Describe your experience with Cedars-Sinai.
It's a normal office at Cedars Sinai
During treatment, did you feel like you were treated like a number or a human?
The doctor herself treated me like a human but the office staff were terrible. Every single step of the way we had billing issues, couldn't get calls back, etc
Describe your experience with the nursing staff.
Very friendly but the lack of communication around protocol for my treatments almost lead to problems multiple times.
What specific things went wrong at this clinic?
- Lost appointments
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information
How was your experience with Erica Wang?
She's very nice but not everything was tested and she accidentally did an insemination during a cycle where I ovulated 5 follicles and I had to pay for the ultrasound to figure out that they messed that one up. She also still thought I could get pregnant that cycle when my estrogen was crashing. She never prescribed estrogen to thicken my lining and never did ultrasounds the day of IUI.
What one piece of advice would you give a prospective patient of Erica Wang?
Pay closer attention and get out of Cedars. The staff are terrible and the billing is problematic for a patient base that is by and large cash.
Describe the protocols Erica Wang used in your cycles and their degree of success.
First cycle was a natural IUI cycle. The second was a clomid and IUI cycle and the third was also clomid and IUI
Describe the costs associated with your care under Erica Wang.
Inconsistant. They depended upon the length of the appointment and the questions asked, not the service provided. An ultrasound didn't have a cost, it had a range. I was never sure what to expect. Also I was a cash patient and every time I paid in cash, something got confused with the office. Then something else got confused with the hospital and I would get bills for thousands of dollars that were 1) inaccurate and 2) based on appointments that were already paid for.