Describe your experience with MCRM.
Strengths- I've never had to wait more than a few minutes for my appointment, most of the staff were extremely polite and positive, I usually got email responses from my coordinator within 12-24 hours.
Weaknesses- I found that MCRM's accountant, Dena was quite unfriendly and hardly ever returned phone calls or emails, in the very beginning I was told that my chart had a note that said I was to only see Dr. Ahlering for ultrasounds (due to some medical concerns) and yet there were times I saw a nurse or the other doctor.
During treatment, did you feel like you were treated like a number or a human?
I like that we have IVF coordinators that are "assigned" to be in constant communication with us and explain things, support us, etc- but I found that many times my coordinator's emails were very short with littler to no explanation about what was going on, I found that I learned more about my cycle and why things didn't work through talking with other patients. Also, when I went in to speak with Dr. Ahlering about my cancelled IVF cycle (after about a month), he seemed very unfamiliar with me and my case. I do not expect Dr. Ahlering to remember all of his patients and their situations, but I do wish he would be familiar with the patient he is seeing during an appointment- especially one as sensitive as a cancelled or failed IVF cycle.
Describe your experience with your nurse.
My coordinator was VERY positive, which helped me stay positive, but primarily when I physically saw her at the clinic. Her emails were quite short and offered very little explanation to questions I had.
What specific things went wrong at this clinic?
- Failed to inform you of changes in protocol
- Provided conflicting information
How was your experience with Peter Ahlering?
Dr. Ahlering always seems a bit rushed, but he is clearly a very devoted and passionate. I was quite surprised that when I had my "Why my IVF cycle was cancelled" appointment, he seemed very unfamiliar with my case which was not so comforting considering the situation.
What one piece of advice would you give a prospective patient of Peter Ahlering?
BE YOUR OWN ADVOCATE. Be sure that you are just as informed about the medicine and ART procedures that you will go through.
Describe the protocols Peter Ahlering used in your cycles and their degree of success.
I think my first IVF cycle was very "Fertility 101" and nothing special about it, after it was cancelled due to low ovarian response I had an appointment to go over what the next steps would be. Dr. Ahlering seemed very unsure about how to move forward, but at the end of our appointment a light bulb seemed to go off in his head and he subsequently added Letrozole to my regular IVF med calendar. Unfortunately, Letrozole seemed to lower my estrogen levels to a point where Dr. Ahlering decided to cancel my IVF cycle again.
Describe the costs associated with your care under Peter Ahlering.
Our IVF "Gold" package was about $10,000 plus another $4000 in outside costs for meds and tests. Also a $350 cost for sperm test and $150 or so for charges before our IVF package took place.