without prompting. The strengths would be that it's open every day if you need to get in for an appointment.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman always seemed rushed when I saw her like she had to move quickly in order to get to another patient. She wouldn't readily give information out, it felt like I had to dig for answers and ask all of the questions.
Describe your experience with the nursing staff.
The best person at ORM is the phlebotomist. She drew my blood perfectly, on the first time, every time. I just felt lost in the shuffle by the rest of the staff at ORM.
What specific things went wrong at this clinic?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Amanda Hurliman?
As a patient, I feel like there was an overall lack of a compassionate bedside manner. This does not just apply to Dr. Hurliman, but to most of the staff I encountered at the clinic. I definitely felt like I was just a number and a dollar sign. For something so personal to me and my husband, I feel like Dr. Hurliman knew nothing about us as people and didn't even try to get to know us. In and out... as quickly as possible.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Take time to get to know your patients. Offer more information... not just when prompted by questions. It's hard to know what to ask when you're just starting down the infertility path.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Dr. Hurliman only prescribed clomid for me with IUI's. I wish she would have told me injectibles with IUI were a possibility. I was probably on clomid for too long, according to my new RE, who switched my protocol immediately upon reviewing my case.
Describe the costs associated with your care under Amanda Hurliman.
As mentioned before, ORM will make you pay up front for some things (like medication) without billing your insurance first. My insurance was not too pleased with that protocol.
1
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids
10
I loved Katy. She was really responsive, always called me within hours of my appointment to go over my results and my protocol. She was really responsive and an absolute sweetheart....ORM was great- I went to the smaller clinic for the majority of my appointments, which had a smaller staff. That means that I saw the same person for blood draws every time, the same nurse, and my same doctor. I'm not sure if this is consistent with the larger downtown location. I also appreciated ORM's IVF orientation sessions (two of them, overview and injection training)- made me feel very confident in moving through the process.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Uterine Fibroids
10
Describe your experience with Oregon Reproductive Medicine.
ORM was great- I went to the smaller clinic for the majority of my appointments, which had a smaller staff. That means that I saw the same person for blood draws every time, the same nurse, and my same doctor. I'm not sure if this is consistent with the larger downtown location. I also appreciated ORM's IVF orientation sessions (two of them, overview and injection training)- made me feel very confident in moving through the process.
During treatment, did you feel like you were treated like a number or a human?
I was very happy with my care at ORM under Dr. Hurliman. We had a very candid long discussion at the beginning of my treatment where she laid out all of my various options and discussed with me my ultimate family goals. I was able to direct exactly what I wanted to happen- she was willing to do more IUIs if I wanted, or to go straight to IVF. I felt like she was always very informed about my care, very excited for me, and very involved in my treatment. Immediately after my FET, I remember she came over to me and just rested her hand on my head in a very supportive gesture which was immensely calming- I felt like we were partners in my treatment. When that transfer resulted in pregnancy, Dr. Hurliman and the entire team were so excited for me.
Describe your experience with your nurse.
I loved Katy. She was really responsive, always called me within hours of my appointment to go over my results and my protocol. She was really responsive and an absolute sweetheart.
How was your experience with Amanda Hurliman?
I found Dr. Hurliman to be very thorough in explaining every step along the way and making me feel comfortable as we proceeded though the IVF process. I saw her for every single appointment but the egg retrieval, because ORM has the doctors share duties for egg retrieval. She did every single monitoring appointment and my frozen embryo transfer.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We started with an IUI while I was doing the basic testing (Clomid Challenge, etc.) Then we moved into stimulation for IVF- I did an antagonist protocol. I can't remember why, but I remember the pros/cons of antagonist vs. one of the lupron protocols were explained to me and I agreed with antagonist. I had 12 days of medication and monitoring because Dr. Hurliman wanted my follicles to develop. I retrieved 21 eggs, 19 of which were mature and 16 of which fertilized with ICSI. I had 8 embryos make it to Day 5, at which time they were biopsied for PGD testing and frozen. I had 7 embryos come back as chromosome-normal. For the frozen embryo transfer, Dr. Hurliman discussed that I could do a "natural" FET or a medicated FET. I chose the medicated because I wanted to make sure that I could control the date of transfer and because I didn't find the injections to be that bad. My single embryo transfer resulted in a pregnancy- I had frequent monitoring with Dr. Hurliman until I was released to my OB-GYN at 10 weeks pregnant. I wish I could have stayed with her for my whole pregnancy because I felt that I got MUCH more individual attention at ORM than at my OB-GYN.
