Gold Coast IVF

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots is not offered: Not OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
West Woodbury
246 Crossways Park Drive
West Woodbury, NY 11797
516.682.8900#sthash.YZrSf5Yb.dpuf
On a scale from 0-10, how likely are you to recommend Gold Coast IVF to a friend?
Strongly recommend: 5Neutral: 19.7
6 assessments
  • 83% Strongly recommend (9-10)
  • 17% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
118
Annual Cycles National Avg.
344
9.8
Average Doctor Score
1 doctor
6 assessments
10
Age
34
Treated
2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Barbara [nurse at Gold Coast IVF] had a lot of experience and was very compassionate. At times I felt confused when she gave me directions, but if I asked for clarification, she'd always explain...The most friendly, least medical feeling doctors office I've ever been to I never felt like I was annoying anyone by calling to ask questions. Every single person there was warm and friendly.
+ Read more
Age
34
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Gold Coast IVF.
The most friendly, least medical feeling doctors office I've ever been to I never felt like I was annoying anyone by calling to ask questions. Every single person there was warm and friendly.
During treatment, did you feel like you were treated like a number or a human?
Dr. PALTER was obviously passionate about his job. He made my husband and I feel completely comfortable from the minute we walked in his office door. The front desk staff was so accommodating and friendly, I never felt like I was walking into a medical facility. Everyone knew your name from the second visit. The office manager even sent a stress relief candle to my house before I even had my first appointment. Dr. Palter told it like it is, but with empathy... we felt we could ask any questions we had and express any concern without judgement or annoyance.
Describe your experience with your nurse.
Barbara had a lot of experience and was very compassionate. At times I felt confused when she gave me directions, but if I asked for clarification, she'd always explain. On one occasion (when I was told IVF was the next step) I was overwhelmed and crying on the way out. She stopped what she was doing and hugged me. It meant a lot.
How was your experience with Steven Palter?
Dr.Palter is amazing. He makes you feel comfortable from minute one. He never rushes you, and makes it clear that he's there to answer all your questions. If you need something explained 30 times, he will stay there and explain it. He has answered emails on a weekend. There is no comparison to other fertility docs that I went to. My husband and I trusted Dr. Palter, and he proved worthy of that trust when he adjusted treatments based on results. Other clinics treated every patient the same, like a number. Dr.Palter treated us like people, completely individual from other patients. Our case had nothing to do with "what they usually have with patients." Overall, Dr. Palter is amazing. I would 100 percent recommend him to anyone looking for a great fertility doc. I drove over 45 minutes to him, and I would do it again if I had to. I don't even know if our first round of IVF worked yet, but everything above will remain the same, regardless of the result.
What one piece of advice would you give a prospective patient of Steven Palter?
Ask any questions you need to. Then ask again. Don't hesitate or feel uncomfortable.
Describe the protocols Steven Palter used in your cycles and their degree of success.
Recombine Genetic Testing for both my husband and I- tested for 311 different Genetic disorders and explained results. IUI with femara (I had previously used clomid at another clinix 4× without success) IUI with Clomid (because I did not respond as expected to the Femara, and my insurance required me to do 6 IUIS before it would cover IVF) IVF Cycle #1: birth control pills for about 3 weeks Lupron injections 20 units x 15 days 10 days of Lupron injections 10 units Gonal F pen injections 300 (adjusted to 375 after monitoring appt) Menopur 1 cc Monitoring every 2 to 3 days with blood and ultrasound HCG intramuscular trigger shot on June 13, bloodwork the following day to assure I did the trigger correctly Egg retrieval on June 15 Retrieved 8 follicles, exceeded 3, fertilized 2 3 day Transfer June 18th Transfered 2 embryos Dr.P explained that my unexplained fertility was no longer unexplained and now diminished ovarian reserve due to my response to the medications and ability to fertilize only 2 of the 8 eggs And now...we wait. I will have bloodwork on June 21, and then a beta test on June 28th
Describe your experience with your monitoring appointments.
