California IVF: Davis Fertility Center

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Davis
1550 Drew Ave
Davis, CA 95618
530-771-0177
Sacramento
2288 Auburn Blvd
Sacramento, CA 95821
916-568-2125
On a scale from 0-10, how likely are you to recommend California IVF: Davis Fertility Center to a friend?
Strongly recommend: 3Neutral: 2Don't recommend: 26.9
7 assessments
  • 43% Strongly recommend (9-10)
  • 29% Neutral (7-8)
  • 29% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
558
Annual Cycles National Avg.
344
8.3
Average Doctor Score
3 doctors
7 assessments
3
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
3
Each round of IUI [at California IVF] was about $500 out-of-pocket, as I recall. I had 50% insurance coverage, so that was my share of the cost...They are very busy, but run generally on time. They need to get a better system for relaying messages. Front desk staff is not very friendly. Dr. Goud is very nice and competent, but there isn't a lot of individualized attention or communication.
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Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
3
Describe your experience with California IVF: Davis Fertility Center.
They are very busy, but run generally on time. They need to get a better system for relaying messages. Front desk staff is not very friendly. Dr. Goud is very nice and competent, but there isn't a lot of individualized attention or communication.
During treatment, did you feel like you were treated like a number or a human?
Some of the front desk staff were not very friendly. I could never get a hold of my coordinator, and would often have to call 2-3 times to get a call back. Often my coordinator said she hadn't received the message that I called. Dr. Goud is very nice but I didn't feel we received personalized attention. Communication seemed to be of the bare minimum variety. Bills were received months after treatment - it was unclear why they were so delayed. Also the bills listed the wrong phone number to call with questions.
Describe your experience with your nurse.
Rachel was great - when you could reach her. The clinic was very busy and you could never reach who you needed when you called. Often I wouldn't hear back after leaving messages, and Rachel (or whomever I was trying to reach) would claim she didn't receive the message. The staff is not very organized or good at relaying messages.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Pravin Goud?
He was very friendly but, other than our initial visit, didn't spend a lot of time explaining the procedures. He didn't seem that interested in our outcome.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be sure to make the most of your time with him, and ask all of your questions. It's difficult to get in touch with staff in between appointments.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
We did three rounds of IUI, using Letrizole and Clomid. The first round, we got pregnant but it resulted in an incomplete miscarriage. We did not get pregnant on the next two rounds, though on one of them my fiancé's sperm count was low so there was a low likelihood of success based on that. After the third round, I changed jobs and got a new insurer, so we switched providers - which was somewhat unfortunate timing as I would have had 50% coverage for IVF under the prior insurer, and will now have to pay out-of-pocket if we elect to try IVF.
Describe the costs associated with your care under Pravin Goud.
Each round of IUI was about $500 out-of-pocket, as I recall. I had 50% insurance coverage, so that was my share of the cost.
4
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
The office [California IVF] is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great... I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first...Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
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Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
Describe your experience with California IVF: Davis Fertility Center.
The Davis location is great for me. Although I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first. (So showing up 10 min early for your appointment might be worth it.) The office is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great.
During treatment, did you feel like you were treated like a number or a human?
I really like Dr Zerengue and he made me feel human. The nurse coordinators at the clinic were sometimes hard to communicate with and I just felt like a number to them. Especially having done both cash payment cycles and insurance cycles.
Describe your experience with your nurse.
I've had 3 nurse coordinators for 4 cycles at this clinic. So staff turns over regularly. This latest nurse has ok communication with calls usually not being returned until end of the day, regardless of urgency. I know she has other patients, but I don't feel that she appreciates what I'm going through and why I'm there...I'm just another patient to her. She is very knowledgeable though and easily answers any questions I have.
How was your experience with Ernest Zeringue?