Describe your experience with your monitoring appointments.
I was able to schedule my monitoring appointments for first thing in the morning, which worked best with my schedule.
Describe the costs associated with your care under Amanda Hurliman.
I believe that the IVF was approx $16k, PGD testing of up to 9 embryos was approx. $5k, and my frozen embryo transfer was approx. $3k. Medications were approx. $2.5k.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2015
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
...I did have some issues with billing [at Oregon Repro Med - Port W] that were resolved quickly. I was sent a few bills for misc. things when I had already paid the deposit. I contacted the billing department and they told me to ignore the bills they were an error. After I became pregnant I had to contact billing for a refund of the credit we had with them. This was not an issue, just something to be aware of...
+ Read more
Age
35
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
Describe your experience with Oregon Reproductive Medicine.
Very pleased with Dr. Hurliman, nurse Heather Fivas, and the rest of their staff. I did have some issues with billing that were resolved quickly. I was sent a few bills for misc. things when I had already paid the deposit. I contacted the billing department and they told me to ignore the bills they were an error. After I became pregnant I had to contact billing for a refund of the credit we had with them. This was not an issue, just something to be aware of. It's not automatically refunded after a successful pregnancy. Also, when we first became patients at ORM my husband went in to provide a sperm sample for freezing, and he was told he needed to take a few tests before he could leave his sample. He didn't realize that ORM hadn't received our medical records from Kaiser yet, and he had already taken the tests - $500 wasted. Make sure ORM has received your medical records before leaving sperm samples!
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman and her team really care about their patients, and I received amazing support during my three IVF cycles.
Describe your experience with your nurse.
I LOVE Heather!!! I always looked forward to seeing her at all my appointments. Sitting and talking with her was like talking to a lifelong friend. She cares so much about her patients, and would do anything to help me during this very difficult process. I truly don't know what I would of done with out her. She made a huge difference in my treatment. My husband was out of town a lot for work during my IVF cycles, so I had to administer all the shots to myself. I kept messing up my doses, and Heather would always laugh with me and show me what I was doing wrong. She even drew a bullseye on my rear end for the progesterone shots. One cycle I did 8 shots a day, the other two I did six. It was such a stressful time, and I wanted to make sure I did everything correctly. A few times I cried in frustration to Heather, and she always did anything she could to help. I had difficulty with one med in particular, and for my last cycle she even put all the doses in syringes for me so I didn't have to worry about getting it right. After I got pregnant, and I would come in for my scans to make sure everything was alright, I remember her waiting outside my door with tears in her eyes hoping for good news. Heather was rooting for me every step of the way. She will forever have a friend in me. She went above and beyond her role at ORM, and I will forever be grateful to her. Love that girl!!!
How was your experience with Amanda Hurliman?
I did three IVF cycles with Dr. Hurliman, and she was amazing throughout the entire process. I was diagnosed with DOR a few months before my 34th birthday. We were trying for our second child, and the diagnosis totally devastated me. I cried through the entire first few meetings my husband and I had with Dr. Hurliman. She was very kind, but let me know that my chance of success was more in-line with the over 43 year old group (my FSH was very high 21.42). Dr. Hurliman suggested donor eggs would be my best chance of success, but I wasn't ready for that and wanted to try with my own eggs. Dr. Hurliman listened to me, and we came up with a plan to move forward. I never felt that she pushed donor eggs on me, and I greatly appreciated that. However, she did provide realistic expectations - My chance of success using my own eggs was low. My first two cycles were canceled at different stages of the IVF process. My third IVF cycle wasn't looking much better (only 2 mature follicles). Dr. Hurliman gave me the option to cancel that cycle or proceed. I decided I had zero chance of success if I didn't try, so I went forward with the retrieval. One egg fertilized, and on day 5 it was a day behind in development, but I decided to proceed with the fresh transfer. On the day of the transfer I remember telling my nurse Heather “It’s a beautiful day for a miracle." I now have a perfectly healthy 3 month old baby girl. There were many times during this process that Dr. Hurliman could of gave up on me. With my high FSH she could of refused me service from the time I first walked in her door like many other fertility clinics would of done, but she didn’t. She