Appointments were early in the morning and generally you were in and out. A well oiled machine for sure
Describe the costs associated with your care under Steven Palter.
My insurance copay was 15 dollars for the visit and 15 for diagnostic procedure. If I got bloodwork, it was a 15 dollar copay. Bloodwork and US was 30. I was told clearly what we'd have to pay put of pocket for IVF after insurance, which was 5100 not including meds and monitoring appts
10
Doctor
Steven Palter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
?
Treatment
4 IUI, 4 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, Poor Egg Quality, Unexplained
10
The staff (front desk and nursing staff) [at Gold Coast IVF] are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board....$16000 for retrieval; $5000 for FET.... From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
+ Read more
Age
28
Treated
2016
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 4 IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, Poor Egg Quality, Unexplained
10
Describe your experience with Gold Coast IVF.
From your first appointment, the staff makes you feel like you are important and everyone knows who you are as soon as you walk in for future visits.
During treatment, did you feel like you were treated like a number or a human?
The staff (front desk and nursing staff) are very friendly and learn your name by the second visit. Everything at this practice is on an individual basis and I never felt like I was being fit into a standard protocol that is used across the board.
Describe your experience with the nursing staff.
They were always accessible and would relay any questions to Dr. Palter if needed.
How was your experience with Steven Palter?
He is extremely honest with your situation and working through any bumps along the way. I always felt like he could be reached when I had concerns and wanted to discuss the treatment and next steps. He performed all of my procedures and I was never treated like a number he was checking off a list just to get people in and out.
What one piece of advice would you give a prospective patient of Steven Palter?
He is extremely easy to work with and never be afraid to ask any questions or bring up other ideas to discuss as options.
Describe the protocols Steven Palter used in your cycles and their degree of success.
We used a long Lupron protocol to help with egg quality issues and added PGS to ensure embryos were normal.
Describe the costs associated with your care under Steven Palter.
$16000 for retrieval; $5000 for FET
10
Doctor
Steven Palter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2014
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
While Dr Palter was my miracle worker, it is the nurses and staff [at Gold Coast IVF] that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it...Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
+ Read more
Age
35
Treated
2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Dr Palter took an active, personal role in my case. I never felt that he had to even remind himself of my medical history by looking at my charts. He was always very aware of my history and complexities.
Describe your experience with your nurse.
While Dr Palter was my miracle worker, it is the nurses and staff that make the entire experience less painful. They are a team of dedicated and compassionate professionals whom always provided encouragement and laughs just when you need it.
How was your experience with Steven Palter?
While Dr Palter could be blunt in his communication, he exhibits a strong passion for his work and his patients. I always felt he was personally concerned with my case and committed to helping me achieve a healthy, successful pregnancy.
What one piece of advice would you give a prospective patient of Steven Palter?
He is fully committed to you as a patient so at times you may have to overlook his bed-side manners.
Describe the protocols Steven Palter used in your cycles and their degree of success.
Long agonist with ICSI and PGD.
10
Doctor
Steven Palter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Male Factor
8
I had medical records faxed multiple times and the clinic [Gold Coast IVF] claimed they never revived my records- email works better!...Very clean and welcoming environment. Weakness in returning messages promptly....Get all prior medical records and bring them with you. I had issues faxing medical history and then not receiving or losing information...[nURSING sTAFF] Informative but not prompt in returning messages left... There is also a class to take on giving yourself injections.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Male Factor
8
Describe your experience with Gold Coast IVF.
Very clean and welcoming environment. Weakness in returning messages promptly.
During treatment, did you feel like you were treated like a number or a human?
She was very straight forward and compassionate about our chances of fertility. She also spent a great deal,of time explaining everything to us.
Describe your experience with the nursing staff.
Informative but not prompt in returning messages left.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Lost results
How was your experience with Bat-Sheva Maslow?
