Describe your experience with Fertility Treatment Center.
Their strengths are promptness, compassion, and downright knowledge and experience on the subject. They know what they’re doing. You aren’t going to get the runaround here - they know you want to be pregnant and as soon as possible - so they get right down to business. They are frank without being rude and somehow still being comforting? It’s kind of a phenomenon to me.
I have yet to find any weaknesses, even with them being one of the busiest clinics in the state. They pretty much just rock it.
During treatment, did you feel like you were treated like a number or a human?
Every person I ever talked to or dealt with was caring, nurturing, and understanding. From the second I called to make my initial appointment, I felt welcomed and “at home” in a sense. I never once called to tell them about a negative pregnancy test result to have them be harsh or uncaring, and instead felt like I was calling a friend or sister. It really feels like they want you to be a mom just as badly as you want to be one.
Even though I may not have gotten the “results I wanted” (a positive test/pregnancy) out of the treatment I did, I will always go to their office (and am going again soon).
Describe your experience with the nursing staff.
Like sisters or friends!! Like I said before, all of Dr. Craig’s staff is absolutely incredible, right down to the front desk. Every nurse or assistant (or anyone) I ever come across makes me feel so at home and welcome, like they are there to help us and really want to help us achieve our dream of being parents. They are there for you 100% and will answer any question or heed any concern you might have. They are so compassionate and really know what a delicate environment they work in.
They are organized and prompt - I don’t remember ever waiting beyond my appointment time - and provide you with all the necessary information and encouragement you need to accomplish the tasks ahead of you (like giving yourself a shot for the first time!).
How was your experience with Randall Craig?
Dr. Craig is very knowledgeable and friendly, and right off the bat is welcoming and caring. His wife had to go through fertility treatments as well, so right off the bat you feel like he understands you and where you’re coming from. We learned a lot at the initial consultation, and were given a diagnosis of a hormonal imbalance issue causing an ovulatory disorder, and a not so great semen analysis (this was fixed immensely and MFI is not a diagnosis of ours anymore). We were given all our options and different courses of treatment and went with his recommendation of an HSG and a medicated IUI. At that point we didn’t even know what questions to ask, so we just clarified the plan for our first IUI and went from there.
When I saw him for upcoming consultation appointments and procedures, he was again very welcoming and caring. You can just tell by how he provides you with the necessary information that he knows what he’s talking about and doing. I always trust what he tells me.
My husband and I live 2.5 hours away (no RE by us), AND are completely out of pocket, and he was always very sensitive to those factors and always scheduled everything around what worked best for us, including offering phone consultations after failed cycles.
What one piece of advice would you give a prospective patient of Randall Craig?
Don’t let the sometimes large amount of information you’re getting overwhelm you. It might seem like it is going by fast, but it’s just because you’re probably learning A LOT. Make sure you ask as many questions as you want throughout your whole consultation (and really anytime after too) - there are no stupid questions - because he and the nurses are happy to answer anything at all. You must advocate for yourself!
Describe the protocols Randall Craig used in your cycles and their degree of success.
The first cycle we did 5mg letrozole on cycle days 3-7, did a hysterosalpingogram, or HSG, on cycle day 10 - all was cleared out - and an ultrasound on CD10 as well to check follicles. Trigger wound up being that night since I had 2 mature follicles, 10,000iu of Pregnyl, with IUI 36 hours later. Did progesterone cream vaginally starting 2 days after IUI, which I had a bad reaction to, so I took oral progesterone from there on out.
IUIs 2-3 were the same medication and ultrasound protocol (without HSG of course), and the 4th IUI we did the same again but added in 75iu of Follistim on cycle days 4, 6, and 8.
Medicated cycles were the letrozole and progesterone only, with timed intercourse throughout fertile week.
His rationale for the protocol was just to get me to at least produce a mature egg for possible fertilization, since that was my issue, along with progesterone support since my previous labs showed low levels (probably because of my poor ovulation, but better safe than sorry).
Describe the costs associated with your care under Randall Craig.
They were very aware that we were not only out of pocket, but also paying for travel expenses. They fought tooth and nail to get our crappy insurance to cover some diagnostic things they should have, yet had refused (and won!).
We had to pay for the HSG, had partial coverage on some ultrasounds and some medications, which may or may not have been covered by someone else’s insurance, so I don’t feel the need to include those totals.
Each IUI was $575, but I recently found out that they will give you a credit for your (OOP) IVF with them for each failed IUI done in their office, up to 4 IUIs. Jaw dropping, in my opinion.