Describe your experience with Indiana Fertility Institute.
This clinic did a great job at explaining every step of the process and taking time to answer any questions you had. They also addressed any concerns we had about the procedures. One drawback we ran into was with our insurance coverage for the IVF. We spoke with the billing coordinator prior to going through the IVF and she reviewed that based on our insurance we would be 100% covered for the procedure. Unfortunately, due to changes in insurance we ended up not being covered at all for the procedure. The billing coordinator ended up reducing our bill by 50%, but it was a little frustrating that after asking specifically what is and is not covered (the week before the egg retrieval) we had to pay out a lot of unexpected money. The other downside was that the hours to get in for ultrasounds, blood work, etc. sometimes did not work with our schedule. Overall, the clinic was great to work with and our issues were only circumstantial issues that the clinic worked to make right for us.
During treatment, did you feel like you were treated like a number or a human?
Dr. Jarrett was very involved in our case and showed extreme care and interest when working to come up with the best plan for us. He even took our charts on vacation with him after our failed IVF cycle, because he wanted to review every detail of the cycle to determine where to go next.
Describe your experience with the nursing staff.
The nursing staff was wonderful and helped answer any questions we had. At one point, due to doing and emergency IVF one of the nurses met me near my house to help me with a shot to prevent ovulation prior to the egg retrieval. I also unfortunately passed out at the doctor's office and the nurses were wonderful in assisting my husband and determining what caused the fainting spell.
What specific things went wrong at this clinic?
- Provided conflicting information
How was your experience with John Jarrett?
Dr. Jarrett was extremely dedicated to our case and we are very grateful to have met him and worked with him. While our cycles were not successful, he has helped me get a better understanding of PCOS and the different ways to treat it. I feel the Dr. Jarrett looks at every patient as an individual, different case and wants to do everything within his power to give each patient what they desire most - a baby.
What one piece of advice would you give a prospective patient of John Jarrett?
Go into the process knowing that sometimes, for your health and safety, a cycle must be canceled. While this is unfortunate, know that Dr. Jarrett and his staff will do everything they can to ease the process and come up with another solution to try.
Describe the protocols John Jarrett used in your cycles and their degree of success.
We started off using Metformin to see if we could induce a cycle, as I do not have a cycle without some sort of medical intervention. The Metformin caused too much weight loss so we switch to a FSH. We started a cycle of FSH, but I reacted too much and the cycle had to be canceled. We then did an ovarian diathermy to help lower the amount of testosterone produced in my ovaries. After that procedure we began another cycle of FSH, modified from the first cycle, and had to do an emergency IVF or cancel the cycle. We decided to do the IVF, which then unfortunately did not take.
Describe the costs associated with your care under John Jarrett.
We spent approximately $10,000 for our IVF cycle after all the bills were received. One thing to note is that our bill was reduced 50% due to billing getting the incorrect information from our insurance.