could of let me know I wasn’t a candidate for IVF using my own eggs, but she didn’t. She could of canceled my third cycle without giving me the option to proceed, but she didn’t. Dr. Hurliman never gave up on me, and I love her for it. I wouldn’t have my miracle baby without her. She is a brilliant doctor that listens to her patients, laughed with me on the good days, and offered compassion on the tough days. I always felt like she was on MY team. I wasn’t just a number. She deeply cared about me and kept tweaking my IVF cycles/meds to try and help me succeed in having the baby I desired so deeply. I have tears in my eyes as I’m writing this. It was a rough year, but we did it Dr. H!!! My baby girl is perfect in every way, and we love her so much. There are no words to express how grateful we are to Dr. Hurliman. I highly recommend her to anyone needing fertility services.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Get as healthy as you can for your fertility treatment(s). I lost 25 lbs., ate only organic foods - lots of fruits and vegetables, followed an alkaline diet, eliminated foods from my diet (sugar, caffeine, wheat, dairy and alcohol), took a bunch of herbal supplements & Chinese herbal tea, walked an hour or more daily, quit my job as a graphic designer to reduce stress in my life, listened to the Circle+Bloom IVF & IUI relaxation and meditation CDs every night, and did acupuncture twice a week (moxa sticks & hot foot baths too!). I'm not sure if any of these things helped or not, but I know it helped me emotionally. Gave me a sense of control in a situation I had no control over. It helped to be working toward something. Dr. Hurliman didn't suggest theses things specifically, so do your own research and try things that make sense to you. Even if it seems crazy - who cares! Dosen't hurt to try things. I know I was desperate for a successful outcome, and now I have my little miracle.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Me = 34 years old; Diagnosis = DOR; AMH = 0.33; FSH = 21.42; Husband = Low sperm count. IVF Cycle 1 = Lupron 40 Flare with Omnitrope protocol. 150 Menopur and 300-425 Follistim. We thought we had 4 mature follicles, but ended up just having 3 mature eggs at collection. One egg fertilized, and on day 5 it was a day behind in development so we gave it an extra day. It arrested and the cycle was canceled. IVF Cycle 2 = Antagonist protocol converted to HMG/IUI. Follistim 150. Only 2 mature follicles, so we thought we could do better and canceled the cycle before egg collection. The IUI was unsuccessful. This was the 4th IUI I tried (3 with my OBGYN before I came to ORM - all unsuccessful). IVF Cycle 3 = Estrogen Priming Antagonist protocol. 150 Menopur and 300-425 Follistim. Only two mature follicles, two mature eggs collected, one egg fertilized, and day 5 it was a day behind in development but we went ahead with the fresh transfer on day 5. I now have a perfectly healthy 3 month old baby girl. I am so thankful to my ORM team!
Describe the costs associated with your care under Amanda Hurliman.
ORM 3 rounds of IVF (2 rounds canceled at different stages) = $28,551.00 Medications = $16,256.67 Acupuncture = $3,600 Oregon Anesthesiology = $1,134 Labs/IUI's outside of ORM = $1,458.33 TOTAL COST = $51,000 Kaiser only covered the IUI's we did with them - Not our IVF treatments. The itemized info above was 100% out of pocket. Worth every penny!!!
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 IUI, 2 IVF, Donor Sperm, Surrogacy
Diagnosis
Poor Egg Quality, Other
10
The clinic [Oregon Reproductive Med] is very organized and clean. Everyone (billing, genetic counseling, front desk, nursing, etc.) is very friendly and willing to help you in any way. We've never had any issues or disliked any of our interactions with anyone. A dislike would have to be the limited, tight parking lot of the downtown office.... we spent about $32k on our IVF with PDG - this includes medications from an outside pharmacy.
+ Read more
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 2 IVF, Donor Sperm, Surrogacy
Diagnosis
Poor Egg Quality, Other
10
Describe your experience with Oregon Reproductive Medicine.
The clinic is very organized and clean. Everyone (billing, genetic counseling, front desk, nursing, etc.) is very friendly and willing to help you in any way. We've never had any issues or disliked any of our interactions with anyone. A dislike would have to be the limited, tight parking lot of the downtown office. But I rather have tight parking at a great clinic, than easy parking at a mediocre clinic.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman has always been very personable. She always makes sure to give us her full attention making sure all of our questions are answered.
Describe your experience with your nurse.
When we first began at ORM, we had Katy as a nurse. She was amazing, and we loved her. Katy has moved onto other opportunities and Heidi took her place. Heidi is super nice. I do wish she communicated a little more, but in the end, I get the information I need - sometimes I just have to reach out and request it.
What specific things went wrong at this clinic?
  • Lost appointments
  • Provided conflicting information
How was your experience with Amanda Hurliman?
