Delaware Institute for Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Milford
556 South DuPont Boulevard
Milford, DE 19963
302-424-6645
Newark
4745 Ogletown-Stanton Road
Newark, DE 19713
302.738.4600
On a scale from 0-10, how likely are you to recommend Delaware Institute for Reproductive Medicine to a friend?
Strongly recommend: 6Don't recommend: 28.1
8 assessments
  • 75% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 25% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
255
Annual Cycles National Avg.
344
7.8
Average Doctor Score
1 doctor
8 assessments
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor
10
Felt like as much of a human as possible [atDE Inst for Repro Med].....Easy to communicate with. Billing department is great. We understood how our money was being applied. Warm, friendly staff....We had a coinsurance and we were told of the exact amount and how it was calculated long before it was due....The staff is very comforting. The simplest things like holding my hand (while my husband held the other or during egg retrieval when he wasn’t in the room or the few appointments he couldn’t make) really helped me feel better.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor
10
Describe your experience with Delaware Institute for Reproductive Medicine.
Easy to communicate with. Billing department is great. We understood how our money was being applied. Warm, friendly staff. Doctor is in it to help patients have success. Happy to have found the practice.
During treatment, did you feel like you were treated like a number or a human?
Felt like as much of a human as possible. The staff is very comforting. The simplest things like holding my hand (while my husband held the other or during egg retrieval when he wasn’t in the room or the few appointments he couldn’t make) really helped me feel better.
Describe your experience with your nurse.
Everyone is great.
How was your experience with Jeffrey Russell?
Dr. Russell really cares. I had much better results when I switched to his care from another practice. Even being the only doctor at his practice, I believe I saw him at every one of my appointments. I didn’t see a doctor nearly as often at the practice I went to prior, even though the practice had multiple doctors. Dr. Russell even reached out to me on his cell phone after hours. At the practice I went to prior, I couldn’t even communicate directly with a doctor online.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Make an appointment with him if you haven’t already.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
Used estrogen 2mg, 3x a day for about a month before starting stim meds. Added progesterone twice a day the last week or so of estrogen. Egg retrieval-clomid 50 twice a day for the first 5 days, 100 low dose hcg, and follistim twice a day. I forget the total but I think it was around 375? 400? Maybe up to 450? Added cetrotide a few days in. Lupron trigger. Resulted in 12 eggs, 11 mature. More than double the mature eggs retrieved at the practice I used prior to Dr. Russell’s.
Describe the costs associated with your care under Jeffrey Russell.
We had insurance coverage. We had a coinsurance and we were told of the exact amount and how it was calculated long before it was due.
10
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Milford
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
34
Treated
2016
Success with this Doc
No
Treatment
2 IUI, 6 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Immunological
0
All patients [at Delaware Institute for Reproductive Medicine-Neward] are put on the same schedule for monitoring & retrieval week.... Angie [a nurse] is awful! Very unorganized, talked fast when leaving messages, no explanation of why if any changes to med dosages. She showed no compassion any of the times I met with her.... I would tell her what pharmacies I used & she would still make the mistake of sending scripts to the wrong pharmacy.
+ Read more
Age
34
Treated
2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI, 6 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Immunological
0
Describe your experience with Delaware Institute for Reproductive Medicine.
Make sure you do your research before choosing this clinic. Dr. Russell has knowledge in the area but is a bit old school at times and if you are a difficult case I don’t think he is willing to think outside of the box & change protocols.
During treatment, did you feel like you were treated like a number or a human?
All patients are put on the same schedule for monitoring & retrieval week. I had done 2 retrievals prior to coming to Dr. Russell & I don’t feel as though he tried to change my protocol in anyway except adding higher doses of low dose hcg which did not work & I did 3 retrievals with him using the same protocol! Frustrating!
Describe your experience with your nurse.
Angie is awful! Very unorganized, talked fast when leaving messages, no explanation of why if any changes to med dosages. She showed no compassion any of the times I met with her.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
How was your experience with Jeffrey Russell?
I came to Dr. Russell for a second opinion and he talked a good game. He led us to believe he could do a lot more for us than the previous clinic we came from so we switched to him partly because of his confidence & knowledge and also because a friend of mine worked in his office. We did back to back retrievals only weeks apart (no month break in between) in order to batch embryos for PGS. I asked if this was wise to do without giving my body a break and I was instructed that it was perfectly fine. Well my first retrieval we got 12 eggs and ended up with 2 blastocysts. The next cycle only weeks later we only got 5 eggs which resulted in only 1 blastocyst. Ultimately after PGS testing we only had 1 normal embryo. We transferred the normal embryo which resulted in a positive pregnancy test. Unfortunately the pregnancy did not progress normally which resulted in a miscarriage (which we were told he had never seen before with a PGS normal embryo) after this we were on the fence whether to switch doctors but decided to give it one more chance with him. My last retrieval with Dr. Russell resulted in 9 eggs of which we got zero embryos/blastocysts. We were told by Dr. Russell that something was intrinsically wrong with my eggs. We then decided to switch doctors for our 3rd opinion which we ended up with amazing results! No issues with my eggs! First cycle with the new doctor resulted in 11 eggs, 9 mature, 7 fertilized & 6 blastocysts of which 4 were PGS normal!
