Describe your experience with Conceptions Florida.
Unfortunately, because the current clinic was under construction during my IUI and subsequent IVF cycle, I cannot give an adequate review of the facility and its newer personnel, as the staff has grown with the opening of the current facility. I can say that, during my care, I was always treated with the utmost respect and appreciate the caring nature of each staff member I came in contact with, whether it was the front desk staff, the financial coordinator, the techs who drew my labs, the nurses who sat with me before, during and after each procedure, and especially for Dr. Hernandez-Rey himself.
During treatment, did you feel like you were treated like a number or a human?
I felt that I was taken care of based on my individual needs. During my initial consultation, I walked into Dr. Hernandez-Rey’s office with all of my blood work and other test results, believing I would be told that there were no barriers in place to hinder my ability to get pregnant on my own, yet as soon as he started looking over my numbers, he said “I don’t like this, I don’t like that. We are going to redraw labs and I’m going to do an ultrasound”. I was then taken into an adjacent room where a trasnvaginal ultrasound was performed. Once that was complete, Dr. Hernandez-Rey informed me that I had a low ovarian reserve, that my body was almost acting as if it were on the verge of menopause and that if I truly wanted to make this a reality, we would need to act quickly and aggressively. As the room started to close in around me and I felt like my world had just ended, he gently placed his hand on me and told me he was on the journey with us, whatever we chose to do based on our diagnosis, and would do his very best to make our dreams come true. It was a small gesture, but it was so genuine. Through the heartache that I experienced in that appointment, I was still able to clearly see the kind, caring soul that is Dr. Armando Hernandez-Rey. I knew leaving that appointment, that HE was the one we were supposed to take that wild ride with.
Describe your experience with your nurse.
Both Mayra (whom no longer is part of the Conceptions team) and Gina went above and beyond in their efforts to make me feel comfortable and to assure I understood all information that was relayed. I had access to them through email and was able to contact them at any time with any concern and they were great about always getting back to me in a timely manner. They are compassionate and knowledgeable.
How was your experience with Armando Hernandez-Rey?
Aside from loving him for making our dreams of starting a family come true, I knew from the moment I met him that I loved him. He was straightforward, but sincere. He told me bluntly what I was to expect, but gave me room to be emotional. He listened to my concerns and answered my questions with the same compassion and sympathy no matter how many times I asked it. We were initially told that IVF would be our best option, simply based on the test results I presented him with during my very first consultation with him. He wanted to see if there were any changes in my lab work so once the second round of results came in, he felt that there was a possibility that a less invasive route had potential to be successful. He didn’t push us towards one route over another. He thoroughly explained the process for both IUI and IVF and told my husband and I to think about what we felt would work best for us. We chose to attempt IUI first, which unfortunately, was unsuccessful. We could have tried a couple more times, but as a team, we decided that because my poor egg quality and low ovarian reserve were what we were up against, that IVF gave us more control over the situation. We needed to be able to find good quality eggs going the IVF route, as opposed to hoping that my body would give us a good one with each IUI cycle. I’m glad we chose to move forward with the more aggressive route instead of attempting further IUI cycles. I started my stims in a matter of a few weeks after our IUI cycle. I was working nights, 12 hour shifts, at a hospital, yet Dr Hernandez-Rey always found a way to make himself available to me whenever I needed him. At the time of my IVF, DrHernandez-Rey’s current state of the art facility was still under construction, which meant my retrieval and transfer both took place at a fertility clinic with an on site lab and surgical suite in Boca Raton, but all performed by Dr. Hernandez-Rey himself. I’d have gladly traveled anywhere to stay under his care!
What one piece of advice would you give a prospective patient of Armando Hernandez-Rey?
In general, facing infertility, my advice would be to take everything one step at a time. Getting ahead of yourself is a recipe for disaster. In regards to fertility treatments with Dr. Hernandez-Rey, I would say that no question is a stupid question. He genuinely wants to know you and your thoughts and emotions, he wants to understand you on a personal level. Ask every question you need answered and ask them again if you need further reassurance. Know that he will tell it like it is, but it comes from a place of sympathy and genuine desire to help you reach your goals of starting the family you have so desperately longed for.
Describe the costs associated with your care under Armando Hernandez-Rey.
We were given 2 IVF package options. One option was for a full cycle which included a number of monitoring ultrasounds and lab work, egg retrieval and transfer. The second option, which is the one we chose, included all of the first package, as well as a second transfer of frozen embryos should the first transfer have been unsuccessful.