Dr. Hurliman has always been very nice and informative with us. She answers our questions completely never making us feel like an annoyance (no matter how ridiculous the questions are). Unfortunately we haven't had a successful pregnancy yet, but Dr. Hurliman is there with us every step of the way. She cares about our success just as much as us and isn't in this industry just to make money.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
If you have questions, just ask! She will answer your questions thoroughly and completely.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We have done just about every treatment out there, so this may take a while... We first starting seeing Dr. Hurliman after our third miscarriage and learning of my unicornuate uterus. During the pre-diagnosis testing, we learned of my husband's chromosomal inversion. With these results, we assumed our miscarriages were a result of the chromosomal inversion so we embarked on IVF with PDG. We ended up with 1 balanced embryo (out of 10 fertilized, 2 made it to day 5 and were tested). We then had a failed FET. Since we didn't get the results we were hoping for, we decided to proceed with IUI with DS. Our first IUI cycle was unsuccessful (using Clomid). The next three months I used Clomid and Letrozole and proceeded to ovulate from my unconnected ovary. Since we were using DS, we didn't not proceed with the IUI those months. On our 5 cycle trying IUI, we used injectable medication to make both of my ovaries respond. This cycle went beautifully and we received a positive pregnancy test. Unfortunately, we miscarried at 7 weeks. Realizing my uterus was not going to be able to sustain a pregnancy, we decided to move forward with IVF with PGD and a GC. We retrieved my eggs, and fertilized half of the eggs with my husband's sperm and half with DS. Out of 13 fertilized embryos, 2 made it to day 5 (1 from husband, 1 from DS). Being able to see and compare the results from embryo with my husband vs. embryos with the DS, we learned that my eggs are vary poor quality. This was a complete shock because all of my other testing came back normal. Although this was a very disappointing discovery, we ended up with 1 balanced embryo and had a successful FET with our GC. Everyone was so happy - Dr. Hurliman and her staff shared our excitement. Unfortunately, we lost the pregnancy at 8 weeks. Everyone was devastated - again, Dr. Hurliman and her staff shared our emotions. Right now we are in the process on where to go from here and again, Dr. Hurliman is right here with us. This survey asked if we have received the results we wanted - I put it's too soon to tell because it's a hard question to answer. Technically, Dr. Hurliman has done a brilliant job and we have gotten pregnant twice. But in the end, we don't have a sweet little baby in our arms. Although we haven't gotten our happily ever after yet, Dr. Hurliman has done everything in her power to help us. She has been here every step of the way and continues to try and use the science to meet our specific needs. Although we haven't been able to reach our end goal, I wouldn't consider it to be Dr. Hurliman or her staff's fault - no matter how hard you try, sometimes science can't fix you.
Describe the costs associated with your care under Amanda Hurliman.
I don't completely remember the costs, but I we spent about $32k on our IVF with PDG - this includes medications from an outside pharmacy.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
38
Treated
2016
Success with this Doc
No
Treatment
3 IUI, 3 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Poor Egg Quality, Unexplained
7
The clinic [Oregon Reproductive Medicine] is excellent--friendly, warm, organized, etc. They have great success rates, even though I wasn't successful there.... The embryologists are lovely, my clinical coordinator, Jenni, was wonderful. Just didn't like my nurse at all... She was cold and distant. When she told me that I had had a chemical pregnancy, she left a cold, compassion-less vm, at the end, saying "let me know if you have any questions or concerns..."
+ Read more
Age
38
Treated
2016
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
3 IUI, 3 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
Poor Egg Quality, Unexplained
7
Describe your experience with Oregon Reproductive Medicine.
The clinic is excellent--friendly, warm, organized, etc. They have great success rates, even though I wasn't successful there. I can't think of any weaknesses. I think it's a great clinic. The embryologists are lovely, my clinical coordinator, Jenni, was wonderful. Just didn't like my nurse at all
During treatment, did you feel like you were treated like a number or a human?
Dr Barbieri is pretty blunt and honest, which I appreciate. After my failed cycle, she was compassionate, but also not very encouraging. She seemed to want me to go somewhere else (to another clinic)
Describe your experience with your nurse.
I did not like Katie at all. She was cold and distant. When she told me that I had had a chemical pregnancy, she left a cold, compassion-less vm, at the end, saying "let me know if you have any questions or concerns..." Of COURSE I had concerns..It seemed like a stock vm to me. If I ever go back to ORM, I would request a different nurse.
How was your experience with Elizabeth Barbieri?