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Do your research & don’t always believe the statistics he throws around. I believe he gives false hope with his percentages.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
Same protocol for each retrieval, follistim 300-375 twice a day as well as low dose hcg in high quantities. Ganirelix/certitide added when needed. First retrieval resulted in 12 eggs with only 2 blastocysts. Second to retrieve all the following month resulted in 5 eggs and 1 blastocyst. Final retrieval resulted in 9 eggs & no blastocysts/embryos. I truly feel my eggs were fried or there was lab error with my last retrieval.
Describe the costs associated with your care under Jeffrey Russell.
We paid out of pocket for many procedures after our insurance benefits were exhausted. We switched insurance carriers the following year & the financial department did not check benefits so we assumed we had to pay out of pocket. Upon switching to a new clinic they checked our benefits and we indeed had some benefits. I had to contact Dr. Russell’s office to be reimbursed for the treatments I had paid out of pocket for, in which case we were reimbursed thankfully!
0
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
10
It [DE for Reproductive Medicine] is a small clinic so you always see the same familiar faces which is great. I've trusted any treatment that has been suggested. They communicate all details very well so you're never left wondering what your next steps will be and why.... The nursing staff is great and always there to listen to your fears and concerns. They go above and beyond to make you calm and comfortable. They were amazing for my egg retrieval when I just couldn't stop crying from nerves (and probably hormones too).
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Delaware Institute for Reproductive Medicine.
It is a small clinic so you always see the same familiar faces which is great. I've trusted any treatment that has been suggested. They communicate all details very well so you're never left wondering what your next steps will be and why.
During treatment, did you feel like you were treated like a number or a human?
The office is on the smaller side so you got to know everyone who worked there. You would see the same individuals at each appointment so they all get to know you and your story.
Describe your experience with the nursing staff.
The nursing staff is great and always there to listen to your fears and concerns. They go above and beyond to make you calm and comfortable. They were amazing for my egg retrieval when I just couldn't stop crying from nerves (and probably hormones too).
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Jeffrey Russell?
Dr Russell is very straight to the point, but provides all of the details and information necessary. I prefer this over someone who talks around in circles and just tells me what they think I'd want to hear. He's cautious but ready to move forward as long as you are.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
He is extremely straight forward and prepared to hit the ground running as long as you are. After a year of trying on our own, I was happy to have a doctor like this. Minutes after our first meeting with him, I was getting blood drawn and an ultrasound (both things that I was on board with). He doesn't force any next steps on you.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
We did 4 IUIs total. The first two I only used a trigger shot for timing. The next two we used clomid as well as the trigger shot. We moved onto IVF and my shots included menopur, gonal-F and cetrotide. He retrieved 25 eggs with 13 mature. They were concerned that I'd have Ovarian hyperstimulation syndrome and quickly put me on medication to avoid OHSS, which worked. We had 5 embryos to freeze and opted to do testing which resulted in only one normal embryo. Because we only have one embryo, Dr Russell is being cautious and I am currently in the process of a mock cycle for the transfer. I've been on estrace and will start progesterone shortly to confirm that the timing would be perfect for a transfer. I appreciate that he is doing everything possible to ensure that this embryo implants when we do the actual transfer.
Describe the costs associated with your care under Jeffrey Russell.
I switched insurance plans through the process. Our IUIs were out of pocket with my previous insurance but IVF has been covered by my new insurance so far. We chose to do genetic screening that my insurance did not cover so that was out of pocket. I've never seen another doctor to compare prices of the IUIs but from talking to other women, the costs seems comparable.
10
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
At this practice [DE Institute for Reproductive Medicine] you do everything in one place which makes it more convenient especially when you have to dedicate so much time traveling back and forth through the IVF process. The hours are flexible and the start at 7:30a which makes it easy to get back to work in a good timeframe. You never have to wait a long time, even with the number of patients that come in. They are super efficient. You even get your instructions via a phone voice mailbox and through the online patient portal. They make things super convenient and are always available for questions, which is important when you going through IVF.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
Describe your experience with Delaware Institute for Reproductive Medicine.
At this practice, you do everything in one place which makes it more convenient especially when you have to dedicate so much time traveling back and forth through the IVF process. The hours are flexible and the start at 7:30a which makes it easy to get back to work in a good timeframe. You never have to wait a long time, even with the number of patients that come in. They are super efficient. You even get your instructions via a phone voice mailbox and through the online patient portal. They make things super convenient and are always available for questions, which is important when you going through IVF.