Dr maslows strengths include compassion, knowledge and availability. As a patient I feel she was very thorough in her exam and had great communication. She took the tjme to answer all of mine and my husband's questions. She also gave us all of our options instead of simply IVF.
What one piece of advice would you give a prospective patient of Bat-Sheva Maslow?
Get all prior medical records and bring them with you. I had issues faxing medical history and then not receiving or losing information.
Describe the protocols Bat-Sheva Maslow used in your cycles and their degree of success.
Day 3 of cycle is blood test and ultrasound. Next birth control is started, then luparon injections then stimulation injections. Then retrieval of egg, fertilizing the eggs, maturing the eggs for 3-5 days and then placing them back into my uterus. Monitoring required for dosing changes. There is also a class to take on giving yourself injections.
Describe the costs associated with your care under Bat-Sheva Maslow.
Approximately 17,000$
9
Doctor
Bat-Sheva Maslow
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
IVF
Diagnosis
Endometriosis
10
They [Gold Coast IVF] could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful...The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system....[They have] a therapist on staff, which I think is very important...so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Endometriosis
10
Describe your experience with Gold Coast IVF.
They could use another front desk person to help with all the phone calls, but other than that the staff is great. Very comfortable waiting room, the wait isnt very long, and the staff is very helpful.
During treatment, did you feel like you were treated like a number or a human?
The staff and dr knew all about my case before my first appt. They had thoroughly reviewed my chart and history. We were never rushed, or made to feel like we were asking too many questions. We felt as though they truly cared about us.
Describe your experience with the nursing staff.
The nursing staff is great. They are wonderful with answering questions, teaching, and and being a support system.
How was your experience with Steven Palter?
He is very knowledgable and thorough. I felt as though my IVF cycle was tailored to me, and I did not fit into a mold. He utilizes new technology and research. He wants the best for his patients. He understands that there are many aspects to infertility. He has a therapist on staff, which I think is very important. He realizes that there is a socioeconomic as well as a mental aspect to infertility.
What one piece of advice would you give a prospective patient of Steven Palter?
Trust that he is a great dr!
Describe the protocols Steven Palter used in your cycles and their degree of success.
I am in the beginning of an IVF cycle right now. so far I am on a BCP, Lupron injections beginning tomorrow, then Follistim & Menopur.
Describe the costs associated with your care under Steven Palter.
so far it has been $230 for meds and $2600 for cryopreservation of embryos and sperm
9
Doctor
Steven Palter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Poor Egg Quality
10
They [nurses at Gold Coast IVF] are wonderful...First cycle was about $24,000 with pgs...Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them...Ask questions. They don't tell you results of tests unless you ask...Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
+ Read more
Age
Treated
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Poor Egg Quality
10
Describe your experience with Gold Coast IVF.
Clinic is nice and clean. Very organized. When going for your blood and ultrasounds they were pretty timely. When you meet with the doctor you usually wait for a bit. For the most part I have always been pleased with them
During treatment, did you feel like you were treated like a number or a human?
He always took the time to discuss options with us
Describe your experience with the nursing staff.
They are wonderful.
How was your experience with Steven Palter?
He is a very knowledgeable dr. He always explains things in terms we can understand. You always see him for the important stuff. He always returns calls in a timely manner. The only thing I don't like, he is unwilling to try stuff that he doesn't think works. I also think he may not be aggressive enough with difficult cases.
What one piece of advice would you give a prospective patient of Steven Palter?
Ask questions. They don't tell you results of tests unless you ask
Describe the protocols Steven Palter used in your cycles and their degree of success.
Micro dose Lupron, Gonal F, Menapur for retrieval.. Estrogen for Fet.
Describe the costs associated with your care under Steven Palter.
First cycle was about $24,000 with pgs Second cycle insurance picked up we paid about $7,000 with pgs
10
Doctor
Steven Palter
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gold Coast IVF
West Woodbury
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less