Baylor / Texas Childrens

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Houston
6651 Main Street
Houston, TX 77030
832-826-7500
On a scale from 0-10, how likely are you to recommend Baylor / Texas Childrens to a friend?
Strongly recommend: 2Neutral: 19.3
3 assessments
  • 67% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
176
Annual Cycles National Avg.
344
3 assessments
8
Age
33
Treated
2016
Success with this Doc
No
Treatment
7 Fertility Medications
Diagnosis
Anovulation, PCOS
8
[Baylor Texas Childrens] May not be best for someone trying to figure out their fertility issues and not yet diagnosed with an issue. Is better for someone who is ready to do IVF right away... Dr. Gibbons was very nice at initial appointment and gentle with transvaginal ultrasound. He was an hour late, very pushy towards IVF and IUI without much explanation and easily frustrated at the next appointment. However, he will run any tests for you and if you don't want to try other options or get tested for anything and jump straight to IVF or IUI then he may be a good fit for you
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
South Asian
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 Fertility Medications
Diagnosis
Anovulation, PCOS
8
During treatment, did you feel like you were treated like a number or a human?
He was very warm during initial apppintment and ultrasound. During second appointment, he delivered news that I was infertile in a very matter of fact way without allowing me time to process. I didn't even know what PCOS was and was just placed on 500mg dose of Metformin. He asked a nurse to come in and discuss my IUI instructions and scheduled and I started crying. They did not even ask me if I wanted to do IUI or test my progesterone to see if I was ovulating. When I asked if IUI was around $3k, the cheerful nurse said that it could be higher with his weird smile that made me question what exactly made her so happy. I wanted to discuss my infertility more and what could be tested and treated since only my A1c and AMH was tested in initial appointment. They kept on pushing for IVF saying that due to my high AMH levels, I'm an excellent candidate. The doctor got upset that I was crying because the nurse had scolded him for not being thorough with me before calling her in. He asked if I wanted a hug after I explained that the push for IUI/IVF without further testing, clomid, or increased Metformin made no sense. He said he answered all of my questions (I had questions about my thyroid afffecting my fertility) and what more did I want. I was very shocked because he was so much nicer at the initial appointment. I am now searching for another RE.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with William Gibbons?
Dr. Gibbons was very nice at initial appointment and gentle with transvaginal ultrasound. He was an hour late, very pushy towards IVF and IUI without much explanation and easily frustrated at the next appointment. However, he will run any tests for you and if you don't want to try other options or get tested for anything and jump straight to IVF or IUI then he may be a good fit for you
What one piece of advice would you give a prospective patient of William Gibbons?
May not be best for someone trying to figure out their fertility issues and not yet diagnosed with an issue. Is better for someone who is ready to do IVF right away
Describe the costs associated with your care under William Gibbons.
My insurance didn't cover any fertility treatment so I had to pay $700 for a couple of appointments and tv ultrasound
3
Doctor
William Gibbons
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
8
Clinic
Baylor / Texas Childrens
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Gibbons and his nurses made me feel like the most important patient they were treating. They responded to every single one of my questions in a timely manner. They always knew the details of my case....I can see how the TMC is not ideal for everyone. As far as scheduling goes, the clinic is amazing. They were rarely running behind, and monitoring appointments were amazingly efficient. The not so great...it was impossible for anyone to tell me how much anything would or could cost. Every bill was a complete surprise. I got into a huge fight with Greater Houston Anesthesiology over a double bill situation, and more than a year after my first retrieval I'm still not SURE that I am done paying for everything!
+ Read more
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Baylor / Texas Childrens.
For me th location was great -- walking distance from work -- but I can see how the TMC is not ideal for everyone. As far as scheduling goes, the clinic is amazing. They were rarely running behind, and monitoring appointments were amazingly efficient. The not so great -- we had insurance coverage for our first cycle, and it was impossible for anyone to tell me how much anything would or could cost. Every bill was a complete surprise. I got into a huge fight with Greater Houston Anesthesiology over a double bill situation, and more than a year after my first retrieval I'm still not SURE that I am done paying for everything!
During treatment, did you feel like you were treated like a number or a human?
Dr. Gibbons and his nurses made me feel like the most important patient they were treating. They responded to every single one of my questions in a timely manner. They always knew the details of my case. And they made me feel like they were part of my team through this process.
