Austin Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Austin
805 East 32nd Street
Austin, TX 78705
512-478-3188
On a scale from 0-10, how likely are you to recommend Austin Fertility Center to a friend?
Don't recommend: 15
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
13
Annual Cycles National Avg.
344
1 assessment
5
Age
Treated
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
5
You check in at a closed sliding window. It’s strange because you sign in on a pad but it takes them [Austin Fertility Center] a long time to look at it. The wait in the waiting room can be very long and the room is very small and cramped. Once you get called back, the nurses are nice and you are seen fairly promptly. Once seen, it feels rushed. Doctors are friendly but not a lot of attention to detail.... Nursing staff seemed very disorganized and routinely forgot to send me home with things. They also charged us incorrectly once.
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Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Writer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
5
Describe your experience with Austin Fertility Center.
You check in at a closed sliding window. It’s strange because you sign in on a pad but it takes them a long time to look at it. The wait in the waiting room can be very long and the room is very small and cramped. Once you get called back, the nurses are nice and you are seen fairly promptly. Once seen, it feels rushed. Doctors are friendly but not a lot of attention to detail.
During treatment, did you feel like you were treated like a number or a human?
I’d say both. Dr. Crawford’s bedside manner is great and she’s an upbeat person but we were not given extensive details or followed up with after failed iui’s.
Describe your experience with the nursing staff.
Nursing staff seemed very disorganized and routinely forgot to send me home with things. They also charged us incorrectly once.
How was your experience with Natalie Crawford?
She is a warm and inviting person. She gives the impression that she’s explaining everything but then you leave with a lot of questions. I do not like that there was no follow up after failed iui’s. She also always seemed to be in a hurry and appointments felt rushed.
What one piece of advice would you give a prospective patient of Natalie Crawford?
Expect a long wait before appointment s and know what questions to ask.
Describe the protocols Natalie Crawford used in your cycles and their degree of success.
Unexplained infertility so recommended to do IUI.
Describe the costs associated with your care under Natalie Crawford.
We paid $1500 both times for IUI.
5
Doctor
Natalie Crawford
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Austin Fertility Center
Austin
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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