Fertility Center of Southern California

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Irvine
2192 Martin Street
Irvine, CA 92612
949-955-0072
On a scale from 0-10, how likely are you to recommend Fertility Center of Southern California to a friend?
Strongly recommend: 1Neutral: 1Don't recommend: 17.7
3 assessments
  • 33% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
139
Annual Cycles National Avg.
344
8
Average Doctor Score
1 doctor
3 assessments
6
Age
Treated
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
6
Currently I have gone through three cycles of IUI [at Fertility Center of Southern California]. I felt sometimes that as an IUI patient, I got lost in the shuffle. In all of my 20+ monitoring appointments over the last three months, I have only seen Dr. Hatch three times. 3 out of my 4 IUIs (I did two back to back this last cycle) were performed by her PAs. Also many of my treatment decisions were made by PAs...I did sometimes receive conflicting information from one PA to the next; it seemed like my record wasn't as extensive as it should have been after I had been seen. For example, I had one PA tell me to come in a particular day, and I was called the next day by other PA to tell me I shouldn't be coming in that day, and she didn't even know I had spoken with the other PA the day before. I also was called three times over the course of a month by different nurses to share with me results from my infectious diseases test. It seems like no one is making a record when they share results or information with patients.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
6
Describe your experience with Fertility Center of Southern California.
I would bear in mind that depending on your situation, you may not see Dr. Hatch often or at all. During my IUI cycles, I had two IUIs that happened to fall on a weekend, of which Dr. Hatch only works one Saturday a month. Also almost all of my monitoring appointments were performed by PAs. I wish I had known this so I could expect it going in. My biggest complaint so far is I never know who I am going to see, and sometimes it feels like there aren't good enough notes taken in between appointments, so I am often told conflicting information from one PA to the next.
During treatment, did you feel like you were treated like a number or a human?
Generally the staff is caring and and friendly.
Describe your experience with the nursing staff.
The nursing staff is very friendly, kind and easy to work with.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Ilene Hatch?
Dr. Hatch has an incredible bedside manner. Our consultation appointment was wonderful - she sat with us for an hour and chatted with us as human beings before getting into what our potential options might be. She was very warm and understanding, and I felt very comfortable with her.
What one piece of advice would you give a prospective patient of Ilene Hatch?
Currently I have gone through three cycles of IUI. I felt sometimes that as an IUI patient, I got lost in the shuffle. In all of my 20+ monitoring appointments over the last three months, I have only seen Dr. Hatch three times. 3 out of my 4 IUIs (I did two back to back this last cycle) were performed by her PAs. Also many of my treatment decisions were made by PAs.
Describe the protocols Ilene Hatch used in your cycles and their degree of success.
I did one round of IUI on 50 mg clomid. My lining was a bit thin so we switched to letrozole the next cycle, and then a higher dose of letrozole for my third cycle. I have yet to become pregnant and we will be moving on to IVF in the coming months.
Describe the costs associated with your care under Ilene Hatch.
Medications were $25-50 for my medicated IUI cycles. Each IUI was $285, any monitoring ultrasound directly related to the procedure was $125, and a blood draw for monitoring was $175. Other things were billed to insurance, like the CD2 bloodwork and beta test. Total for each IUI cycle we spent between $600-1200.
6
Doctor
Ilene Hatch
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility Center of Southern California
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
35
Treated
2012
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
7
They did care and the staff was very nice. The main issue I had with Dr. Hatch was that she really does heavily overbook. You will wait in her office waiting room and exam room for hours sometimes. For a person with a normal job this becomes very difficult. Especially when you are at a point where you need to go a few times a week for blood draws and such.
+ Read more
Age
35
Treated
2012
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
7
During treatment, did you feel like you were treated like a number or a human?
They did care and the staff was very nice. The main issue I had with Dr. Hatch was that she really does heavily overbook. You will wait in her office waiting room and exam room for hours sometimes. For a person with a normal job this becomes very difficult. Especially when you are at a point where you need to go a few times a week for blood draws and such.
Describe your experience with the nursing staff.
All were very sweet and remembered me when I came in. They were understanding of the roller coaster that comes along with fertility and were a pleasure to work with. All female staff is nice too.
How was your experience with Ilene Hatch?
Again, she is very nice and warm and personable. She overbooks so you wait forever which is really annoying. She diagnosed me right and we did one IUI cycle and got pregnant. She watched me closely through the cycle but then she was out of town the weekend of my IUI so her PA did it. I ended up with 3 fertilized eggs, after which one of them split, so it was a bit of a nightmare at first. Not sure if anything had been different had she been in town that week, but its very hard to say. Ended up with healthy twins in the end so that is all that matters.
What one piece of advice would you give a prospective patient of Ilene Hatch?
Be prepared to wait for a long time before each appointment.
8
Doctor
Ilene Hatch
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Center of Southern California
Irvine
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
40
Treated
2013
Success with this Doc
Yes
Treatment
1 IUI, 6 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Dr. Hatch spent time with you. She was real. Very personable....Dr. Hatch is honest and knows what she is doing! She is brilliant and a perfectionist. She really puts pride into her practice and is a real person!...Even though you wait for probably an hour sometimes, it's worth it. The front office [at fertility Center of Southern California] is disorganized, but Dr. Hatch makes up for all of that!
+ Read more
Age
40
Treated
2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
1 IUI, 6 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Fertility Center of Southern California.
Strengths are that Dr. Hatch is honest and knows what she is doing! She is brilliant and a perfectionist. She really puts pride into her practice and is a real person!
During treatment, did you feel like you were treated like a number or a human?
Dr. Hatch spent time with you. She was real. Very personable.
Describe your experience with your nurse.
caring, compassionate, knowledgeable
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
How was your experience with Ilene Hatch?
Even though you wait for probably an hour sometimes, it's worth it. The front office is disorganized, but Dr. Hatch makes up for all of that!
What one piece of advice would you give a prospective patient of Ilene Hatch?
You'll love her! She's honest!
Describe the protocols Ilene Hatch used in your cycles and their degree of success.
injections, icsi, prolonged our cycle to get optimal results
Describe the costs associated with your care under Ilene Hatch.
reasonable
10
Doctor
Ilene Hatch
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Center of Southern California
Irvine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less