Describe your experience with the nursing staff.
De. Gibbons' nurses are absolute angels. They are knowledgeable and compassionate and respond to every single question and MyChart message with a thoughtful and complete answer. They are amazing.
How was your experience with William Gibbons?
I have already referred Dr. Gibbons to two friends, and wouldn't hesitate to refer him to others as well. I am forever grateful to him and his office for his knowledge and expertise. His communication style and bedside manner are probably not for everyone. He has an "odd" sense of humor. But it worked for my husband and me, and he is a giant in his field. The only time I questioned him was after our failed transfer. I was devastated. We had a PGS tested embryo; we had done a day 6 transfer based on my ERA results; we did everything right. And it took us six full months just to get to that failed transfer. And we couldn't REALLY understand why the transfer had failed. I doubted the ERA test; I wondered if we needed to repeat; I wondered if some of my PGS non normal embryos should have been transferred; and I wondered if I was with the right clinic altogether based on SART data. Dr. Gibbons came off as brusque and defensive at that particular appointment, which was exactly what we did not need at that time. We did end up scheduling a consult with a different clinic, but ultimately decided to stick with Gibbons. I am glad I did. Our second cycle was a success.
What one piece of advice would you give a prospective patient of William Gibbons?
He is a brilliant man, and tremendously passionate about his work and his patients. If you can get past his quirky sense of humor he is an amazing doctor. But his style is probably not for everyone.
Describe the protocols William Gibbons used in your cycles and their degree of success.
My first cycle was 300 follistim and 2 vials of menopur each night, and cetrotide toward the end of stimming. Six eggs were retrieved. Five were mature. Four fertilized and they all made it to day 5 blasts. We biopsies them all for PGS. Only one came back as normal. The next step was an endometrial receptivity assay (ERA). The day five results came back as pre receptive. We scheduled a day 6 transfer for my lone blast. It came back negative. We started up again with the addition of HGH to my stim cycle plus increased follistim to 450. The second retrieval netted 8 eggs. Only 3 made it to blast from that round, and again only one genetically normal embryo. We transferred on day 6 again and I am currently 18 weeks pregnant with that blast.
Describe the costs associated with your care under William Gibbons.
We had insurance coverage for 75% of treatment costs up to $15,000, and a $3,500 prescription drug cap. I total we spent more than $18,000 out of pocket on medical expenses last year, which included two egg retrievals, two rounds of PGS testing, an ERA test, and two transfers, plus all my meds.
10
Doctor
William Gibbons
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baylor / Texas Childrens
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
?
Treatment
IVF
Diagnosis
Anovulation, Male Factor, PCOS, Unexplained
10
They [Baylor / TX Childrens] are always responsive, organized and friendly....I always prefer working with specialist that are affiliated with teaching hospitals like Baylor. I feel like because they aren't an independent clinic there isn't as much push to get higher numbers and there is a more personal approach. I also appreciate that it's on the rail line and convenient to get to from downtown....Dr. Zarutskie is friendly and thoughtful. He is patient in explaining the processes and how/why each factor comes into play.
+ Read more
Age
35
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Anovulation, Male Factor, PCOS, Unexplained
10
Describe your experience with Baylor / Texas Childrens.
I always prefer working with specialist that are affiliated with teaching hospitals like Baylor. I feel like because they aren't an independent clinic there isn't as much push to get higher numbers and there is a more personal approach. I also appreciate that it's on the rail line and convenient to get to from downtown.
During treatment, did you feel like you were treated like a number or a human?
Dr. Zarutskie approaches each visit like we're old friends. He takes his time explaining every detail of the process and answering questions. He doesn't feel like a treating physician but like a partner on this journey. And as busy as he is, he's always respectful of our time.
Describe your experience with the nursing staff.
They are always responsive, organized and friendly.
How was your experience with Paul Zarutskie?
Dr. Zarutskie is friendly and thoughtful. He is patient in explaining the processes and how/why each factor comes into play. We feel assured and informed and appreciate the time that he takes with us.
What one piece of advice would you give a prospective patient of Paul Zarutskie?
Trust him!
10
Doctor
Paul Zarutskie
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Baylor / Texas Childrens
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less