During treatment, did you feel like you were treated like a number or a human?
Dr. Russell and his team show genuine empathy and a caring nature. I never felt like a number even with the number of patients that come to his practice. They always greeted me by name and have taken the time to get to know me.
Describe your experience with the nursing staff.
The nursing staff have always been available to answer questions. They are also very knowledgeable. After my retrieval, Dr. Russell had to travel the next week for a conference. The Physician Assistant gave me her cell number to contact her with questions or concerns. I had to reach out to her on two different occasions over the weekend and she was very responsive. During one of my visits, I mentioned to one of the nurses that I wanted to find another GYN because of my lack of trust. She took time out to call me with names of GYN practices that specialize in handling advanced age pregnancies. She even shared with me her experience clearly understood why finding a provider that is knowledgeable and empathetic is important to me. The nursing staff always greets me and ask me how I'm feeling. Even the phlebotomist are super friendly. Everyone makes you feel super comfortable.
How was your experience with Jeffrey Russell?
Prior to being treated by Dr. Russell, by GYN tried treating me with a course of fertility medication and over prescribed one of the medications, which led to distrust. He also did not explain scar tissue was a possibility after he removed my fibroids. The best thing he could have done is recommend me to Dr. Russell. Dr. Russell and his team have been nothing less than phenomenal! Dr. Russell is extremely knowledgeable and has been very dead on as my diagnosis and properly treating me. I have full confidence in him as he has restored my hope. Now we have two healthy embryos that are awaiting transfer. Instead of moving directly into the transfer, he is doing a mock cycle first to check my uterine lining to ensure it is prepared before implanting my embryo. Many doctors would not have taken the time to do this. He also strongly suggested genetics testing which I thankful we did as there were some abnormal eggs. We are taking the safe route of having one embryo implanted and will later implant the second after our first success pregnancy. I have a friend who went through 3 unsuccessful cycles of IVF with another local provider and is now with Dr. Russell and has raved about the notable difference including Dr. Russell and his team addressing proper nutrition. Dr. Russell has given us HOPE in process that has been very emotional, physical, and financially draining! We are confident that once the transfer occurs we will see are healthy baby in 9 months!!
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Please be flexible with your schedule and patient in the process. All the steps that have to be taken can be overwhelming, but don't hesitate to communicate all of your concerns because the staff are always available to answer questions even after hours.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
During the initial injections of hormones, I had to inject a total of 300mg of follistim twice daily. Initially my body did not respond, so he increased the dosage to 600mg and instantly my body responded. My body actually responded to well and I ended up going into hypo stimulation and then my medications were reduced and Dr. Russell moved me directly into egg retrieval to avoid any complications. After stopping the hormones before the retrieval, he was able to successful retrieve 53 eggs and I did not end up having any complications from the hypo stimulation. My ovaries healed with no problems.
Describe your experience with your monitoring appointments.
I never had an issue getting an appointment. On the day of my monitoring visits, I was always seen in a reasonable timeframe. Things ran very smoothly and efficiently.
Describe the costs associated with your care under Jeffrey Russell.
Total for IVF procedure including genetic testing $16,000 about $3000 for each IUI procedure (twice), about $4000 in medication cost.
10
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 38
Treated
2010 - 2016
Success with this Doc
Yes
Treatment
2 IUI, IVF
Diagnosis
Unexplained
10
Every person in the office [DE Inst for Repro Med] was incolved in the IVF process was on the same page. They knew my name and my husbands name. They greeted us warmly and were genuinely excited for each of our successful rounds...[Nurses] Friendly and knowledgeable! They are still friendly and remember my name when I see them out in public...Huge strength is that it is a small clinic and that you always see the same faces and you always see the same doctor.
+ Read more
Age
32 - 38
Treated
2010 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, IVF
Diagnosis
Unexplained
10
Describe your experience with Delaware Institute for Reproductive Medicine.
Huge strength is that it is a small clinic and that you always see the same faces and you always see the same doctor. Be prepared to be patient because there is only one doctor performing the procedures and answering questions your appointments may not always run on time.
During treatment, did you feel like you were treated like a number or a human?
Every person in the office was incolved in the IVF process was on the same page. They knew my name and my husbands name. They greeted us warmly and were genuinely excited for each of our successful rounds.
Describe your experience with the nursing staff.
Friendly and knowledgeable! They are still friendly and remember my name when I see them out in public😀
How was your experience with Jeffrey Russell?