Dr Zerengue has always made sure I understood what's going on with my test results and cycles. He spends time with his patients, which means he's often running way behind schedule. I've never felt pressured to do any treatment or that he wouldn't keep me as a patient regardless of my test results. He encouraged us to keep our expectations realistic without bringing us down, and he adjusted treatments or fertilization techniques for subsequent cycles when we were unsuccessful.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Ask lots of questions and let him know if you don't understand something. He'll be more than happy to explain it until you do understand.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
For all 4 of my ivf cycles, I've been on the long lupron protocol. I don't think he changes it up much. FSH meds are determined by follicle count and AMH levels. There's no monitoring until day 9, then only ultrasound, no bloodwork. We did switch to an early ICSI fertilization for the last cycle, which greatly improved my egg fertilization.
Describe the costs associated with your care under Ernest Zeringue.
We paid out of pocket for the first two fresh cycles, plus unlimited FET of the embryos produced in those cycles. $16000+ meds (online pharmacy, about $4-5000/cycle). There were some issues with the nurses not knowing the insurance mail pharmacy, but I didn't quite understand it either. Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
9
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2015
Success with this Doc
Yes
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS, Poor Egg Quality, Other
10
The clinic [CA IVF] is great! It's clean, the staff is friendly, and everything is organized...Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it...IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand).
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Age
26
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS, Poor Egg Quality, Other
10
Describe your experience with California IVF: Davis Fertility Center.
The clinic is great! It's clean, the staff is friendly, and everything is organized.
During treatment, did you feel like you were treated like a number or a human?
He was personal with us. I also felt safe knowing I was with the doctor who started the clinic.
Describe your experience with your nurse.
Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it. There was a moment where even cried on each other. The compassion she showed towards us created the bond we still have today. We keep in touch even after the birth of our child.
How was your experience with Ernest Zeringue?
Dr. Zeringue has a unique personality. He tells you what you want to know and will answer any questions you have along the way. You can tell he cares about his clinic and patients. He is easy to get a hold of when you need him. He cares about his nurses which we enjoyed because we became very close to our nurse. He listened to what she had to say. They worked together as a team.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Don't be afraid to ask any questions because he will happily answer.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
It's hard to tell who decided what. Dr. Zeringue oversaw our two cycles. After our first failed cycle, the team at the clinic worked together to come up with a plan. One of my medications was increased to produce more eggs, the doctor who worked in the lab did ICSI on half of my retrieved eggs the day of retrieval to ensure fertilization, and assisted hatching was done when the two embryos were implanted to ensure latching. No one ever said whose plan this was (no one was trying to credit for each part of the plan) and everyone worked together as a team at the clinic. The plan worked and we had a healthy baby after our second IVF cycle.
Describe the costs associated with your care under Ernest Zeringue.
IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand). I can't remember the exact cost of one IVF cycle but I believe it's between $15-20,000.
9
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
43
Treated
2016
Success with this Doc
?
Treatment
4 IUI, 2 IVF, Donor Eggs, Donor Sperm
Diagnosis
8
On the whole, [CA IVF - Davis is] not very organized. I am super pleased to have Jennifer R as my coordinator because some of the others seem very disorganized. There doesn't seem to be much 'method to the madness', i.e how and when matches are made etc...Jennifer R is excellent. Good communication, timely and compassionate. The other nurses assisted with the procedures. Cierra helped Dr Goud with the ultrasound during the transfer and her skilled and demeanor left a lot to be desired!
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Age
43
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
4 IUI, 2 IVF, Donor Eggs, Donor Sperm
Diagnosis
8
Describe your experience with California IVF: Davis Fertility Center.
On the whole, not very organized. I am super pleased to have Jennifer R as my coordinator because some of the others seem very disorganized. There doesn't seem to be much 'method to the madness', i.e how and when matches are made etc.
During treatment, did you feel like you were treated like a number or a human?
Dr Goud is kind and skilled but he didn't make me feel like i was an individual. It feels like a generic process.
Describe your experience with your nurse.
Jennifer R is excellent. Good communication, timely and compassionate. The other nurses assisted with the procedures. Cierra helped Dr Goud with the ultrasound during the transfer and her skilled and demeanor left a lot to be desired!