Strengths: candid, clear, to the point, smart Weaknesses: always seemed in a hurry. After my failed cycle, she suggested I use a surrogate, which seemed way too early given that I have decent AMH, make embryos and am otherwise healthy. It upset me that she brought up that possibility so soon.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
She's not warm and fuzzy, but she'll tell it like it is. She has full confidence in her lab and the clinic.
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
Antagonist protocol. Freeze all. Then transfer one embryo. I made 24 eggs. 6, 5 day embryos. Only 1 was genetically normal. One was mosaic. They transferred that one healthy one and I had a chemical pregnancy. They don't transfer mosaics.
Describe the costs associated with your care under Elizabeth Barbieri.
20K I think for an IVF cycle
3
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
6 IUI, Donor Sperm
Diagnosis
10
Whitney [nurse at Oregon Repro Med - Port W] was who I talked to when I called in with questions or frustrations. She was absolutely amazing! She was always so patient and never rushed me off the phone. More than once I called crying and confused, and she took the time to comfort me and calm me down. She is filled with hope, but also very realistic. Any question she didn't immediately know the answer to, she would ask Heather and get an answer. Everybody at the clinic was awesome!...
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, Donor Sperm
Diagnosis
10
Describe your experience with Oregon Reproductive Medicine.
The staff at the clinic was very easy to reach and communicate with.
During treatment, did you feel like you were treated like a number or a human?
Dr. Hurliman and all the staff knew myself and my partner by name.
Describe your experience with your nurse.
Whitney was who I talked to when I called in with questions or frustrations. She was absolutely amazing! She was always so patient and never rushed me off the phone. More than once I called crying and confused, and she took the time to comfort me and calm me down. She is filled with hope, but also very realistic. Any question she didn't immediately know the answer to, she would ask Heather and get an answer. Everybody at the clinic was awesome!
How was your experience with Amanda Hurliman?
Dr. Hurliman is a great communicator who doesn't beat around the bush, but shows compassion. She is an expert in her field, but is not cocky and is easy to talk to. She was always willing to take extra time to answer any questions we had.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Don't be afraid to ask questions. No matter how stupid you might think the question is, Dr. Hurliman will always give you an honest answer and never make you feel dumb for asking.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
First, we did three unmedicated cycles of iui. The final three rounds I was on Clomid. The fourth iui resulted in a chemical pregnancy. I am 10 weeks pregnant from the 6th iui. For the first few cycles they did a baseline ultra sound. For all the cycles they did a mid cycle ultrasound.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 IUI, 2 IVF, Donor Sperm, Surrogacy
Diagnosis
Poor Egg Quality, Other
10
The transition between the two locations [Oregon Repro Med] is both convenient and difficult. It's nice to have a consistent location where you go every time, but I enjoy the fresh change meeting at a different location. The rotation of doctors conducting the procedures can seem daunting but there are several sets of eyes on your case.... Every member of the team is very supportive. I feel that they are invested in our success and have felt the disappointment with the lack there of.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 2 IVF, Donor Sperm, Surrogacy
Diagnosis
Poor Egg Quality, Other
10
Describe your experience with Oregon Reproductive Medicine.
The transition between the two locations is both convenient and difficult. It's nice to have a consistent location where you go every time, but I enjoy the fresh change meeting at a different location. The rotation of doctors conducting the procedures can seem daunting but there are several sets of eyes on your case.
During treatment, did you feel like you were treated like a number or a human?
I feel like Dr. Hurliman is very invested in our case. She has been very supportive and I feel she is truly rooting for us to have success.
Describe your experience with the nursing staff.
Every member of the team is very supportive. I feel that they are invested in our success and have felt the disappointment with the lack there of.
How was your experience with Amanda Hurliman?
My wife and I have had many struggles throughout this process. Dr. Hurliman has always been able to give us hope that the next step will work. Each step of this process is difficult to cope with and process. Dr. Hurliman has been able to aid us through the hurt of not yet having success and instilling hope for the next attempt. Each time we have a set back Dr. Hurliman has been able to adjust our process to give us the best chance for success.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Be patient. This process doesn't just happen over night, and it is easy to get caught up in the instant gratification environment of today. Dr. Hurliman takes time for your relationship to build but with patience it is a rewarding one. She is. Invested in her patience.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
40
Treated
2016
Success with this Doc
No
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
7
The nursing staff [Oregon Reproductive Med] was so easy to work with, understanding, and helpful. To them I never felt like just a number. They were always there when I had a question and if not would always get back in touch with me quickly....When we lost our twins at 12 weeks and I notified the office they never really outreached to me like they cared.... [Cost Of Treatment] We payed 30,000 for services and medication
+ Read more
Age
40
Treated
2016
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
7
Describe your experience with Oregon Reproductive Medicine.