Dr. Russell is extremely smart and knowledgeable which to the a sensitive person can be off putting. However, my husband and I found comfort in that he was the best person to achieve our goals of having a family. When we walked into his office at the ripe old age of 38 wanting to try for a third child he actually smiled and said that we have done it before we can do it again. As result we now have three beautiful children.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Don’t expect warm and fuzzy from Dr. Russell but do expect results. And in the end I would rather hold my children’s hands than a doctor’s l.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
I don’t remember the IUI however with IVF we had one unsuccessful round and after that round Dr. Russell changes the medications and added a nutrition component which worked on all 3 successful rounds after.
Describe the costs associated with your care under Jeffrey Russell.
Insurance covered first three rounds and $25 copay for each visit
10
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
No
Treatment
5 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
5
The clinic [Delaware Institute for Reproductive Med] did not prevent babies from cooming into the office. I think this is a real struggle emotionally for patients to deal with. They also never told me about credits on my account unless I asked.... The nursing staff did there job and ran a smooth operation... .The staff decided to focus on my ovulation and not both of the problems (ovulation and morphology).
+ Read more
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 Fertility Medications
Diagnosis
PCOS, Tubal Blockage
5
Describe your experience with Delaware Institute for Reproductive Medicine.
The clinic did not prevent babies from cooming into the office. I think this is a real struggle emotionally for patients to deal with. They also never told me about credits on my account unless I asked.
During treatment, did you feel like you were treated like a number or a human?
He had his own practice, so besides the nurses, he was not visible unless it was a procedure. He was in and out not much conversation.
Describe your experience with the nursing staff.
The nursing staff did there job and ran a smooth operation.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to convey critical information
How was your experience with Jeffrey Russell?
He was detailed in one procedure I had with him. Not much else to say as I did not see if often. The nurses were my primary care for my appointments. The Dr. seemed to have a lot going on. He was very busy most of the time.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Understand that he will be there fir you during big procedures only. His ties are cute.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
He knew I was not able to do ivf due to finances. So we just went through the process of taking injectables and Clomid. I have pcos, so the results were not as expected. My spouse was never treated for his morphology and we were unaware of his problem during my 5-6 cycles of Clomid.
Describe the costs associated with your care under Jeffrey Russell.
I was under diagnostic so most things were covered, only had a copay
5
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS, Other
10
This clinic [Delaware Institute for Reproductive Medicine] is great for a personal experience, the receptionist greats you by name and is always friendly. Because it's a smaller clinic and they are so helpful with each patient, at times you may spend more time in the office than originally planned...The costs were lower compared to other researched clinics...The staff is very friendly and kind. They make every effort to show compassion and ease your mind during each visit.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS, Other
10
Describe your experience with Delaware Institute for Reproductive Medicine.
This clinic is great for a personal experience, the receptionist greats you by name and is always friendly. Because it's a smaller clinic and they are so helpful with each patient, at times you may spend more time in the office than originally planned.
During treatment, did you feel like you were treated like a number or a human?
Both the staff and doctor are personable and friendly, ease my mind and explain everything in detail.
Describe your experience with the nursing staff.
The staff is very friendly and kind. They make every effort to show compassion and ease your mind during each visit.
How was your experience with Jeffrey Russell?
He is knowledgeable and willing to help in any way he can, both medically and financially. He is often quick to leave the exam room, but the nurses take over and hold your hand through the process. I feel confident in his ability to guide me on this journey.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
He is to the point, he will do his best to get answers and then advise on the most successful treatment options. He is willing to go at your pace, regardless of what it may do to his stats.
Describe the protocols Jeffrey Russell used in your cycles and their degree of success.
We started slow with natural intercourse/ovulation monitoring then worked our way up the Clomid latter. He is willing to be more aggressive, once we are ready.
Describe the costs associated with your care under Jeffrey Russell.
The costs were lower compared to other researched clinics.
7
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
3 IUI
Diagnosis
10
So far each iui [at Delaware Institute for Reproductive Medicine] is $250...Small waiting room, no children allowed in waiting room, friendly from the moment they walk in the door. They are pretty fast at getting you an appointment. They make sure any questions you have are answered quickly...[Dr. Russell] Takes time to talk with you and does procedures himself
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
10
Describe your experience with Delaware Institute for Reproductive Medicine.
Small waiting room, no children allowed in waiting room, friendly from the moment they walk in the door. They are pretty fast at getting you an appointment. They make sure any questions you have are answered quickly.
During treatment, did you feel like you were treated like a number or a human?
Takes time to talk with you and does procedures himself
How was your experience with Jeffrey Russell?
Dr. Russell has helped many people, including people I worked with, achieve their goals of having a baby. He has helped me with understanding all aspects of my treatment. His team have been very helpful in making sure I understand costs and procedures.
What one piece of advice would you give a prospective patient of Jeffrey Russell?
Get to know him, he is great!
Describe the costs associated with your care under Jeffrey Russell.
So far each iui is $250
10
Doctor
Jeffrey Russell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Delaware Institute for Reproductive Medicine
Newark
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less