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Pravin Goud?
Average. Kind, competent but detached. Pretty much my experience from every fertility Dr that I've had........................................................................................................
What one piece of advice would you give a prospective patient of Pravin Goud?
Be proactive. Understand your treatment and next steps fully so that you can ask the right questions in order to stay informed. Remind him if you anatomy is different so that he can adjust the procedure to tailor it for you.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
OCP on third day of cycle lining check (10 days after starting OCP) start Lupron subcut injections when lining check is clear lining check for thickness of uterine lining when above 7.5mm and trilaminar start progesterone IM injections transfer continue with progesterone Beta day 10 Beta day 12 7 wk U/S
Describe the costs associated with your care under Pravin Goud.
$12,500 + meds and all other extras (for x 3 cycles)
7
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
8
The nurses in the clinic [California IVF: Davis Fertility Center] are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.... The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten....
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
8
Describe your experience with California IVF: Davis Fertility Center.
The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten.
During treatment, did you feel like you were treated like a number or a human?
Dr. Z made sure to answer any questions I had thoroughly. He is honest and upfront about what to expect and never b.s'ed us the entire time.
Describe your experience with your nurse.
The nurses in the clinic are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Ernest Zeringue?
Dr. Z is a great doctor. We were very explicit about what we wanted and he did his best to accommodate that. He has been flexible with us and patient. We appreciate the detail he goes into when explaining any procedure or treatment.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Make sure you ask questions and be firm on what you want! You are your own advocate!
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
Femara-50 mg cd 3-7 HCG trigger shot HCG booster shots on 3 and 7 DPO.
Describe the costs associated with your care under Ernest Zeringue.
50$ copay each visit
8
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2008
Success with this Doc
Yes
Treatment
1 Embryo Freezing, IVF, Donor Sperm
Diagnosis
Endometriosis, Male Factor
10
They [CA IVF: Davis Fertility Center] made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money...[Nurses are] Warm, caring, accommodating, and helpful....Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor.
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Age
33
Treated
2008
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF, Donor Sperm
Diagnosis
Endometriosis, Male Factor
10
During treatment, did you feel like you were treated like a number or a human?
They (Dr. Z and his staff) made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money.
Describe your experience with your nurse.
Warm, caring, accommodating, and helpful.
How was your experience with Ernest Zeringue?
Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor. He belongs doing what he is doing, as if he was meant for this line of work.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
To feel confident that he knows what he is doing and can help you achieve parenthood.
10
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Treatment
4 IUI, IVF
Diagnosis
Endometriosis, PCOS
0
My first nursing coordinator [at California IVF] never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.
+ Read more
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, IVF
Diagnosis
Endometriosis, PCOS
0
Describe your experience with California IVF: Davis Fertility Center.
The clinic is nice and seems to be state of the art.
During treatment, did you feel like you were treated like a number or a human?
Dr. God never seemed to remember me from month to month. He was very nice but often didn't recall the treatment or results from previous cycles. At the end of one cycle, he would recommend a different strategy for the next cycle but not remember he said that when I'd come in the next month.
Describe your experience with your nurse.
My first nursing coordinator never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
How was your experience with Pravin Goud?
Dr. Goud is very nice and is friendly but I do not feel like he made good choices when it came to my treatment. IUI'S were done when it wasn't clear that I had a viable egg and twice, it appeared as though I ovulated before the IUI but he proceed anyway. Also, he did not do adequate testing to ascertain that my tubes were blocked. We did 2 medicated TI cycles and four medicated IUI'S, paid for out of pocket, with blocked tubes later discovered at another clinic. It was also discovered at the other clinic, that I had uterine polyps, which, had my tubes been clear, would have made implantation unlikely.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be your own advocate.
Describe the costs associated with your care under Pravin Goud.
Thus clinic was very expensive and offered no grants or cost saving messures
5
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less