The nursing staff was so easy to work with, understanding, and helpful. To them I never felt like just a number. They were always there when I had a question and if not would always get back in touch with me quickly.
During treatment, did you feel like you were treated like a number or a human?
I felt like she cared but once there was a postive pregnancy result after 9 weeks I was released to my regular obgyn. When we lost our twins at 12 weeks and I notified the office they never really outreached to me like they cared.
Describe your experience with the nursing staff.
I feel like the nursing staff was most helpful. There was one nurse that was always so kind and helpful whenever I called with questions. I'm sorry I can't remember her name.
How was your experience with Amanda Hurliman?
Dr. Hurliman was very nice and explained things to my husband and I. We were mostly happy with our care but once we had a positive pregnancy result I feel like that was all that was important to her. When we lost our babies there was no follow up.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
Make sure you ask questions through the whole process. You are spending a lot of money and it is a very emotional process. Don't be afraid to ask if you don't understand something!
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
We did injectables with egg retrival then chromosonal screening on the embryos and froze them. Transfer of one embryo was done as it was the only one with normal chromosomes
Describe the costs associated with your care under Amanda Hurliman.
We payed 30,000 for services and medication
7
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Male Factor
9
The [Oregon Repro Med - Port W] clinic is very professional, organized, and comfortable. The staff was very pleasant to work with (esp. the women who would check us in and take our blood)...[Nurse] Katy was easy to work with. Sometimes I got the feeling like I was "bugging" her. Overall, I was pleased with our encounters and enjoyed dealing with her and the rest of the staff...
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor
9
Describe your experience with Oregon Reproductive Medicine.
The clinic is very professional, organized, and comfortable. The staff was very pleasant to work with (esp. the women who would check us in and take our blood).
During treatment, did you feel like you were treated like a number or a human?
The demeanor of Dr. Hurliman is very matter-of-fact / black and white. I'm just not totally used to that style of treatment.
Describe your experience with your nurse.
Katy was easy to work with. Sometimes I got the feeling like I was "bugging" her. Overall, I was pleased with our encounters and enjoyed dealing with her and the rest of the staff.
How was your experience with Amanda Hurliman?
She comes across very "matter-of-fact" with less compassion or emotion than I'm used to. On the other hand, she was very professional and helped us get pregnant so I really can't complain with the overall experience.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
I trusted her treatment plan for my husband and I and never questioned why she was doing what she was doing. It worked and that's what matters most. She just won't give you the "warm and fuzzies".
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
I can't remember much of the specifics and why she decided they were right for us. I do remember that we kept our trust in her throughout the process and tried to be patient.
Describe the costs associated with your care under Amanda Hurliman.
Unfortunately, our insurance did not cover any services coded as "infertility" so overall, the experience was very expensive.
6
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2015
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Unexplained
10
They [Oregon Repro Med - Port W] were almost always on time. There are so many options when calling that it is hard to get to who you want to talk to without waiting several minutes...There are two locations. I had an appointment at the new clinic downtown and the receptionist wrote the address on my appointment card, when I showed up, they said it was the other location. My signed contract with my husband and I was sent in twice and "received" and then "lost."
+ Read more
Age
31
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
They were almost always on time. There are so many options when calling that it is hard to get to who you want to talk to without waiting several minutes.
During treatment, did you feel like you were treated like a number or a human?
She listened well and you could tell she wanted to help us have a family.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
How was your experience with Amanda Hurliman?
She explained every step with great details and drawings. I still have them today. She made us feel comfortable. She gave us options while also inserting her opinion. She followed up with me even when not necessary.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
She tells it like it is. Very matter of fact but also is compassionate.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
IUI with femara only 1 time since I had done this 4 times prior without success. She recommended I do this 6 times total but the last one was cancelled due to a cyst. Once we moved to IVF I was prepared for a frozen transfer due to the large amount of eggs they were expected to receive since I have PCOS. I did injectables in the abdomen for 10-14 days in early October and then I had my frozen transfer in mid December. I started progesterone and estradiol injections in November, progesterone daily and estradiol twice weekly. This continued until mid February.
Describe the costs associated with your care under Amanda Hurliman.
Around $25,000 total.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Male Factor
10
$350 initial consultation $1,300 baseline check up $18,500 IVF w/ ICSI $650 Anastasia $280 transfer day acupuncture $250 sperm collection freezing for back up is ICSI...[My nurse at Oregon Reproductive Medicine] always called with results and was open to email for non time sensitive questions. Very helpful and would repeat re teach as necessary
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
Describe your experience with Oregon Reproductive Medicine.
Location, parking, availability of hours, relationship with speciality pharmacy, training classes and info session, Instagram page
During treatment, did you feel like you were treated like a number or a human?
She used wonderful and humorous analogies to help explain. For example I am a teacher and she would create classroom examples to help me understand.
Describe your experience with your nurse.
Always called with results and was open to email for non time sensitive questions. Very helpful and would repeat re teach as necessary
How was your experience with Elizabeth Barbieri?
She is clearly knowledgable and well educated. She shares expectations clearly and listens well to what our expectations are. She has a great sense of humor and speaks with confidence. I always felt good in her hands.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
No question is too silly. She will even draw everything for you. Get ready for silly examples
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
Goo Responder antagonist Menapur AM Follistim PM Ganarelix Dexamethasone 81mg aspirin Prenatal
Describe the costs associated with your care under Elizabeth Barbieri.
$350 initial consultation $1,300 baseline check up $18,500 IVF w/ ICSI $650 Anastasia $280 transfer day acupuncture $250 sperm collection freezing for back up is ICSI
10
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
Treated
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
7
Great clinic [Oregon Reproductive Medicine] with clear communication and expectations. They offer IVF classes which prepare you complete and answer all of your questions. The clinic is always clean. Staff is kind and friendly. I sometimes felt rushed but that’s to be expected at such a busy clinic.... [Cost Of Treatment] Very expensive. Spent $34,000 last year and no baby yet.... I feel like I can trust what Dr. Hurliman recommends for me.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
7
Describe your experience with Oregon Reproductive Medicine.
Great clinic with clear communication and expectations. They offer IVF classes which prepare you complete and answer all of your questions. The clinic is always clean. Staff is kind and friendly. I sometimes felt rushed but that’s to be expected at such a busy clinic.
During treatment, did you feel like you were treated like a number or a human?
Compassionate, honest care. I feel like I can trust what Dr. Hurliman recommends for me. She always maintains eye contact and is direct, doesn’t sugar coat things.
How was your experience with Amanda Hurliman?
Dr. Hurliman is direct, honest, and straightforward. She shows great compassion when needed and I really feel like she’s genuinely trying to help us conceive successfully. She is promptly on time usually and has aided in necessary decision making.
What one piece of advice would you give a prospective patient of Amanda Hurliman?
She encourages you to ask questions so don’t hesitate to ask her any questions for clarification.
Describe the protocols Amanda Hurliman used in your cycles and their degree of success.
Antagonist protocol- no birth control pills. 2 vials of Menopur, 300 units of Follistim, baby Aspirin, pre Natals. Ganarelix was added on cycle day 9. Lots of bloating as a side effect and a 5 pound weight gain. Started off with 6 follicles, but only had 2 by the end of stims on cycle Day 12. Cycle was converted to IUI.
Describe the costs associated with your care under Amanda Hurliman.
Very expensive. Spent $34,000 last year and no baby yet.
8
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2016
Success with this Doc
No
Treatment
Fertility Medications
Diagnosis
Unexplained
8
She [Dr. Barbieri at Oregon Reproductive Medicine] was very nice and explained things as she went. She did not explain what I would be feeling while taking certain meds....Did not get info on possible side effects from clomid. I developed a cyst from the med without prior knowledge of this side effect.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Unexplained
8
Describe your experience with Oregon Reproductive Medicine.
Friendly and welcoming. The PA and assistants did not explain the process as well as I would have liked.
During treatment, did you feel like you were treated like a number or a human?
Did not explain side effects very well. They did not explain the side effects that results in a cyst
Describe your experience with the nursing staff.
RN has been great. The PA did not explain things very well
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Elizabeth Barbieri?
She was very nice and explained things as she went. She did not explain what I would be feeling while taking certain meds.
What one piece of advice would you give a prospective patient of Elizabeth Barbieri?
Ask questions
Describe the protocols Elizabeth Barbieri used in your cycles and their degree of success.
Clomid challenge to test my response to meds. Ultrasound to measure follicles and check for cysts
Describe the costs associated with your care under Elizabeth Barbieri.
Have not received it yet
8
Doctor
Elizabeth Barbieri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve
10
The team [at Oregon Reproductive Medicine] was excellent. I cam[e] to ORM like the walking wounded for a second opinion and Dr. Hesla & his team did not treat me like a number and gave me hope...Solid team. Much more professional & compassionate then OHSU.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Income
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 5 Docs
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve
10
During treatment, did you feel like you were treated like a number or a human?
The team was excellent. I had just left a clinic previously where I did only the CCCT test and the nurse told me the results on the phone and said I probably have to use Donor Eggs or adopt. I cam to ORM like the walking wounded for a second opinion and Dr. Hesla & his team did not treat me like a number and gave me hope.
Describe your experience with your nurse.
Solid team. Much more professional & compassionate then OHSU
How was your experience with John Hesla?
DR Hesla is an amazing Dr. We owe our son to him. So knowledgeable, caring and compassionate. I remember crying alone in his office and he was so sweet and comforting.
What one piece of advice would you give a prospective patient of John Hesla?
Ask for Dr Hesla. Depending on your age listen to him. I was in my early 30s and proceeded cautiously. I have older friends that are hesitant to be aggressive by age is a factor, so need to trust his protocol.
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS, Unexplained
10
[Oregon Repro Med- Port W] Clinic was always welcoming. Had no issues with availability even on the weekends. All doctors and nurses we worked with were nice and helpful...
+ Read more
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
Yes
Race
European, Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS, Unexplained
10
Describe your experience with Oregon Reproductive Medicine.
Clinic was always welcoming. Had no issues with availability even on the weekends. All doctors and nurses we worked with were nice and helpful.
During treatment, did you feel like you were treated like a number or a human?
Dr Hurliman was always very nice, polite and really made us feel like sure cared about us and our attempts to get pregnant.
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
1 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
9
[Oregon Reproductive Medicine Clinic was] Well organized, good success rates, nice environment...I could always call and reach someone to answer questions. Everyone was warm and compassionate...9,000 for IVF cycle with ICSI (not including medications or local monitoring)
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
9
Describe your experience with Oregon Reproductive Medicine.
Well organized, good success rates, nice environment
During treatment, did you feel like you were treated like a number or a human?
Very warm and friendly staff. Individualized care.
Describe your experience with the nursing staff.
I could always call and reach someone to answer questions. Everyone was warm and compassionate.
How was your experience with Brandon Bankowski?
I saw a team of the doctors their and they were all very competent and friendly.
Describe the protocols Brandon Bankowski used in your cycles and their degree of success.
Lupron (12 days) and BCP for suppression, along steroids, doxcycline and baby aspirin. Gonal F (300 IU) and Menopur (2 vials) 12 days. Gonal-F dosing varied based on monitoring (dosage lowered/then raised). HCG trigger.
Describe the costs associated with your care under Brandon Bankowski.
9,000 for IVF cycle with ICSI (not including medications or local monitoring)
8
Doctor
Brandon Bankowski
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
?
Treatment
IVF, Donor Eggs
Diagnosis
10
Only one visit with him [Dr. John Hesla at Oregon Reproductive Medicine] so far but very impressed with his compassion and honesty...3k for FET...Great price and success rates
+ Read more
Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
IVF, Donor Eggs
Diagnosis
10
Describe your experience with Oregon Reproductive Medicine.
Great price and success rates
During treatment, did you feel like you were treated like a number or a human?
Not rushed
Describe your experience with the nursing staff.
Only met once but very knowledgeable
How was your experience with John Hesla?
Only one visit with him so far but very impressed with his compassion and homesty
What one piece of advice would you give a prospective patient of John Hesla?
Go for it
Describe the protocols John Hesla used in your cycles and their degree of success.
Not yet drcided
Describe the costs associated with your care under John Hesla.
3k for FET
10
Doctor
John Hesla
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
10
They didn't tell us which [Oregon Reproductive Medicine] clinic to go to. I had previously seen Amanda Hurliman at the downtown clinic and when my appointment was supposed to be at the west side clinic, they did not tell me. Instead of apologizing the front desk said "well dr. Hurliman only sees patients at this clinic"
+ Read more
Age
28
Treated
2015
Success with this Doc
Yes
Race
European, South Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
10
During treatment, did you feel like you were treated like a number or a human?
My care team didn't really get to know me but never mixed me up with anyone else either
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to convey critical information
How was your experience with Amanda Hurliman?
Very good doctor. We were treated with respect and had successful iui on first attempt
10
Doctor
Amanda Hurliman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Oregon Reproductive Medicine
Portland Westside
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less